Staff
Janell Reid,
AuD, CCC-A, FAAA
Audiologist
Janell Reid, Doctor of Audiology, founder of Tustin Hearing Center, has been helping patients with hearing loss for over 35 years. With experience in both educational and clinical settings, she brings a depth of experience that is appreciated by her patients. Dr. Reid founded Tustin Hearing Center in 1989 to provide an atmosphere where patients know their hearing is the number one concern. With a passion for patient care, she mentors her staff to excel in all aspects of hearing care.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 101 verified patient reviews for Tustin Hearing Center Inc! Their average review score is 4.96 () from 101 reviews.
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“Very welcoming. ”
08/07/2018 Review received via mail
“Dan has been helpful. ”
08/07/2018 Review received via mail
“Have been trusting my hearing and aids to Janell Reid since 1990, couldn't ask for better care. ”
08/07/2018 Review received via mail
“The experience with Dr. Janelle Reid was wonderful - all questions answered and I didn't get a feeling of being rushed - and I'm very happy with my new hearing aids! ”
08/03/2018 Review received via mail
“Very helpful. Every one was very friendly. ”
08/03/2018 Review received via mail
“My experience was very professional. The whole office workers were very nice to me. I can not say enough about Dr. Janell. These 2 visits have been excellent. Janell was excellent and very helpful and explained everything to me where I could understand, AND MY HEARING; GREAT. ”
07/25/2018 Review received via mail
“Staff courteous, friendly and efficient. ”
07/25/2018 Review received via mail
“Everyone is so nice, friendly and efficient! ”
07/18/2018 Review received via mail
“Had poor hearing - have great hearing now. ”
07/11/2018 Review received via mail
“I have been a hearing aid user for 40 years. I can say that the service level at Tustin Hearing Center is top notch. Hearing is important and they deliver caring and professional care. ”
07/11/2018 Review received via mail
“I'm a new patient, ton of questions about hearing and new hearing aids. 4 trips here, each time, very helpful and courteous, answered every question fully. Worth the 70 mile trip. ”
07/09/2018 Review received via mail
“I have only had the best care from each one of the audiologists here at the office. The staff are all friendly people to work with and very informative. I would recommend Tustin Hearing Center to my friends and family. ”
07/09/2018 Review received via mail
“Best experience with all the help. ”
07/09/2018 Review received via mail
“Always wonderful! ”
07/06/2018 Review received via mail
“Dr. Hinduja is so patient with small children. She has tested my son's hearing 3 times (11 months and 14 months) and went out of her way to complete all his testing. We've had a great experience here! ”
07/06/2018 Review received via mail
“I have been wearing hearing aids for approximately 20 years. I changed to Tustin Hearing to be closer to home. At 81, this matters. The experience has been very pleasant. No problem getting an appointment, great service even in non-appointment times. Great group (family). ”
04/25/2018 Review received via mail
“Always have received great service!!”
04/24/2018 Review received via mail
“Cynthia Townsley is terrific! Cynthia explained so many things and answered our questions. What a pro! ”
04/23/2018 Review received via mail
“With a diagnosis of Meniere's Disease and the resulting hearing loss, I needed expert hearing device advice and ongoing care. I wouldn't go anywhere else! Always professional, always helpful immediately! ”
04/23/2018 Review received via mail
“Always cheerful staff and very attentive to my needs. When my aid stops working during an interview, they always get me in the same day! ”
04/19/2018 Review received via mail
“Dr. Sneha Hinduja has been very patient helping to find right solution/customized any need of hearing better. Because of that, after a year and 1/2, I return to Tustin Hearing Center and made find solution. ”
04/19/2018 Review received via mail
“All my thanks to Dr. Reid, Kasra and office staff. Thank you. ”
04/19/2018 Review received via mail
“Always courteous. Appointments kept without long wait time, always. ”
04/19/2018 Review received via mail
“Friendly, very welcoming. Explains everything complete. ”
04/19/2018 Review received via mail
“From the front door to doctors office, all personnel are very nice and helpful. I recommend persons who need hearing exam come here to experience the good services. ”
04/18/2018 Review received via mail
“I was treated with respect and I felt very comfortable. ”
04/18/2018 Review received via mail
“A very pleasant experience!”
