Ever wondered how we hear? It's a fascinating process in which sound waves are converted into electrical impulses that travel to the brain. Here's a step-by-step breakdown of the process and where things can go wrong, leading to hearing loss.
Whether you teach your baby to sign or learn ASL to communicate with a deaf friend or family member, you are using a full-bodied form of communication that will enhance your relationship as it improves your mind and spirit.
Dr. Jaslean Ahuja is a licensed audiologist who earned a Bachelor of Science in Speech, Language and Hearing Sciences from the University of Arizona and a Doctorate in audiology from the University of the Pacific in San Francisco, CA. She holds a Certificate of Clinical Competence in Audiology from the American Speech Language Hearing Association and is experience in diagnostics, balance testing, and hearing aid dispensing amongst all ages.
This provider has NPI #1770042558 and is licensed in Arizona (#DA12779) and California (#3448).
Janelle Shaw, AuD
Audiologist
Dr. Janelle Shaw earned a Doctorate of Audiology from Arizona School of Health Sciences and a Master of Science/Bachelor of Science from ASU in Tempe, AZ. She gained experience working in both private and medical office settings and is knowledgeable in the latest technology in hearing aids and devices.
Dr. Shaw can be found helping our patients in the Sun City West office location.
Kelly Halterman
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This provider has NPI #1750645073 and is licensed in Arizona (#DA7844).
Stephanie Clark
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This provider has NPI #1700864733 and is licensed in Arizona (#DA1137 ).
Christine Cummins-Beagle
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This provider has NPI #1316398027 and is licensed in Arizona (#DA978).
Christina Radous
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This provider has NPI #1669645537 and is licensed in Arizona (#DA5043).
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 104 verified patient reviews for Metro Hearing - Sun City West! Their average review score is 4.99 () from 104 reviews.
“I didn't know what to expect, but every aspect of my experiences were positive. I did not realize how much I was missing. Thank you for helping me with the billing and being such caring people!!!”
Elsie F. of Sun City West, AZ 10/28/2019 Review received via mail
5 out of
51.
“I am extremely pleased with the service provided by Jared and his staff. As a brand new hearing aid wearer, I felt somewhat intimidated by the whole process. However, Jared's knowledge, patience, and understanding have not only enabled me to hear so much better but to have the confidence to learn the use of the hearing aids. Jared and Jamie are generous with their time and provide clear instructions about care of the devices. I strongly recommend this office/”
Judith B. of Surprise, AZ 07/06/2018 Review submitted online
5 out of
51.
“My family have been patients of Metro Hearing for over 30 years. I, personally have gone to Metro Hearing for over 25 years. The level of professionalism, caring, dedication, knowledge and competence is amazing. Jared Trimble is a stellar individual and an incredible audiologist. He goes above and beyond to insure that every one of his patients has had the best care available. I unhesitatingly recommend Metro Hearing! ”
Ralph A. of Peoria, AZ 10/07/2015 Review submitted online
5 out of
51.
“I liked their friendly atmosphere and clear explanations.”
Kathy B. of Peoria, AZ 09/21/2015 Review verified by phone
5 out of
51.
“I like that extent that was experience to make sure the aids were working correctly for me.”
Ron P. of Surprise, AZ 03/13/2015 Review received via mail
5 out of
51.
“Took his time to get the right fine setting for me. Very nice office staff.”
Maurice K. of Surprise, AZ 03/02/2015 Review received via mail
5 out of
51.
“My experience with Dr. Jared Trimble was wonderful. These are my first hearing aids & he was patient & careful to explain every aspect. A great experience.”
Betty F. of Sun City West, AZ 02/24/2015 Review received via mail
5 out of
51.
“Jared Trimble listened to my concerns and answered my questions understandably and with my concerns in mind. ”
Wesley S. of Surprise, AZ 02/13/2015 Review received via mail
5 out of
51.
“I like the on-going explanation while testing and tweaking after I received the hearing aids. Very professional and polite. ”
Paul H. 02/10/2015 Review received via mail
5 out of
51.
