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Metro Hearing | Hearing Center Interview

Metro Hearing | Hearing Center Interview Personalized, patient-centered care and established, successful systems drive high patient satisfaction in central Arizona. 2014 565 Metro Hearing | Hearing Center Interview

Like most audiologists, Dan Trimble M.S., F-AAA, CCC-A, Board certified ABA, likes helping people hear better, but it was the science behind the profession that attracted him to it in the first place. "Audiology isn't one of those things that most people aspire to," he said, "but for me, I enjoy the scientific, analytical pursuits including acoustics and sound. All of that flows into hearing."

Today, he's co-owner of Metro Hearing, with locations in Phoenix, Glendale, Goodyear, Sun City and Sun City West, and has been a practicing audiologist for 14 years.                         

All Metro Hearing providers are audiologists. "It helps to have that education," Trimble said. "It's important to have someone with the right training so they can give patient exams, match patients with the right product, and then fine tune it so it works for every individual."

Dan Trimble
Dan Trimble

Other audiologists at the business include co-owner Jared Trimble, M.S., F-AAA, CCC-A, Kelly Halterman, Au.D., CCC-A, Rebecca Ferenc, Au.D., CCC-A, and Stephanie Clark, Au.D., CCC-A.

Trimble attributes Metro Hearing's high success rate to a commitment to personalized, patient-centered care. First, staff take time to get accurate data, then work with the patient to determine what they want to achieve. Afterward, they provide excellent follow up care.

"We make sure patients aren't rushed through the process," he said. "We let the patient be actively involved and direct how things go. Our goal is to provide the professional component to help them get there. We really focus on that."

Metro Hearing, established in 1980, also partners with a variety of insurance plans. " We've been around a long time and have systems in place that really work," he said. "A lot of providers don't have that ability."                                                                                                      

Trimble acknowledges the profession can be challenging at times. "We have to first be able to communicate well and help people learn how to express what they're experiencing," he said. "It's also a very emotional process. Patients have to accept something's wrong, then feel comfortable with hearing aids. We have to help them recognize their hearing loss and do something about it. Untreated hearing loss puts yourself at risk for losing speech processing, which means ultimately, if you wait too long, we won't be able to help you as well."

Metro Hearing creates hearing awareness in the community by presenting seminars, visiting senior citizen centers and retirement communities and participating in health fairs on a regular basis. They also work with area medical offices, encouraging physicians to conduct screenings so hearing loss can be identified earlier.                                                                       

"I like when we make a difference for people and their quality of life improves," Trimble said. "With hearing loss, people miss out on family activities, become isolated, or have to retire. In many cases, we can reduce the impact of those things."

To contact this clinic, read reviews or for more information regarding locations, hours of operations or methods of payment, please visit the Healthy Hearing professional section: Metro Hearing - Sun City West, Metro Hearing - Sun City, Metro Hearing - Phoenix, Metro Hearing - Goodyear, Metro Hearing - Glendale.

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