TOPs Hearing Center - West Houston

"Better living through better hearing"
12121 Richmond Ave Ste 304 Houston, TX 77082
Your Hearing Network

Clinic staff


Carol Orsak


Carol has been providing Audiological and Hearing Aid services in the area for over 20 years. She has a Bachelor of Arts degree in Communication Disorders from the University of Florida and a Master of Arts degree in Audiology from the University of Texas at Austin. She is certified by the American Speech-Language and Hearing Association (ASHA) is a Fellow of the American Academy of Audiology and is licensed by the State of Texas to fit and dispense hearing aids. Carol specializes in working with hearing impaired people to improve their quality of life. Carol says “the hearing aid is just one aspect in the quest for better hearing. Appropriate amplification, together with counseling, family involvement, follow-up care, and assistive listening devices are all essential in treating hearing loss.”

This provider is licensed in Texas (#50860).
This provider participates in the following insurance and discount plans: Northwood, Federal Employee Program, AMAC, Senior Provider Network, Prime Health, Paragon Home Resources, Perkspot, Harmony Hearing, NEI, LECOM, HealthPass, MCAS, Highmark Employee Discount , Advanced Hearing Providers, Homelink, OCCM and UAW.

Clinic reviews

Read 14 verified patient reviews for TOPs Hearing Center - West Houston! Their average review score is 4.93 () from 14 reviews.

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“I liked how easy it was to adapt to the hearing aids. ”

of Houston, TX   
05/24/2018    Review received via mail
5 out of 5 1.

“She was very nice and helpful to me”

of Bellville, TX   
10/16/2017    Review submitted online
5 out of 5 1.

“Carol was very helpful to me. She was very knowledgeable. ”

of Houston, TX   
09/14/2017    Review submitted online
5 out of 5 1.

“They are caring people. ”

of Houston, TX   
11/10/2016    Review received via mail
4 out of 5 1.

“Dr. Philip A. Matorin, Ms. Carol Orsak and all of the staff are so helpful and take good care of their patients. Thank you. :) ”

of Houston, TX   
09/13/2016    Review received via mail
5 out of 5 1.

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More information

About this clinic

At TOPs Hearing and Balance Center, we are committed to providing professional hearing healthcare by a licensed Audiologist with over 20 years experience with adults and children. Treating you with the latest technology and exceptionally caring service is of utmost importance to us. Two Otolaryngologists are on staff for medical related issues. We have two offices: West Houston Medical Center and Bellaire. Free Parking.

Clinic services

Diagnostic hearing evaluations, hearing aid fittings, complete hearing aid service, assistive listening devices, custom earmolds for hearing aids, swimming, personal listening devices, hearing protection and musician monitors.

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Hours of operation

Monday8:00 am - 5:00 pm
by appointment
Tuesday8:00 am - 5:00 pm
by appointment
Wednesday8:00 am - 5:00 pm
by appointment
Thursday8:00 am - 5:00 pm
by appointment
Friday8:00 am - 12:00 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.