“They were on time. Everything was explained. There was no high-tech sales pitch.”
John S. of Sun City West, AZ 01/15/2015 Review received via mail
5 out of
51.
“Jared and all staff very professional, informative and friendly. He explains everything so you can understand what is happening with your hearing loss. ”
Brenda H. of Surprise, AZ 01/15/2015 Review received via mail
5 out of
51.
“Jared Trimble was very patient with me and worked to get every thing right with my new hearing aids. "A really nice guy!"”
Patricia W. of Surprise, AZ 12/10/2014 Review received via mail
5 out of
51.
“They're careful to make sure everything was adjusted perfectly. I feel like I own the best, with a great staff.”
Ronald J. of Peoria, AZ 12/09/2014 Review received via mail
5 out of
51.
“Very friendly staff. Dr. is very caring & takes the time to listen to what you have to say & explains things to you. Overall a very caring office. ”
Vonda S. of Sun City West, AZ 11/18/2014 Review received via mail
5 out of
51.
“The doctor and everyone there were very nice and I enjoyed my visit. ”
Royce T. of Phoenix, AZ 10/29/2014 Review verified by phone
5 out of
51.
“Jared was patient and answered all my questions. He assured me I could come in anytime if I needed help.”
Vincent A. of Surprise, AZ 10/17/2014 Review received via mail
5 out of
51.
“He took his time and explained everything very well to me. ”
Lois F. of Sun City West, AZ 10/11/2014 Review verified by phone
5 out of
51.
“Audiologist Jared Trimble is always friendly, helpful and competent. The staff responded quickly and positively to my written complaint about an incorrect billing.”
Donald B. of Sun City West, AZ 09/22/2014 Review received via mail
5 out of
51.
“I like that they're honest, and the absence of high pressure sales tactics.”
Raymond K. of Surprise, AZ 07/21/2014 Review received via mail
4 out of
51.
“Dr. Jared Trimble was very professional and explained everything very well.”
James C. of Sun City, AZ 07/16/2014 Review received via mail
5 out of
51.
“I liked their knowledge, concern for me and sense of humor.”
Roger C. of Minneapolis, MN 07/03/2014 Review verified by phone
5 out of
51.
“I am now on my 2nd set. The 1st was 6 years. The service was perfect. [10] We will not ever think of changing. Keep up the good work. My wife bought a pair and save $500.00. Very unhappy, lots of problems.”
Bob W. of Sun City West, AZ 06/10/2014 Review received via mail
5 out of
51.
“I liked the helpfulness of the staff. Jared always listens carefully. The 6 month check up & retesting the hearing is excellent. Thank you!”
Helen B. of Surprise, AZ 06/04/2014 Review received via mail
5 out of
51.
“I like the friendly staff & quality of hearing aids and service received after purchasing. ”
Janet W. of Surprise, AZ 05/30/2014 Review received via mail
5 out of
51.
“I like their friendliness- both the doctor and the receptionist. Their helpfulness made me feel at ease.”
Rebecca S. of Surprise, AZ 05/08/2014 Review received via mail
5 out of
51.
“Very courteous - excellent service. ”
Don F. of El Mirage, AZ 04/23/2014 Review received via mail
5 out of
51.
“They were very informative. It was a good experience. ”
Robert A. of Janesville, WI 02/26/2014 Review verified by phone
5 out of
51.
“I like the excellent service I receive.”
Lloyd N. of Surprise, AZ 01/15/2014 Review received via mail
5 out of
51.
“Customer service is outstanding. Jared and Tracy provide personal care to each patient. My hearing has improved because of them. Thanks!”
Paul W. of Sun City West, AZ 12/20/2013 Review received via mail
5 out of
51.
“I like their knowledge and courtesy - they helped my hearing.”
Jim W. of Surprise, AZ 12/20/2013 Review received via mail
5 out of
51.
“Jared and Tracy (the receptionist) are caring, loving people who make you feel comfortable and well cared for.”
Joan D. of Surprise, AZ 12/19/2013 Review received via mail
5 out of
51.
“Metro Hearing has helped me with problems I have had for years. I am very satisfied with the service. Thank you, Metro Hearing!”
Roy W. of Sun City, AZ 12/19/2013 Review received via mail
5 out of
51.
“The new technology in hearing aids is amazing. Bluetooth is available and that really helps on hearing my iPhone calls. Ambient noise is made less intrusive, also.”
Jim S. of Sun City West, AZ 12/19/2013 Review received via mail
5 out of
51.
“I like hearing better than with my previous hearing aids. A nice company to deal with.”
Rich W. of Sun City West, AZ 12/19/2013 Review received via mail
5 out of
51.
“Fast, friendly, efficient service, performed professionally.”
Sandra W. of Peoria, AZ 12/19/2013 Review received via mail
5 out of
51.
“Jared is a great listener and provides a personalized and tailored service. He is a true professional and quite personable.”
Jim H. of Peoria, AZ 12/19/2013 Review received via mail
5 out of
51.
“I was having trouble hearing from my left ear. Jared Trimble from Metro Hearing recommended the Oticon Alta mini-RITE style hearing device customized for me. I hear a lot better in both ears n ow than I have in a long time.”
Edward G. of Surprise, AZ 12/16/2013 Review received via mail
5 out of
51.
“I liked everything - good service, nice people. So far, very good. Thanks.”
Manette S. of Surprise, AZ 12/12/2013 Review received via mail
5 out of
51.
“Dr. Trimble was very patient to work with. He listens and never rushes me. Also I must say the gal; at the front desk is always pleasant and finds appointments willingly. I give them A+
”
Mary P. of Sun City West, AZ 12/12/2013 Review received via mail
5 out of
51.
“Upon arrival, the ambiance in the office is great! The receptionist is great. We always see dr. at the appt time. Jared Trimble answers all questions so it is understandable - makes sure your hearing aid is working properly and urges you to call if you need anything at any time!”
James C. of Sun City West, AZ 12/12/2013 Review received via mail
5 out of
51.
“The doctor took time to explain my hearing loss. She gave me choices for the best aids for me.”
Robert L. of Phoenix, AZ 12/12/2013 Review received via mail
5 out of
51.
“Receptionist is friendly & helpful. Dr. Jared is very understanding & knowledgeable of my needs. Equipment is high tech & up to date.”
Richard A. of Prescott Valley, AZ 11/27/2013 Review received via mail
5 out of
51.
“Jared Trimble was great! Very thorough in testing and very good in my treatment. I have had no trouble with my hearing aides. His staff was very friendly. I am 100% sure that my hearing aids work perfectly.”
Sandra W. of Sun City West, AZ 11/27/2013 Review received via mail
5 out of
51.
“Everyone is friendly, helpful and I am never rushed through an appointment. I do recommend Metro Hearing to others.”
Carmen L. of Sun City West, AZ 11/27/2013 Review received via mail
5 out of
51.
“Metro Hearing has been the provider for hearing aids for out family since my mother started with them back in 1993. Their service has been excellent, providing adjustments as necessary, all free of charge.”
Frances W. of Sun City West, AZ 11/27/2013 Review received via mail
5 out of
51.
“Jared Trimble is by far the best audiologist (of the many) I've had. Great knowledge, great humor and a great caring attitude that surpasses all. He truly cares about you as a person & stops at nothing to provide customer satisfaction. My expectations have been far exceeded.”
William A. of Litchfield Park, AZ 11/27/2013 Review received via mail
5 out of
51.
“Jared and his staff treat you like family. They are very nice and try to help you any way they can. I feel that I get the best advice and service from Jared.”
Carter W. of Glendale, AZ 11/27/2013 Review received via mail
5 out of
51.
“Jared, (and before him, Steve) always have time to listen, offer encouragement & make helpful suggestions.”
Bobbie W. of Sun City West, AZ 11/25/2013 Review received via mail
5 out of
51.
“I like the helpful, caring atmosphere.”
Rozell D. of Sun City West, AZ 11/25/2013 Review received via mail
MaryEtta C. of Surprise, AZ 11/15/2013 Review received via mail
5 out of
51.
