Lakeside Audiology & Hearing Solutions - Canandaigua

“Very good experience . Dr. Helfer and staff are very competent and extremely pleasant to work with.”

“I came with my 90 yr old mom for an exam. Everyone was wonderful and took the time to explain the results and she was able to leave with hearing aids. I'm amazed at all she was missing out on. She heard birds chirping for the 1st time in a long time ❤”

“I was treated very well when I went to both appointments. Precautions were followed for the pandemic. I had a lot of questions that were answered patiently!”

“Everyone in the office are friendly and very helpful. Love being able to hear again with my new hearing aids. I have had numerous hearing tests so have had many pleasant visits with this office. We will be going back again for my husband who also needs hearing aids. Wonderful experience!”

“I have put off getting hearing aids for at least three years because so many of my friends have gotten them and either don’t ever wear them or don’t like them. But my husband and I went to Paige 2 weeks ago and he had the most pleasant experience with the ENTIRE office there and I must say I love mine, And after a couple of adjustments my husband is really enjoying his. It truly has opened a whole new world for both of us”

“I love the staff but trying to cancel an appointment is almost impossible. I can't understand why you don 't have someone at the main desk to schedule appointments or take cancellations. I had to leave a message and someone would get back to me. People can't wait around for someone to get back to them. Sorry but you could improve in that department. By the way still waiting for someone to get back to me and waiting and waiting.”

“Paige and Sara were wonderful, they nailed my hearing aids first time. Only 2.5 hours I was done ,this has made a great improvement in my life. Don't delay if you think you may be in need. I give them a 10 out of 5, thank you!!!! ”

“DR. PAIGE, DR ASHLEY AND SARA DESERVE WAY MORE THAN A 5 RATING. THERE AUDIOLOGY CLINIC IS SUBERB. AT MY AGE THEY MAKE THINGS WAY EASY TO UNDERSTAND. THEY ANSWER ALL MY QUESTIONS SO I UNDERSTAND THEM. SARA ALWAYS GETS BACK TO ME IN A TIMELY MANOR AND IS THE MOST PLEASENT AND HELPFUL PERSON. EXCELLANT CUSTOMER SERVICE. WHICH IS HARD TO FIND NOW A DAYS. GREAT PLACE !!!!!!!! ”

“Paige and Sarah are by far the best hearing specialists I have ever worked with. They go above and beyond my expectations and always answer all my questions in a manner that i can understand. I would give them 6 stars if possible.”

“Dr. Paige and Sarah are a tremendous team personifying state-of-the-art professionalism coupled with that "home-town" doctor atmosphere that take sincere interest in the lives and well being of their patients. Their wisdom and knowledge in the field of audiology have been instrumental gaining back the gift of hearing once lost, and now found! Highly recommend Lakeside Audiology & Hearing to those contemplating hearing aids! Life is too precious to miss the glorious sounds of nature and endearing conversations with loved ones! ”

“A 5 rating is still to low. I would give them a 10. Excellent professional staff and they have bent over backwards to help my hearing problem always there when ever I need them. I have been to 3 other hearing centers and Dr. Helfer and her staff are the best ever. I would highly recommend them to anyone with a hearing loss.”

“all the Staff is top notch 110%Paige,Ashley, Sarah .They listen to your concerns and don't push anything and very professional.I held off a long time before getting a hearing aid,but glad I did now. Your One Stop shopping for hearing defects.”