Tri-City Hearing

“The office is very clean and Amanda is knowledgeable, professional, and helpful. she takes the time to listen and address all concerns and is available by phone for questions.”

“From office support personnel to professional care providers, everyone is cheerful, attentive, professional and competent. They put in the extra effort to ensure you are satisfied. And never rush you or push anything on you. I wish more businesses would adopt their paradigm. ”

“The office has a very friendly, caring and helpful staff. I love my hearing aids and the care they give is wonderful. I purchased mine last year for myself and this year we went back to get my husband a pair. Yes hearing aid can be expensive, but what a difference they make.”

“Kristen and Amanda were very friendly in a comfortable and welcoming atmosphere. I was very impressed with my first visit.”

“Amanda, at Tri-City Hearing, fitted me with new Oticon hearing aids that greatly improved my quality of life (and that of my wife’s). Amanda is very knowlegable, professional, and pleasant. When you visit her office you are greeted with a warm welcome and the smile of Kierston at the front desk. ”

“The staff at Tri-City Hearing are very professional, helpful and friendly. It's a pleasure to do business with them.”

“The staff at Tri-City Hearing are 2nd to none. They couldn't be more helpful or professional. High quality products as well as many options. Kersten & Amanda are super to work with!”

“Great group of professionals! Dr. Levy took the time to thoroughly explore my hearing issue and follow up a few weeks later to check how I was doing. It’s clear they care about their patients.”

“My experience with Tri-City Hearing exceeded my expectations. Amanda and Kristen were very caring and knowledgeable. I'm confident in their expertise, and highly recommend them.”

“From the moment we entered your facility we were treated with the utmost care. We were cordially greeted by the receptionist and that carried over to our meeting with Amanda. My father Harold can be a little impatient but Amanda was very professional and tactful with his concerns. I can’t imagine going anywhere else for service. Thank you all for taking such good care of my dad. Thanks again.”

“Greatest people - so kind and considerate! ”

“The care and friendly service are above and beyond!!!”

“A very excellent experience. Any problems were resolved. ”

“As usual the session was great. Amanda and Kirsten made me feel at home. The hearing aides I have are really great and helping a lot. I highly recommend Tri Cities Hearing.”

“The staff was very professional and efficient as well as friendly and caring. They immediately put me at ease. The exam was thorough and when it was determined I needed to see an ENT, they immediately took care of scheduling it as well as sending reports to my primary physician. I've rarely experienced such tremendous patient service,”

“Amanda and Kirstin are knowledgeable and friendly. They do everything they can to make sure you are satisfied with your hearing aids. It is nice to be able to interact with staff that can repair your equipment if needed and give you guidance in wearing and taking care of it. They both make you feel like you are important and they care that you are hearing well. There is never any pressure to purchase more than you need or are able to afford. I have been going to Tri-City Hearing for three years and am very happy there. ”

“Up to date information and care. Hearing test went well.”

“I literally stumbled upon Tri City Hearing a few years ago. Kirsten & Amanda are amazing, their kindness, empathy, sincerity, honesty and integrity as well professionalism is impeccable. They have taken care of my mom, like no one has ever before. I highly recommend Tri- Cities Hearing to anyone in the Broome Country.”

“Amanda and Kirsten are undoubtedly very professional, friendly and they extend their talents and skills to each customer. They really seem to enjoy their work and it translates in the customer service they provide. Amanda is very knowledgeable about her products and auditory issues. I would highly recommend Tri City Hearing as a trustworthy, reliable source for hearing aids. ”

“Very professional and pleasant. Would highly recommend if you are having trouble with your hearing.”

“I had the absolute pleasure of walking thru the doors of Tri-City Hearing, 2 years ago I was greeted by Kirsten, with a fantastic personality, kind, courteous, professional. I then met with Amanda, it was about 430 pm. I have a family member with a 90% hearing loss. Amanda and I conversed well past her operating hours. I was sold from meeting Kirsten, first and then Amanda. That was 2 years ago, Tri-Cities has always gone above and beyond everytime. Whether ear broken mold, to losing the rechargeable batteries. I highly recommend if you or someone you know who has a hearing challenge. Look for Kirsten and Amanda, you will be pleased you did. I have been in the Hospitlity Business for over 30 years. Their passion, kind courteos manner as well being very professional. is impeccable. I learned from my first mentor many things. The most important of which I try to do daily is this. Many people can give 100% toward their job. 1% of the population gives that extra!% And Kirsten and Amanda give that extra !% ”

“Very professional while also personable which made the experience awesome. Had answers for all our questions. The receptionist made us feel very welcomed right at the start. We would HIGHLY RECOMMEND this office and staff. Amanda is amazing. ”

“My hearing aids are GREAT! They cancel back ground noise. So you hear people who are talking. They do not just make everything louder. The service is excellent. I tell everyone I know about the quality of the product and the professional staff at Tri-City Hearing! I wish I did this sooner! Kristen and Amanda made the process simple and the results are better than I could have hoped for. Thank you! ”

“Very professional and friendly. They explained everything to me as we went thru my appointment.”

