TOPs Hearing Center - West Houston

"Better living through better hearing"

12121 Richmond Ave Ste 304 Houston, TX 77082

(19 Reviews)

A message from TOPs Hearing Center - West Houston about COVID-19:

We’re still open with normal business hours and we’re taking every precaution to protect our patients and staff. Please call to schedule an appointment for emergency hearing aid problems. We offer curbside service is preferred. We also are happy to mail you supplies and batteries at no extra charge. Be Well!

Clinic staff

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Carol Orsak

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M.A., CCC-A

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Carol has been providing Audiological and Hearing Aid services in the area for over 20 years. She has a Bachelor of Arts degree in Communication Disorders from the University of Florida and a Master of Arts degree in Audiology from the University of Texas at Austin. She is certified by the American Speech-Language and Hearing Association (ASHA) is a Fellow of the American Academy of Audiology and is licensed by the State of Texas to fit and dispense hearing aids. Carol specializes in working with hearing impaired people to improve their quality of life. Carol says “the hearing aid is just one aspect in the quest for better hearing. Appropriate amplification, together with counseling, family involvement, follow-up care, and assistive listening devices are all essential in treating hearing loss.”

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 19 verified patient reviews for TOPs Hearing Center - West Houston! Their average review score is 4.95 () from 19 reviews.

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“Every visit is a pleasant one! Ms Carol is very helpful, and she has a wonderful personality. I thank her and her staff for all of their help!!”

Mary P. of Bay City, TX
03/31/2020 Review submitted online

“The entire staff is very professional and helpful. Carol is very informative and works very hard to obtain the best hearing result for me.”

Tom M. of Spring, TX
09/02/2019 Review submitted online

“Carol was very professional, very knowledgeable. She made me very comfortable in getting an Oticon hearing aid. Thank you.”

Kenneth M. of Houston, TX
04/09/2019 Review submitted online

“Carol listen and answers all my questions. I've used the hearing aids for over 6 months and am very impressed with the improved hearing and great service provided by Carol and her staff.”

Mary B. of Rosenberg, TX
03/01/2019 Review submitted online

“Carol is very professional and does a great job! ”

Susan S. of Sugar Land, TX
02/28/2019 Review submitted online

“I liked how easy it was to adapt to the hearing aids. ”

Kathleen G. of Houston, TX
05/24/2018 Review received via mail

“She was very nice and helpful to me”

Vanessa L. of Bellville, TX
10/16/2017 Review submitted online

“Carol was very helpful to me. She was very knowledgeable. ”

Dan W. of Houston, TX
09/14/2017 Review submitted online

“They are caring people. ”

P H. of Houston, TX
11/10/2016 Review received via mail

“Dr. Philip A. Matorin, Ms. Carol Orsak and all of the staff are so helpful and take good care of their patients. Thank you. :) ”

Kimlien T. of Houston, TX
09/13/2016 Review received via mail

“Mrs. Carol Orsak is the BEST! She really takes the time to listen to any questions or concerns you might have! She puts you at ease and makes you very comfortable. Thank you very much Mrs. Carol Orsak! ”

Khang D. of Houston, TX
06/02/2016 Review received via mail

“I liked Carol the best. She explained, in detail, how to use hearing aids and insert them; even though I was a little slow to comprehend. She convinced me I made the right decision, even when others had not. Carol is a gem!”

Jackie C. of Houston, TX
03/02/2016 Review received via mail

“I appreciated the approach ability of the audiologist, her explanations and projections of what to expect, or not, with different types of hearing aids. ”

L R. of Houston, TX
02/29/2016 Review received via mail

“The Dr. didn't rush. Answered all my questions. Carol very patiently helped me decide which hearing aids would be best for me. My hearing aids are the best thing I've ever done for myself. ”

Shirley W. of Houston, TX
07/28/2015 Review received via mail

“I can hear again! I don't know why I waited so long. I am completely satisfied with my hearing aide. It is so easy to take care of & so comfortable! I hear noises I haven't hear in a long time. Didn't remember how noisy the world was - thank you!”

Mardene O. of Houston, TX
05/08/2014 Review received via mail

“I love my hearing aids. Carol Orsak with TOPs has been so helpful and patient with me and has brought me into the a world where I can hear again. Carol is a godsend and I am forever grateful to her! ”

Jeanette T. of Houston, TX
05/13/2013 Review received via mail

“I love my Streamer and the ability to hear on a cell phone. The service is fantastic and very professional and pleasant people. Thanks for your help.”

David C. of Richmond, TX
01/10/2013 Review received via mail

“Thank you Carol! I am thrilled with the quality of life I now enjoy since being fitted with my Agil Pro hearing aids. The quality of these hearing aids surpassed my expectations. ”

Dona H. of Houston, TX
01/10/2013 Review received via mail

“Personal, professional, courteous service! Carol programmed my hearing aid to fit my lifestyle. I have extremely small ear canals, and she found a hearing aid to fit. ”

Donna M. of Katy, TX
01/09/2013 Review received via mail

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Clinic details

About this hearing center

At TOPs Hearing and Balance Center, we are committed to providing professional hearing healthcare by a licensed Audiologist with over 20 years experience with adults and children. Treating you with the latest technology and exceptionally caring service is of utmost importance to us. Two Otolaryngologists are on staff for medical related issues. We have two offices: West Houston Medical Center and Bellaire. Free Parking.

Hearing care services

Diagnostic hearing evaluations, hearing aid fittings, complete hearing aid service, assistive listening devices, custom earmolds for hearing aids, swimming, personal listening devices, hearing protection and musician monitors. We file for your hearing aid benefits for most insurances.

(281) 940-1513

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Hours of operation

Sunday	Closed
Monday	8:00 am - 5:00 pm by appointment
Tuesday	8:00 am - 5:00 pm by appointment
Wednesday	8:00 am - 5:00 pm by appointment
Thursday	8:00 am - 5:00 pm by appointment
Friday	8:00 am - 12:00 pm by appointment
Saturday	Closed

Clinic links

Clinic website
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Accepted forms of payment

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Financing available for those who qualify
Insurance accepted, please call for details

Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.

Hearing centers close to me: 20149

Hearing loss

Tinnitus

Assistive listening devices

Hearing aids

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TOPs Hearing Center - West Houston

A message from TOPs Hearing Center - West Houston about COVID-19:

Clinic staff

Carol Orsak

Clinic reviews

Clinic details

About this hearing center

Hearing care services

Hours of operation

Clinic links

Accepted forms of payment

Hearing centers close to me: 20149

TOPs Hearing Center - West Houston

A message from TOPs Hearing Center - West Houston about COVID-19:

Clinic staff

Carol Orsak

About this hearing center

Hearing care services

Clinic links

Accepted forms of payment

Book your appointment at TOPs Hearing Center - West Houston: