Dr. Baker is a native of Springfield and has been with Mercy Clinic Audiology since 1987. She has 30 years of experience in diagnostic and hearing aid dispensing for pediatrics and adults. She specializes in Bone Anchored Hearing Appliances. She obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from Memphis State. In addition to the main office in Springfield, Dr. Baker has an Outreach Clinic in Branson.
Dr. Jaycox joined Mercy Clinic Audiology in 2006 having worked as a hospital based Audiologist primarily serving pediatric patients since 1996. At Mercy, Dr. Jaycox specializes pediatric and adult patients with severe to profound hearing loss who are candidates for a cochlear implant. She obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from Missouri State University.
Dr. Norval has been serving the needs of the hearing impaired of southwest Missouri for the past 30 years in Springfield, Joplin and Lebanon. Dr. Norval obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from the University of Nebraska - Lincoln. Her specialties include diagnostic services, tinnitus assessment/intervention, and hearing aid dispensing for pediatric and adult patients. In addition to the main office in Springfield, Dr. Norval has an Outreach Clinic in Lebanon.
Dr. Box came to Mercy Clinic Audiology in 2013 after teaching and supervising students at Missouri State University for 14 years. Prior to his academia experience, Dr. Box worked with another ENT practice for a total of 20 years of experience. Dr. Box obtained his Doctorate from the University of Florida and his Master’s degree from University of Central Missouri. He specializes in dispensing of hearing aids to adults and performs specialized tests for balance disorders.
Dr. Lanois returned to Mercy Clinic Audiology in 2012 after teaching and supervising students at Missouri State University for 6 years. In total, Dr. Lanois has served the needs of the hearing impaired for the past 12 years. She obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from Missouri State University. Her specialties include pediatric and adult cochlear implants and performing specialized tests for balance disorders.
Read 18 verified patient reviews for Mercy Clinic - Audiology! Their average review score is 4.56 () from 18 reviews.
“The office staff is friendly. Dr. Norval was patient as I asked myriad questions, explaining as she went along. She took extra time to show me the results of my tests. I will recommend this particular doctor at this Mercy Clinic. ”
“She was very courteous.”
“I made the appointment over three months ago for my mother. We supposed to have her hearing tested and have her hearing aids adjusted. My mother already had hearing aids from somewhere else. It was really a terrible experience all the way around. First of all, whenever I made the appointment I told the girl I just needed someone to check her hearing aids and make sure that they didn't need to be adjusted. So I specifically said that she had Starkey hearing aids when I made the appointment. So we get to the appointment yesterday after it being postponed once, which is not a problem, except the fact that after 3 months we had the appointment and they told us that they don't service Starkey hearing aids. So it was a frustrating experience.”
“I like being able to hear! Hearing things haven't heard in years. Dr. Lanois very patient in testing me, then finding the right aid for me. Taught me about my aids then made me comfortable with them. Also she and tech "Brian" let me know they will always be available there if I need help. Very good experience start to finish. I love my hearing aids. ”
“The nurse was really caring and the doctor was really understanding and really was looking at things really well, explaining themselves, what was going on, what was gonna be happening, just keeping me really informed.”
About this clinic
At Mercy Clinic Audiology, our focus is to provide total hearing health which is possible with a team approach including Ear, Nose, and Throat physicians. Together we provide medical/surgical options as well as hearing instruments to maximize your hearing ability. We offer a wide range of hearing instruments of state of the art technology including cochlear implants and bone anchored hearing appliances. We are also concerned about protecting your hearing therefore we offer disposable or custom ear plugs for those who experience occupational or recreational noise exposure. Our team also includes technicians and staff who can clean and perform minor repairs to your hearing aids.
Call us today to schedule an appointment at a location nearest you.
Surgery Center Building
1229 East Seminole Suite 530
Springfield, MO 65804
120 Hospital Drive Suite 250
Lebanon, MO 65536
915 State Highway 248 Suite A
Branson, MO 65616
Mercy Clinic – Audiology offers total hearing health including:
- comprehensive hearing tests for all ages
- collaboration with ENT doctors
- hearing aid sales offering all the major brands
- hearing aid evaluation, dispensing, fitting and programming
- hearing aid services, cleaning and minor repairs
- cochlear implants
- infant hearing screenings
- custom products
- specialized testing for hearing, balance and tinnitus
Call this clinic today!
Or request an appointment online
|Monday||8:00 am - 5:00 pm
|Tuesday||8:00 am - 5:00 pm
|Wednesday||8:00 am - 5:00 pm
|Thursday||8:00 am - 5:00 pm
|Friday||8:00 am - 5:00 pm
Accepted forms of payment
- Financing available for those who qualify
- Insurance accepted, please call for details