04/18/2018 Review received via mail
“I have always been treated with respect and courtesy. Any problem is met with understanding and helpfulness. They have repaired my aids free of charge, etc. Always go the extra mile to please. ”
04/18/2018 Review received via mail
“Always a pleasure and everyone is kind always. ”
02/20/2018 Review received via mail
“I have been treated with Dr. Finnegan for the past 6 years; this is excellent hearing with intra-canal aids. Recommend as the best center, thanks for your help. ”
02/20/2018 Review received via mail
“Great service each time I visit. ”
02/16/2018 Review received via mail
“Excellent staff!! ”
02/16/2018 Review received via mail
“I have always had a rewarding and helpful experience, especially with the aid of Janell Reid. ”
02/15/2018 Review received via mail
“Have been very pleased with the service. Was highly recommended to me and I have not been disappointed. Would recommend to others. ”
02/15/2018 Review received via mail
“Very happy with my new ear. Our doctor is very nice (Dr. Kasra Abolhosseini).”
02/15/2018 Review received via mail
“My experience was outstanding. I am so impressed with the service. ”
02/15/2018 Review received via mail
“Excellent, always professional and helpful. ”
02/15/2018 Review received via mail
“Tustin Hearing Center has basically given back my social life. Before I couldn't participate in meetings and conversations as I couldn't hear half of what was being said. I no longer continually have to ask people to repeat themselves. What a difference. ”
02/15/2018 Review received via mail
“Fabulous experience. Staff very professional and caring. ”
02/15/2018 Review received via mail
“Very happy with care here. I have referred several friends to this center, which proves my stamp of approval. ”
02/15/2018 Review received via mail
“Excellent, as always!”
02/15/2018 Review received via mail
“Thank you to all the staff at Tustin Hearing Center for providing an awesome experience. When I stopped by earlier this week to have my hearing aids cleaned I was greeted by Christina with a big smile and welcome. As we know first impressions will set the stage for the balance of our visit. I did not have an appointment and she checked and said they could clean my hearing aids right now and would take about 20 minutes. I was greeted and taken back for the cleaning. Again friendly service and made comfortable during the cleaning process. It is important to note that I did not acquire my hearing aids from Tustin Hearing Center. I received my hearing aids from the VA and knew I could not just walk in for a cleaning without making an appointment at the VA. I also made an appointment for today to have my hearing tested. When I arrived within a few minutes Linda came out and greeted me with a big smile and said let’s get started. I was finished within 35 minutes with test results in hand and a full explanation of the results. Thank you for a great experience and dealing with associates who love what they do and it shows in the way you are treated. Keep up the great work and I am sure your business will continue to grow. I will share my story with others so they can experience a Spirit of Excellence at Tustin Hearing Center. Bill Vietnam Army Veteran ”
02/09/2018 Review submitted online
“I love the office staff and their caring ways. Actually, every person you come in contact with makes it a pleasant experience to be here. Their professionalism is, bar none, the best I have ever encountered. ”
02/08/2018 Review received via mail
“Friendly, cheerful, helpful. Nice offices too. ”
02/08/2018 Review received via mail
“Very patient and understanding. Called manufacturer of aid to check the validity of warranty and will call when aid returned.”
02/08/2018 Review received via mail
“Janell was my audiologist for several years until I lost my hearing. When I go back to my hearing aid I will definitely come back to see Janell for my hearing aid.”
02/06/2018 Review submitted online
“I was diagnosed at the age of 2 1/2 with severe hearing loss, so I have seen a lot of audiologists throughout my life. However, I have been a patient of Tustin Hearing Center since 1998, and I refer everyone I know to them because of the level of personalized care and industry expertise they have. I know so many people who say hearing aids do not work for them, and the issue is that the hearing aids are not programmed or fitted properly. Dr. Janell Reid and her team understand this, and work closely and differently with each patient to achieve the very best, and most comfortable results. If you are looking to purchase or try hearing aids, then Tustin Hearing Center is the place to go. I would drive more than 100 miles at times (depending on where I was living) to go to them. ”
02/06/2018 Review submitted online
“When I visited first time in Tustin, I saw Janell. She is very nice and professional. I really miss hearing aids. Finally, I came back! Met Linda, and Linda is nice and professional too! This place is the best I have seen. I told everyone to come to Tustin Hearing Center for deaf/HOH or senior citizens. ”
02/02/2018 Review received via mail
“From the moment you arrive, the staff is so friendly and personable, it's a feeling that you have been here hundreds of times. Dr. Finnegan spends time, never rushed, answering every question and offers great "marriage advice." :)”
01/31/2018 Review received via mail
“Seldom have I been treated so well in a business environment. Every person on the staff was exemplary in their role; reception, finance and technical support are second to none. Dr. Finnegan is very thorough and professional. ”
01/31/2018 Review received via mail
“I had my ears checked for "aids" while still hearing ok, at age 88, so any loss was seldom noticed. Tustin Hearing walked me through beginning stages and it was great excitement. I'm so glad I found this place. ”
01/31/2018 Review received via mail
“At the hearing center's suggestion, I went to their tinnitus presentation at the library last year after having my hearing tested. The presentation was excellent and has helped me to understand coping with the ringing! The best advice was not let the ringing become central to my life or let it get the better of me! Hopefully it won't get worse because I can handle this at this level! ”
01/24/2018 Review submitted online
“Both my wife and I have been with Tustin Hearing Center since 1995. A great staff and Janell is the best. Thank you.”
