Hearing & Brain Centers of New England - Worcester

"Advancing The Medical Treatment Of Hearing Loss"
102 Shore Drive Ste 400 Worcester, MA 01605
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Clinic staff

Photo of Keith Darrow, PhD, CCC-A from Hearing & Brain Centers of New England - Worcester

Keith Darrow


Dr. Darrow is a M.I.T. and Harvard Medical School trained Neuroscientist with a degree in Clinical Audiology. He is a former Clinical Professor at Northeastern University (Boston, MA) and is currently a tenured professor at Worcester State University. Dr. Darrow’s clinical experience is vast and includes a clinical fellowship at the Department of Otolaryngology at Brigham and Women’s Hospital (Boston, MA) and a trainingship at the Audiology Department in the East Orange (NJ) Veterans Association Hospital. He is the owner of the Hearing and Balance Centers of New England and founder of the non-profit Healthy Hearing Foundation of New England (dedicated to providing education and hearing health care for those in need). He was recently named the Director of Audiology Research at Intermountain Audiology and has chosen to lead the Excellence In Audiology movement across the country. Dr. Darrow is a nationally recognized speaker, trainer, and researcher and has been conducting research at the Massachusetts Eye and Ear Infirmary for over fifteen years. 

Photo of Tracy Forrester, MA, CCC-A from Hearing & Brain Centers of New England - Worcester

Tracy Forrester


Audiologist Tracy Forrester earned her B.S. in Science, Communication Disorders from Worcester State College and her Master of Audiology degree from Arizona State University.

Photo of Allison Czaplicki, AuD from Hearing & Brain Centers of New England - Worcester

Allison Czaplicki

Photo of Jordan Green, Treatment Manager from Hearing & Brain Centers of New England - Worcester

Jordan Green

Treatment Manager

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 37 verified patient reviews for Hearing & Brain Centers of New England - Worcester! Their average review score is 4.95 () from 37 reviews.

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“A number of years ago I had been diagnosed with some slight hearing loss, at that time not bad enough to use hearing aids. A few years after I began to notice I was having difficulty hearing my co-workers across a conference table. Unsure of how to proceed I was lucky enough to hear Dr. Darrow on the Jim Polito show on WTAG. It gave me the courage to call and set up an appointment. I was very nervous about the appointment & what the results may be. You see, my avocation is singing and I was concerned that continuing hearing loss may make that difficult if not impossible. Well I shouldn't have worried, the staff and doctor were wonderful, kind and understanding. I left that day with my new hearing aids feeling I had made the best decision in my life to make that first phone call. Over the years I have moved up to the newer technologies and my life has remained full and social, and I am still singing! I thank the Hearing and Brain Center for enriching my life.”

of Worcester, MA   
07/03/2020    Review submitted online
5 out of 5 1.

“I had a problem with one of my two hearing aides. The woman at the desk solved the problem in minutes. Thank you”

of Jefferson, MA   
06/29/2020    Review submitted online
4 out of 5 1.

“Very happy with my new treatment plan and all the work that went into it. The first month has been very positive and I look forward better hearing and health. Jordan and Tracy couldn’t be any more helpful and professional. ”

of Worcester, MA   
03/18/2020    Review submitted online
5 out of 5 1.

“Very informative. Anyone out there experiencing hearing loss needs to go listen to his symposium. It proves a definite link between untreated hearing loss and early dementia. The longer it goes untreated the more you increase your chances of early dementia.”

of Shrewsbury, MA   
03/04/2020    Review submitted online
5 out of 5 1.

“It’s been a month since I first got my hearing aids. I am amazed at what a difference it has made in my life!! I don’t have to be embarrassed about talking to friends and family and misunderstanding a lot of their conversation. The staff is very professional and I never feel rushed at my appointments. They really care about giving you the time to ask any questions and have provided me with excellent hearing results. Dr. Darrow is so knowledgeable and I would recommend this treatment center to anyone. Attend one of his lectures if you’re on the fence and you’ll be happy with the results!”

of Dudley, MA   
03/03/2020    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

When it comes to your hearing, your chose of a hearing healthcare professional is one of the most important decisions you'll make. At the Hearing & Balance Centers our hearing care specialist are committed to the medical treatment of hearing loss and advancement of our patient's quality of life. Our treatment programs are aimed at changing the lives of our patients, helping them maintain independence at home, improving cognitive function, and helping to reduce the risk of developing Dementia. 

We commit to working closely with you to understand the  how your hearing loss impacts you and your loved ones. This collaborative approach will provide you with the best solution to increasing your clarity and treating the cognitive aspects of hearing loss. 

Hearing care services

-Hearing Evaluation


-Traditional Hearing Aids


- Assisted Listening Devices

-Custom Earmolds

-Balance Disorders

-Hearing Conservation

- (OAE) Otoacoustic emission testing

- (VNG) Videonystagrarophy

-Bluetooth Technology

Hours of operation

Monday9:00 am - 5:00 pm
Tuesday9:00 am - 7:00 pm
Wednesday9:00 am - 7:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 2:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.