Cary Audiology Associates, PLLC

"Enhancing your quality of life through better hearing "
115 Parkway Office Ct Ste 100 Cary, NC 27518
Your Hearing Network

Clinic staff


Susan Rawls

Licensed Doctor of Audiology Susan Rawls has been helping people hear better for over 25 years. She earned her Bachelor of Science degree from James Madison University, her Master’s degree in Audiology from the University of Connecticut and her Doctorate in Audiology from the University of Florida.
Dr. Rawls has extensive experience with pediatric through geriatric populations. She specializes in comprehensive hearing assessment as well as in the fitting of advanced digital hearing instruments. She is a fellow of the American Academy of Audiology and the Academy of Doctors of Audiology. 
She lives in Cary with her family and enjoys gardening, reading and running.
This provider is licensed in North Carolina (#3765, #3765).
This provider participates in the following insurance and discount plans: Steamfitters Local 449, Unified Hearing, Care and Save Discount Prg, CAP, Metra, Union Reporter, Heavy and Highway, Plumber and Pipefitter 295, Hearing Care Solutions, AMAC, Senior Provider Network, Plumber and Pipefitter 803, Northwood, Summit Township, Perkspot, Paragon Home Resources, Pruitt Medicare, Highmark Employee Discount , LECOM, PEHP, Jordan Furniture, Lake Medical Imaging, AAA, HealthPass and VA Choice.

Rachel Lazaro


Dr. Rachel Lazaro is a licensed Board Certified audiologist. She earned a bachelor’s degree from UNC Chapel Hill and a doctorate in audiology from Gallaudet University in Washington D.C. She is licensed in the State of North Carolina and is a fellow of the American Academy of Audiology. 

This provider is licensed in North Carolina (#11074).
This provider participates in the following insurance and discount plans: Steamfitters Local 449, Metra, CAP, Unified Hearing, Senior Provider Network, Perkspot, Pruitt Medicare, PEHP, AMAC, Jordan Furniture, Summit Township, Plumber and Pipefitter 295, HealthPass, Highmark Employee Discount , VA Choice, Union Reporter, LECOM, Care and Save Discount Prg, Heavy and Highway, Lake Medical Imaging, Paragon Home Resources, Northwood, AAA and Plumber and Pipefitter 803.

Clinic reviews

Read 49 verified patient reviews for Cary Audiology Associates, PLLC! Their average review score is 4.98 () from 49 reviews.

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“I came to Cary Audiology because they had worked with my father near the end of his life and dramatically improved his quality of life by helping him learn to successfully use hearing aids. I find the team to be easy to work with, and I like that that seem to work hard to adapt to each patient's needs, interests, way of learning, etc. to make the experience as "frictionless" as possible. I look forward to a long and successful patient relationship with Cary Audiology.”

of Cary, NC   
02/12/2019    Review submitted online
5 out of 5 1.

“I have been wearing a hearing aid for close to 20 years. I cant say how disappointed I am that I didnt visit Cary Audiology years ago. They provide a comprehensive exam, explain precisely what they are doing and why, and most importantly, improved my hearing immensely! I am hearing sounds that I havent heard in a very long time. If you believe you need hearing assistance or your hearing aid is ineffective, this is the place to go! ”

of Durham, NC   
02/12/2019    Review submitted online
5 out of 5 1.

“I have been a patient for 6 years and still come back for all of my testing and hearing aid needs, even though I now live in Massachusetts and travel extensively. Susan and her team have provided the finest testing, selection and fitting of device, follow up adjustments and repair service I could ever expect. Truly professionals and also very nice people. I highly recommend Cary Audiology to anyone who has hearing loss. I love my hearing aids and would be very debilitated without them.”

of Lee, MA   
02/09/2019    Review submitted online
5 out of 5 1.

“Susan Rawls is the most dedicated and empathetic health care provider I have ever encountered. She fitted me with a "cross" hearing aid system that has been totally effective and has nearly enabled me to completely forget about the hearing experience of losing all the hearing in my left ear. Her "after care" is amazing. ”

of Raleigh, NC   
02/04/2019    Review received via mail
5 out of 5 1.

“I very much appreciate the time and friendly atmosphere here. I’ve seen both doctors and they both make me feel as though I’m their only interest at the time. We’ve all problems solved and joked but the end result is I hear better now. My hearing loss is sensorineural. I have a BTE device and a BAHA. I’m not easy. I’m young. I love these ladies!”

of Cary, NC   
12/20/2018    Review submitted online
4 out of 5 1.

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More information

About this clinic

Cary Audiology Associates provides audiology services to the Cary community and its surrounding areas. The professionals are Board Certified and offer hearing conservation, hearing loss treatment along with diagnostic testing and hearing aid technology.  Their patients receive individualized treatment to ensure their needs are met with complete satisfaction. 

Clinic services

  • Full diagnostic audiological evaluations
  • Evaluation and treatment of tinnitus
  • Hearing aid evaluations/consultations
  • Digital hearing aids in all sizes and levels of technology
  • Lyric® extended wear hearing aid
  • Hearing aid repair and service
  • Assistive listening devices (television, amplified telephones, personal devices and alerting systems)
  • Custom swim plugs
  • Custom earmolds for cell phones, iPods, and other electronic equipment
  • Musician's earplugs and monitors
  • Hearing protection (custom and stock)
  • Aural rehabilitation classes for new hearing aid users
  • Seminars to the public and private sectors

Call this clinic today!

(919) 926-9129

Or request an appointment online

Hours of operation

Monday8:30 am - 5:00 pm
by appointment
Tuesday8:30 am - 5:00 pm
by appointment
Wednesday8:30 am - 5:00 pm
by appointment
Thursday8:30 am - 5:00 pm
by appointment
Friday8:30 am - 12:00 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.