“I have been a patient of Metro Hearing for several years and and always been more than satisfied with their care. They are very personable and knowledgeable of hearing concerns, etc. Their hearing exams are much more complete than others I have had.”
Jean K. of Wittmann, AZ 11/15/2013 Review received via mail
5 out of
51.
“They're always nice, attentive to the patients. Very professional. I'd highly recommend them to others.”
A B. of Sun City West, AZ 11/08/2013 Review received via mail
5 out of
51.
“I like the smallness of their hearing aids. Also the thorough testing Metro provides you. When I was gone from the area this summer, I called and asked them to mail me domes.”
Wilma C. of Surprise, AZ 11/08/2013 Review received via mail
5 out of
51.
“The service I have received and the instruments have suited me well.”
Margaret R. of Sun City West, AZ 11/08/2013 Review received via mail
5 out of
51.
“Professionalism and friendliness are the two top traits that I have seen in the over five years I have been with Jared and his office. I am very comfortable when visiting his office in knowing that I will receive quality service and knowing that he is not just pushing the latest technology as a salesman. ”
David F. of Sun City West, AZ 11/04/2013 Review submitted online
5 out of
51.
“Dr. Jared & staff is super. Metro Hearing is close by for us seniors - very nice on Granite in SCW. ”
E S. of Sun City West, AZ 11/04/2013 Review received via mail
5 out of
51.
“The people who work here and friendly and caring. The hearing tests are excellent. They do not try to sell you new hearing aids even though mine are old. It's the only company I would use.”
Irma K. of Sun City West, AZ 11/04/2013 Review received via mail
5 out of
51.
“Jared did a very comprehensive hearing/audiological examination, explaining purpose and method for the various test. This was the first time I had been evaluated for understanding a single speaker while the test simulated background conversations. The staff are very thorough and personable. They take their time with patients.”
Susan O. of Sun City, AZ 11/04/2013 Review received via mail
5 out of
51.
“I like the explanation of various services they provide for hearing aids. They're always friendly and answer any questions you may have. ”
Mary H. of Buckeye, AZ 11/04/2013 Review received via mail
5 out of
51.
“I have been a patient of Metro Hearing for over 20 years. Their professional competence and courteous treatment has been exemplary.”
David L. of Peoria, AZ 11/04/2013 Review received via mail
5 out of
51.
“Friendly staff - helpful - cheerful. A positive experience.”
Helen B. of Surprise, AZ 11/04/2013 Review received via mail
5 out of
51.
“They helped my high-pitched loss. I head TV audio better now. The battery club is economical.”
Dan B. of Sun City West, AZ 11/04/2013 Review received via mail
5 out of
51.
“Jared and Tracy are always there for you if you have any problems or need adjustments to your aids.”
Barbara W. of Sun City West, AZ 11/04/2013 Review received via mail
5 out of
51.
“I liked the doctor Jared Trimble - very efficient. Tracy - very nice assistant. Very pleasant visits I've had & pleased with my aids.”
Lorraine R. of Sun City West, AZ 10/29/2013 Review received via mail
5 out of
51.
“Since this is my first time using hearing aids, Stephanie Clark made the transition smooth which allowed for a pleasant experience.”
Tatsuya T. of Glendale, AZ 10/29/2013 Review received via mail
5 out of
51.
“I enjoyed meeting Jared Trimble and felt very confident in his directions he explained regarding my hearing problem.”
Jeanne K. of Sun City West, AZ 10/29/2013 Review received via mail
5 out of
51.
“Very professional and caring.”
Richard R. 10/29/2013 Review received via mail
5 out of
51.
“I like their knowledge of my hearing problem, their friendly and personal service, lovely clean office and great staff.”
Jeanne H. of Surprise, AZ 10/29/2013 Review received via mail
5 out of
51.
“Excellent hearing evaluation, hearing test and service by audiologist.”
Quentin E. of Sun City West, AZ 10/29/2013 Review received via mail
5 out of
51.
