Bright Minds Hearing Center - Salem

“Jennifer and Scott have been the most supportive people I could imagine. My hearing situation is complicated and they went overboard making things right for me. I tell everyone I know, who needs hearing aids about these two knowledgeable, caring, professionals and Bright Minds, Salem”

“Incredible professionalism and customer service. I was treated respectfully and with genuine kindness. ”

“We do really appreciate the excellent service that Bright Minds have provided to us! Having each purchased hearing aids from Advanced Hearing, we were very disappointed that Advanced was no longer available to service the devices that they sold. Resound was only willing to cover warranty issues for the remainder of our initial three years, leaving the remainder of our investment out of pocket. However, thanks to Jennifer and Scott, we have Bright Minds to turn to for all those "minor" issues such as faulty chargers, replacement microphones, and those many smaller adjustments to help us hear better. Hubby has had more than his share of problems with his Resound aides. Jennifer has been very patient, and takes time to help correct his problems. She is truly an advocate for her patients! And, we do appreciate the "no cost" services that Bright Minds provides to cover for purchases made from Advanced Hearing.”