Hearing & Brain Centers of New England - Worcester

102 Shore Drive Ste 400 Worcester, MA 01605

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(508) 713-0262


Photo of Keith Darrow, PhD, CCC-A from Hearing & Brain Centers of New England - Worcester

Keith Darrow,


Dr. Darrow is a M.I.T. and Harvard Medical School trained Neuroscientist with a degree in Clinical Audiology. He is a former Clinical Professor at Northeastern University (Boston, MA) and is currently a tenured professor at Worcester State University. Dr. Darrow’s clinical experience is vast and includes a clinical fellowship at the Department of Otolaryngology at Brigham and Women’s Hospital (Boston, MA) and a trainingship at the Audiology Department in the East Orange (NJ) Veterans Association Hospital. He is the owner of the Hearing and Balance Centers of New England and founder of the non-profit Healthy Hearing Foundation of New England (dedicated to providing education and hearing health care for those in need). He was recently named the Director of Audiology Research at Intermountain Audiology and has chosen to lead the Excellence In Audiology movement across the country. Dr. Darrow is a nationally recognized speaker, trainer, and researcher and has been conducting research at the Massachusetts Eye and Ear Infirmary for over fifteen years. 

Photo of Tracy Forrester, MA, CCC-A from Hearing & Brain Centers of New England - Worcester

Tracy Forrester,


Audiologist Tracy Forrester earned her B.S. in Science, Communication Disorders from Worcester State College and her Master of Audiology degree from Arizona State University.

Joy Latino

Joy is at the front lines of our patient experience at Hearing and Brain Centers. Her specialties include excellence in patient experience, commitment to your hearing health, and detailed patient follow up, so that we may continue to fulfill the honor of exceeding YOUR expectations as America’s highest-rated providers of the medical treatment of hearing loss and Tinnitus. At her heart, Joy was born to take a strategic approach to patient care.  Instinctually described as a ‘Strategic Planner’ by Kathy Kolbe, the world’s leading authority on human instincts, Joy continues to hold your patient experience, and medical treatment to the strategic approach designed by Harvard Medical and M.I.T. Trained Neuroscientist Dr. Keith Darrow, PhD.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 44 verified patient reviews for Hearing & Brain Centers of New England - Worcester! Their average review score is 4.95 () from 44 reviews.

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“The staff was very knowledgeable They did a very extensive examination . I was very impressed with the test. However the pricing for hearing aids was beyond my expense account.”

Douglas S. of Worcester, MA   
02/14/2023    Review submitted online

“Have been going here for many years. Very friendly atmosphere ! Knowledgeable staff! I am very satisfied with this business!”

JAMES P. of Paxton, MA   
10/09/2021    Review submitted online

“Without a doubt the best thing I have done for myself in years. I knew for a long time that I had a certain degree of hearing loss. After a friend told me about his experience with The Hearing and Brain center in Worcester, Ma I decided to stop putting it off any longer. Absolutely amazing experience and results. The only way I could be happier is if I went sooner. So happy in fact that I made an appointment for my Dad at the same facility. He is praising his experience and results to every one he talks with as well. Thank you!”

David L. of Millbury, MA   
04/06/2021    Review submitted online

“After suffering with tinnitus for several years, I attended a seminar with Dr Darrow. Now I know there is no cure for tinnitus, but after listening to Dr. Darrow, I knew he could help. When I went to the Hearing and Brain Center in Worcester, everybody was professional and courteous. After my hearing test with Tracy Forrester, I had my consultation with Jordan Green to discuss my options. I've had my hearing aids for several months now and there has been a reduction in the volume level of the ringing sound. Hopefully it will lessen more over time and I am hopeful.”

Stephen D. of Worcester, MA   
10/30/2020    Review submitted online

“Great visit during this hard time. In and out after the check and cleaning of my hearing aid.”

Robert J. of Winchendon, MA   
08/10/2020    Review submitted online

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Clinic details

Advancing The Medical Treatment Of Hearing Loss

When it comes to your hearing, your chose of a hearing healthcare professional is one of the most important decisions you'll make. At the Hearing & Brain Centers our hearing care specialist are committed to the medical treatment of hearing loss and advancement of our patient's quality of life. Our treatment programs are aimed at changing the lives of our patients, helping them maintain independence at home, improving cognitive function, and helping to reduce the risk of developing Dementia. 

We commit to working closely with you to understand the  how your hearing loss impacts you and your loved ones. This collaborative approach will provide you with the best solution to increasing your clarity and treating the cognitive aspects of hearing loss. 

Hearing care services

  • FDA Approved Tinnitus Treatments
  • Medical Treatment of Hearing Loss
  • Dementia Risk Reduction Treatments
  • Hearing Evaluations and Cognitive Health Assessments

Hours of operation

Monday1:30 pm - 5 pm
Tuesday9 am - 4 pm
Wednesday9 am - 4 pm
Thursday9 am - 4 pm
Friday9 am - 4 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.