“I like his concern the best. Jared Trimble takes the time to explain everything about hearing aids very clearly and how I should take care of them. And he is available any time I might need his help.”
Muriel G. of Sun City West, AZ 10/29/2013 Review received via mail
5 out of
51.
“I like the knowledge of the audiologist, kindness & caring. Professionalism with entire staff. When you call you get a person who can help you right away. Various locations make it easy to see someone or purchase supplies.”
Nancy P. of Sun City, AZ 10/17/2013 Review received via mail
5 out of
51.
“I like the wonderful attitude of personel, technical ability of doctor and pleasant office.”
Fran W. of Sun City West, AZ 10/17/2013 Review received via mail
5 out of
51.
“I like their attention to my questions (answers). They explain what is taking place. I like the regular check-ups and that they will mail batteries if necessary.”
Martha R. of Sun City West, AZ 10/17/2013 Review received via mail
5 out of
51.
“Jared Trimble and his staff were focused on making certain I was satisfied. All issues were resolved to my satisfaction.”
Dean M. of Surprise, AZ 10/16/2013 Review received via mail
5 out of
51.
“I liked:
- Their attention to detail.
- Taking the time to listen to your questions, needs.
- Jared and Tracy are personable and make you feel important.
A great place to come to!
”
Bob V. of Surprise, AZ 10/09/2013 Review received via mail
5 out of
51.
“The office personnel is very attentive to patients' needs and to my needs personally while getting used to wearing hearing aids. Jared and Tracy both are concerned about me and knowledgeable to my needs and my adjustment process.
”
V L. of Surprise, AZ 10/09/2013 Review received via mail
5 out of
51.
“The staff is pleasant and helpful and very patient - answers all
questions and they take their time. I recommend them to family and friends.”
Eileen L. of Surprise, AZ 10/09/2013 Review received via mail
5 out of
51.
“I have a handicapped child with many hearing problems. The entire staff has been very caring, patient and understanding, especially Jared Trimble!”
Amy S. of Arlington, AZ 10/09/2013 Review received via mail
5 out of
51.
“They were knowledgeable and personable. ”
Greg R. of Phoenix, AZ 10/08/2013 Review verified by phone
5 out of
51.
“Jared is the best. Very caring to make sure you get what's right for you. Doesn't try to just push a product. Tracy, the office manager, always follows up to make sure the appointments are at your convenience. Great crew!”
Stan M. of Sun City West, AZ 09/24/2013 Review received via mail
5 out of
51.
“I liked their professionalism and courteousness. ”
Margaret C. of Sun City West, AZ 09/24/2013 Review received via mail
5 out of
51.
“They give you the best hearing aids for the best price. They give you the best service in town. As the customer, you are always #1.”
Jerome K. of Surprise, AZ 09/18/2013 Review received via mail
5 out of
51.
“My son, Paul, discovered he couldn't hear when we came to Metro Hearing. After receiving his hearing aids it changed his life.”
Christine R. of Surprise, AZ 09/06/2013 Review received via mail
5 out of
51.
“Extremely professional and knowledgeable. Great front window / scheduling / billing staff. They take the time needed, whatever it is, to ensure perfection. Clean and comfortable office. Great overall service and products.”
Dave P. of Sun City West, AZ 09/06/2013 Review received via mail
5 out of
51.
“Metro Hearing keeps checking and cleaning the hearing aid to make sure that it is working properly.”
Gene N. of Surprise, AZ 08/28/2013 Review received via mail
5 out of
51.
“They are very helpful in explaining hearing problems and reasons for hearing problems. Very knowledgeable in knowing what hearing care a person needs. Their follow-up with individuals is remarkable.”
Douglas C. of Surprise, AZ 08/21/2013 Review received via mail
5 out of
51.
“Service was great! Friendly!”
Corrine W. of Sun City, AZ 08/21/2013 Review received via mail
5 out of
51.
“I would recommend Metro Hearing to others in a heartbeat. The audiologist and staff are very professional, courteous, respectful, informative, knowledgeable and answered all questions. A very pleasant experience. I won't hesitate to refer them to my friends.”