01/24/2018 Review received via mail
“Everyone at Tustin Hearing Center is friendly and helpful. I have had the most positive experience here. ”
01/24/2018 Review received via mail
“Welcoming reception, gracious and welcoming staff. ”
01/24/2018 Review received via mail
“Clean office and friendly staff. ”
01/24/2018 Review received via mail
“WOW! Great service with outstanding staff and thoroughly knowledgeable technicians. State-of-the-art computerized instruments. I will look forward to seeing them very soon. ”
01/23/2018 Review received via mail
“Wonderful people from receptionist to doctors! Friendly, warm and extremely thorough and competent. ”
01/23/2018 Review received via mail
“I came to Tustin Hearing with no idea if I even needed hearing aids. With Dr. Goren's help, I was tested and now have much better hearing and enjoy life more. ”
01/23/2018 Review received via mail
“Always good to be taken care of by Dr. Reid. ”
01/18/2018 Review received via mail
“My experience was timely and excellent. Very informative. I learned some new things. ”
01/18/2018 Review received via mail
“My wife was literally in tears when she could hear the A/C unit at Tustin Hearing Center after receiving hearing aids. Follow-up over the last two years has been professional and receptionist Jenny has been very warm and welcoming. ”
01/18/2018 Review received via mail
“Don Finnegan is excellent and very patient. ”
11/09/2017 Review received via mail
“Dan has been very professional in working with me and my hearing problem. ”
11/09/2017 Review received via mail
“Recommended by friends. Friendly, efficient and better than expected in every way. Very professional!”
11/09/2017 Review received via mail
“Janell and her wonderful staff get it. As the spouse of someone with hearing loss, I felt somewhat isolated until Tustin Hearing entered the picture. Janell in her gentle way explained how hearing aids can enhance communication and social life. It's true. (Once upon a time, after a stressfull afternoon, I said to my husband, "I need a kiss," to which he replied, "Why would I kick you?" Tustin Hearing became a part of our life after that! ”
10/19/2017 Review submitted online
“No one is better! You always make yourselves available for my needs. Thank you. ”
10/19/2017 Review received via mail
“It has been life changing! Choosing the Lyric aid was definitely the right choice for me. Avoiding the worry, annoyance and maintenance of a "regular" aid was a high priority. Dr. Finnigan is amazing. ”
10/19/2017 Review received via mail
“I have been coming here for years and 2 hearing aids. Recommended to several people and all of them love this facility. ”
10/19/2017 Review received via mail
“Very helpful in understanding Ken's hearing loss and what we can do about it. Everyone in the office is very friendly and makes visit pleasant. Good all around experience. ”
10/19/2017 Review received via mail
“Dr. Reid and the entire staff are very attentive, pleasant and well trained. There is much they can do and are doing, to improve my hearing; more than I ever knew could be done. Thanks. ”
10/19/2017 Review received via mail
“I never liked going to my hearing check-up until I came here. You all are super. ”
10/16/2017 Review received via mail
“My experience with the Tustin Hearing Center has always been enjoyable. ”
10/16/2017 Review received via mail
“My experience with the Tustin Hearing Center has always been a very enjoyable one. ”
10/16/2017 Review received via mail
“Dr. Dan did an outstanding job in explaining and testing. What impressed me the most was the way he gradually brought us to the top level of our hearing needs. (He also worked with my wife). He is terrific!”
10/13/2017 Review received via mail
“Dr. Lynda picked perfect aids. My hearing has improved dramatically!”
