Lakeside Audiology & Hearing Solutions - Canandaigua-Batavia-Brighton

“Great ! Good service, pleasant people . Love it!”

“Always a thorough hearing exam and discussion of results with Dr. Helfer. She is up to date with the newest innovations in hearing aided. Her honesty, helpfulness and friendly demeanor is much appreciated. ”

“Dr. Helfer and staff create a very comfortable and professional atmosphere. They truly seek to provide the best results for your hearing needs. Very easy to communicate with and I have always gotten great results here.”

“Very cordial and comforting during hearing test, reviewing results, and he hearing aid process. ”

“Everyone at this location were great. From the girls at the front desk to the doctors. Very thorough exam . Great at explaining the whole results with me . I was very very pleased with everyone there. No complaints. There were no long waits. ”

“Dr. Paige and Kelly, her Office Mgr, take excellent care of you throughout the whole hearing process. Dr. Paige gave me the best hearing test I’ve ever had and she tuned up my old hearing aids using the latest updates. Eventually I upgraded to the new Bluetooth technology, which I highly recommend. Learning the new program wasn’t easy but with her help it became easier than I thought. She is easy to book appointment with and if you sign up for the lifetime cleaning, tuning, adjusting she is generous in giving you needed supplies. You won’t be disappointed using Lakeside Audiology in Canandaigua, NY.”

“From the time I walked in everyone was friendly and very helpful. I was completely comfortable and was happy when I received my hearing aids. ”

“Very pleased with the staff and products they sell. High recommend their services.”

“Very happy with my experience here. Thorough and clear explanations given. Friendly and professional staff All my questions answered, did not feel rushed. Highly recommend. ”

“Everyone is wonderful and friendly at Lakeside Audiology & Hearing Solutions. Right from the hearing test through and including the fitting of my hearing aides. I would strongly recommend this group for any hearing problems you might have. Thank you for everything. ”

“Very good experience . Dr. Helfer and staff are very competent and extremely pleasant to work with.”

“I came with my 90 yr old mom for an exam. Everyone was wonderful and took the time to explain the results and she was able to leave with hearing aids. I'm amazed at all she was missing out on. She heard birds chirping for the 1st time in a long time ❤”

“I was treated very well when I went to both appointments. Precautions were followed for the pandemic. I had a lot of questions that were answered patiently!”

“Everyone in the office are friendly and very helpful. Love being able to hear again with my new hearing aids. I have had numerous hearing tests so have had many pleasant visits with this office. We will be going back again for my husband who also needs hearing aids. Wonderful experience!”

“I have put off getting hearing aids for at least three years because so many of my friends have gotten them and either don’t ever wear them or don’t like them. But my husband and I went to Paige 2 weeks ago and he had the most pleasant experience with the ENTIRE office there and I must say I love mine, And after a couple of adjustments my husband is really enjoying his. It truly has opened a whole new world for both of us”

“I love the staff but trying to cancel an appointment is almost impossible. I can't understand why you don 't have someone at the main desk to schedule appointments or take cancellations. I had to leave a message and someone would get back to me. People can't wait around for someone to get back to them. Sorry but you could improve in that department. By the way still waiting for someone to get back to me and waiting and waiting.”

“Paige and Sara were wonderful, they nailed my hearing aids first time. Only 2.5 hours I was done ,this has made a great improvement in my life. Don't delay if you think you may be in need. I give them a 10 out of 5, thank you!!!! ”

“DR. PAIGE, DR ASHLEY AND SARA DESERVE WAY MORE THAN A 5 RATING. THERE AUDIOLOGY CLINIC IS SUBERB. AT MY AGE THEY MAKE THINGS WAY EASY TO UNDERSTAND. THEY ANSWER ALL MY QUESTIONS SO I UNDERSTAND THEM. SARA ALWAYS GETS BACK TO ME IN A TIMELY MANOR AND IS THE MOST PLEASENT AND HELPFUL PERSON. EXCELLANT CUSTOMER SERVICE. WHICH IS HARD TO FIND NOW A DAYS. GREAT PLACE !!!!!!!! ”

“Paige and Sarah are by far the best hearing specialists I have ever worked with. They go above and beyond my expectations and always answer all my questions in a manner that i can understand. I would give them 6 stars if possible.”

“Dr. Paige and Sarah are a tremendous team personifying state-of-the-art professionalism coupled with that "home-town" doctor atmosphere that take sincere interest in the lives and well being of their patients. Their wisdom and knowledge in the field of audiology have been instrumental gaining back the gift of hearing once lost, and now found! Highly recommend Lakeside Audiology & Hearing to those contemplating hearing aids! Life is too precious to miss the glorious sounds of nature and endearing conversations with loved ones! ”

“A 5 rating is still to low. I would give them a 10. Excellent professional staff and they have bent over backwards to help my hearing problem always there when ever I need them. I have been to 3 other hearing centers and Dr. Helfer and her staff are the best ever. I would highly recommend them to anyone with a hearing loss.”

“all the Staff is top notch 110%Paige,Ashley, Sarah .They listen to your concerns and don't push anything and very professional.I held off a long time before getting a hearing aid,but glad I did now. Your One Stop shopping for hearing defects.”