Ermelinda V. of Surprise, AZ 08/07/2013 Review submitted online
5 out of
51.
“My initial office visit was very pleasant as I was hesitant that I needed hearing aids. Jared explained all of the testing and the levels of hearing aids for my loss. Once I was fitted and wearing aids, Jared has been very patient with me while I adjust to them.”
Kay S. of Buckeye, AZ 07/23/2013 Review received via mail
5 out of
51.
“The staff is fully competent and gracious. Helpful in every way. My hearing aids are excellent. I chose them with the advice of Mr. Trimble. His receptionist is top grade, too.”
Leonard S. of Sun City West, AZ 07/23/2013 Review submitted online
5 out of
51.
“I liked the ease of making an appointment and the time the audiologist takes to explain how my hearing aids work. He's easy to talk to.”
Renee H. of Surprise, AZ 07/10/2013 Review received via mail
5 out of
51.
“The professional personnel. The patience and clarity of the audiologist working with me. What a friendly and sincere staff. Would recommend them to everyone in need!”
Barbara K. of Goodyear, AZ 07/10/2013 Review received via mail
5 out of
51.
“When researching hearing aids, I wanted some place where an audiologist is on site. Metro Hearing provided this. The audiologist was caring and never rushed our visits. In fact, my first visit lasted almost two hours!”
Bernardine G. of Sun City West, AZ 07/10/2013 Review received via mail
5 out of
51.
“The thoroughness of the testing gave me confidence that I have the right hearing devices for my hearing deficiency on the spot repairs too!”
Barbara B. of Surprise, AZ 07/10/2013 Review received via mail
5 out of
51.
“I can hear, the size of the aid is nice. The office is always pleasant and greet us with a smile. The doctor explains everything so that those of us who are older can understand very well.”
Ilene H. of Wickenburg, AZ 07/09/2013 Review received via mail
5 out of
51.
“I can hear better! I liked the size, Dr. Jared and the help from the office. ”
Sara S. of Wickenburg, AZ 07/09/2013 Review received via mail
5 out of
51.
“They are great people. From the very friendly receptionist to Jared. He is very thorough and patient with us old people! i would highly recommend this office, they are great!!”
Deloris C. of Surprise, AZ 06/23/2013 Review received via mail
5 out of
51.
“I truly appreciated the time and care spent in helping me decide on purchasing my new hearing aids. This was the third pair over the years and I've always been satisfied that i have gotten the best care.”
Theresa S. of Wickenburg, AZ 05/15/2013 Review received via mail
5 out of
51.
“They allowed me to trial several models of hearing aids in a month before making a decision.”
Helen W. of Sun City West, AZ 05/15/2013 Review received via mail
5 out of
51.
“The friendly service and clear explanation about my hearing condition. I felt my audiologists were experts and gave me great advice regarding my purchasing the hearing aids that best fit my needs.”
Russell A. of Surprise, AZ 05/15/2013 Review received via mail
5 out of
51.
“Jared does a great job! Always on time for the appointments and they're friendly and professional.”
Bill P. of Sun City West, AZ 05/15/2013 Review received via mail
5 out of
51.
“I have had many hearing exams over the years, but this by far was the most thorough. The hearing aids recommended are perfect for me. The results are amazing. ”
James S. of Surprise, AZ 05/13/2013 Review received via mail
5 out of
51.
“I was very pleased with their service. The doctor is very nice, kind and I would highly recommend him. He's very good at explaining the products and the way to use the hearing aid. VERY pleased!”
Joseph A. of Surprise, AZ 05/13/2013 Review received via mail
5 out of
51.
“They take the time to talk about how your hearing is doing and what may need to be changed or fine tuned.”
Alan S. of Sun City West, AZ 04/18/2013 Review received via mail
For over 30 years, Metro Hearing has been providing superior hearing care. Our talented audiologists work closely with each patient to ensure the best results. We have access to the latest technology and will help you find the hearing solution that works best for you. Now with five area locations, we are one of the largest practices in the country. We look forward to being part of your hearing health now and for years to come.