10/13/2017 Review received via mail
“Everybody at this hearing center is very friendly. Everybody deserves all the stars and the moon. Thank you. ”
10/13/2017 Review received via mail
“Very nice people, loves happy people. ”
10/13/2017 Review received via mail
“I have been coming to Tustin Hearing Center for years. The staff are very friendly, helpful and greet you with a smile and a hello. The audiologist strive to make your experience the best possible.”
10/13/2017 Review received via mail
“Linda, the doctor is good!”
10/13/2017 Review received via mail
“I have been extremely impressed by the proactive approach that the personnel Tustin Hearing Center take to find the best solution to improve my hearing. It is far above anything I have experienced at other hearing centers. ”
10/13/2017 Review received via mail
“Good doctors, efficient and explains everything completely. ”
10/13/2017 Review received via mail
“Very helpful in all respects!”
10/13/2017 Review received via mail
“The staff is very knowledgeable and have a great bedside manner. I travel more than 50 miles so to me they meet all my expectations. The receptionist is outstanding. Give them a try, you won't regret it.”
10/04/2017 Review submitted online
“They are very knowledgeable and friendly at Tustin Hearing Center. ”
08/03/2017 Review received via mail
“A very friendly and supportive staff. ”
08/03/2017 Review received via mail
“I liked the wonderful service by the staff. ”
08/03/2017 Review received via mail
“I have been a patient of Janelll's for years and cannot say enough about per personal interest in my needs. I have purchased two hearing aids from her, as well as my husbands hearing aid. We cannot say enough good things about Tustin Hearing Center's service and working with you to enable you to have the best hearing aid for your needs. and budget. ”
07/24/2017 Review submitted online
“Dr. Dan Finnegan is fantastic! He worked with my wife and me and brought us to our proper level in a relatively short time. I hate to take my aids out before bed time and I am quick to activate them each morning. I could not be more pleased.”
07/13/2017 Review submitted online
“She was knowledgeable, and eager to help. ”
02/24/2015 Review verified by phone
“We had a normal conversation and i felt comfortable about getting hearing aids.”
08/29/2014 Review verified by phone
“They're very professional, very kind.”
08/20/2014 Review verified by phone
“ Very knowledgeable.”
09/21/2013 Review verified by phone
“The Doctor knew what she was doing.”
03/30/2013 Review verified by phone
“Dr. Duran is very professional”
03/06/2013 Review verified by phone
“I like the individual attention. The doctor tries to accommodate you to the fullest and always makes time to see you when you have a problem. I like the option for anytime walk-ins on Thursday. The office staff also is very helpful and aims to please.”
07/18/2012 Review received via mail
“I like the front office staff the best! The individuals go out of their way to ensure that everyone is comfortable and calm. On a scale of 1 to 10 I rate this office a 10. Check it out!”
07/18/2012 Review received via mail
“Janell Reid is a miracle worker!”
07/09/2012 Review received via mail
“Very nice people. They are eager to help. It's nice when people here are available when I need them the most.”
07/09/2012 Review received via mail
“the hearing professional was very nice and courteous.”
06/20/2012 Review verified by phone
“I was apprehensive to have my hearing checked, but they made the process very easy. The providers were very thorough and I know now where I need help and the options to help me hear better. 5 out of 5 stars!”
02/02/2012 Review submitted online
Clinic details
Tustin Hearing Center is an Audiology practice serving people in Orange County, California for over 30 years. Helping people hear their best and reconnect with loved ones is our passion! We offer a full range of diagnostic and preventative hearing healthcare services, including hearing tests, hearing aids, tinnitus treatment, balance evaluations, and hearing aid maintenance and servicing. Our distinguished Doctors of Audiology are dedicated to keeping up-to-date with the latest medical and technological advancements and committed to offering the most current and effective options from the top manufacturers in the hearing aid industry. If you or a family member is experiencing hearing problems, let our experienced staff help you. We take pride in offering superior service and look forward to working with you toward better communication.
Hearing care services
Tustin Hearing Center offers:
- hearing tests
- hearing evaluations
- hearing aids
- hearing aid adjustments
- tinnitus treatment and sound therapy
- in-house repairs
- custom ear molds, hearing protection, and swim plugs
Hours of operation
Sunday | Closed |
Monday | 8 am - 5 pm |
Tuesday | 9 am - 5 pm |
Wednesday | 8 am - 5 pm |
Thursday | 8 am - 5 pm |
Friday | 8 am - 3 pm |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details