“The friendliest people on the face of the earth, I want to go back just to visit! Oh yeah and the hearing exam, thorough and professional. Answered all my questions presented me with options. Never a hard sell for anything. I love these people!”

“Been wearing hearing aids for over 40 years. Have seen various audiologists and hearing specialists over the years. Very pleased with Tri Cities Kristin & Amanda. Very thorough discussion on options, very friendly, and very knowledgeable, absolutely no pressure like I have experienced from other audiologists in the area. I will return for continued follow ups.”

“They were great!! Answered all my questions and explained everything.”

“I love this experience! The staff, Amanda and Kristen, are so happy and friendly. Everything is explained thoroughly. ”

“I am very well treated by all staff. All my questions were answered. Very friendly and helpful explaining all details on my new hearing instruments. ”

“The people at Tri-City Hearing are very friendly, very personable. The audiologist I work with, Amanda Van Fossen, is beyond competent. She is very helpful, does not settle for merely doing the basics. She is very caring. ”

“Wow!!! Since my husband Carl got his new hearing aids, our life has improved!! He can hear the television, it doesn't have to be turned up to 16, sometimes it is even too loud for him. We can have a conversation I don't have to repeat myself. Thank you.”

“My experience was wonderful - always so helpful! Just love those girls, Amanda and Christine. ”

“I contacted Tri-City Hearing when the original provider of my Oticon hearing aids retired. Amanda VanFossen was very attentive to my comments regarding my hearing loss and my less-than-satisfying experience with the aids themselves. After a thorough testing, she made several adjustments that immediately improved the overall sound quality of the aids. She also outlined what I thought was a reasonable plan that would enable me to become accustomed to and assess hearing changes between each step in future modifications. Amanda was, in my opinion, both thoroughly professional and pleasant in her interaction with me as a client. Her receptionist/assistant Kirsten was likewise very personable and helpful. All-in-all I was very pleased by my initial experience with Tri-City Hearing. ”

“My hearing aids were purchased in Rochester, NY. It is three hours from where I live. I had problems with the aids, these are the up-to-date in hearing. Tri-City Hearing has seen that any problems were addressed to up-to-date. I would recommend the company to everyone. ”

“All visits have been great! Amanda really knows her business and explains the hearing device in great detail so you understand. Kristen is a joy and so friendly. Recommend!!!”

“Amanda is a positive, caring professional who cares about you and your hearing health. Kirsten always greets you with a smile and hello and offers you coffee or a bottle of water. Amanda and Kirsten make a great team. Tri City Hearing is a mini vacation from a world of negativity. ”

“Everyone was professional and knowledgeable. You were always welcomed and made to feel comfortable. Good experience. ”

“My experience was excellent. Professional care as well as genuine caring about the needs I have to make life better and to improve the quality of my hearing at home and in the community. ”

“Amanda was so helpful and answered all of my questions! She is amazing and smart! Their Service is great.”

“After several hearing fittings, I knew that Tri-City was as good as it gets. From the ambiance and the warm greetings from Amanda, the hearing specialist and Kirsten, the office manager, I knew I was in the right place! Several appointments later, I invite anyone needing a recommendation for a knowledgeable and competent hearing specialist, your search is over. Highly recommended!”

“I have dealt with both Amanda and Ashley for over a year now with my hearing loss - I couldn't ask for better service and treatment by these young ladies - they are very compassionate about assisting others with hearing loss and finding the best solution to correct your hearing issues ”

“Very pleased with scheduled update to make adjustments and provide information. Amanda does a great job. Thanks. ”

“Very enjoyable experience. Office staff is very friendly and helpful. Hearing aid experts were very knowledgeable and extremely professional. Would highly recommend! ”

“Amanda was so helpful and answered all of my questions! She is amazing and smart!”

“The people who work with Tri-City Hearing are what make it The Best! They are kind and understanding with great knowledge in their field. I know I am getting the best care possible!”

“Amanda VanFossen and Tri-City Hearing are: professional in running a neat and orderly business (with her assistant, Cynthia), proficient and experienced at hearing tests and at fitting and programming hearing aids, patient in explaining hearing aid choices and options and in their daily use and care, and personable in showing interest in helping you as an individual. Which is why I referred a friend to them just today. Excellent service!”

“I'm really pleased with this place, I have been elsewhere and love it here. Christi and Amanda are fantastic, both so helpful and kind, Amanda even made a house call. Love them! ”

“Friendly!! Informative!! The product is what I wanted and was lacking in that one I was wearing. ”

“In November, I purchased my Oticon hearing aids from Tri-City Hearing. The adjustment was unbelievably easy. Amanda met with me on a weekly basis to be sure there were no issues. I love the fact that the hearing aids have rechargeable batteries. I am wearing them on average of 10 1/2 hours per day. At the end of the day, all I have to do is place them in the charger. Plus, I can hear!! I had no idea how bad my hearing was. I highly recommend Tri-City Hearing, Amanda, and Oticon Hearing Aids.”