This provider participates in the following insurance and discount plans: OCCM, MCAS, AARP-HearUSA, Advanced Hearing Providers, Prime Health, AMAC, Hearing Care Solutions, Homelink, Harmony Hearing, Federal Employee Program and TruHearing.
Read 8 verified patient reviews for Mass Audiology - Waltham! Their average review score is 3.88 () from 8 reviews.
“I originally purchased my hearing aids about 7 years ago. They are well suited to my needs but the battery compartment door latch stopped working rendering them useless. My local audiologist had since retired, so the manufacturer recommended I try Mass Audiology in Waltham. Despite being about 75 miles away I decided I needed to give them a try. Both Alex and Tamar were as polite and helpful as could be. Tamar was able to make the repairs herself. In a short amount of time they were fully operational again. There was no pressure to buy new if it wasn't right for me. The repairs were cheerfully done at no charge. I even came away with a stash of new batteries at no charge. I could not imagine better service or outcome. It was definitely worth the trip!”
“Professional, kind, knowledgable, and extremely helpful.”
“Several months ago, when I needed some new batteries, I called the Waltham office as usual and left a message about needing batteries. No one returned my first, second and third calls, and kept getting a recorded message done by the then audiologist, Ken Pruyn. Finally I went to the office to see what the problem might be. The woman behind the front desk clearly wasn't interested in speaking to me -- she was engrossed in some sort of conference call. Eventually Ms. Katz came out of her office and asked if she could help me. I told her about my attempts to call. I demonstrated what happened when I called, i.e., I just get Ken Pruyn's recorded message. Ms. Katz said that there must be something wrong with their phone, since Mr. Pruyn was no longer there. I expressed my surprise that her receptionist seemed unwilling to talk to me since she was engaged in a conference call. Ms. Katz gave me the batteries and I left. Fast forward to Monday, Sept. 25, and I again called to request batteries, but had to leave a message -- this time it was no longer Mr. Pruyn's voice on the recording. Later, someone did call back, but I was out and had to call them back. When I did, I was told that the person I spoke to was in the Dedham office, but promised she would send me batteries. A week later, they still hadn't arrived, so I called the Waltham office again. This time someone in Brookline(!) answered. I related this whole saga to her and she said she would send me batteries. I'll see.... It occurs to me that this is not a great way to run a company!”
“The doctor was very professional, knowledgeable, friendly, and easy to talk to. It was a good experience. ”
“For River St. location. Want to charge you $[amount] for hearing aid which you can get at Costco for $[amount]. Man was very rude to me and my wife.”
About this clinic
Mass Audiology has been a locally-owned hearing care provider since 1967. The late Barry Fellman started our company over 46 years ago. Back in those days, Michael Fellman, Barry's son, used to go with his father to carry his medical bag and visit patients. Michael loved helping people hear better so much that when he grew up, he earned both his Masters degree and his Doctorate in Audiology.
Dr. Michael Fellman has worked hard to expand Mass Audiology to cover a good part of Massachusetts and has added offices in Maine, New Hampshire and Rhode Island. Today, Michael still runs the business with the same ideals his father had – improving people’s lives through quality hearing care provided with integrity.
Mass Audiology offers you complete peace of mind by selecting the best hearing care practitioners who really listen to your hearing concerns and who have the knowledge, experience and credentials to help you hear better. We also offer peace of mind by protecting your hearing aid investment with a full range of comprehensive product guarantees. We understand that affordable hearing care can be hard to find so we offer peace of mind with lower-cost options for hearing aids.
Don’t let your hearing loss control your life anymore. At Mass Audiology, a solution to your hearing loss could be just one appointment away. Call us today so we can help you.
Mass Audiology of Waltham proudly offers top-notch hearing care services delivered by caring, licensed and skilled hearing professionals, including:
- Free hearing screenings
- Complete hearing tests
- Hearing aid evaluations
- Hearing aids – High quality digital hearing instruments from the best manufacturers
- Computerized hearing aid fittings to ensure that you’re hearing as well as possible
- Hearing aid accessories
- Assistive Listening Devices (ALDs) people who are hearing impaired
- Hearing aid service including cleaning, checks, maintenance and repairs
- Hearing aid batteries
- Custom earmolds for hearing aids
Call this clinic today!
Or request an appointment online
|Monday||9:00 am - 4:30 pm |
|Tuesday||9:00 am - 4:30 pm |
|Wednesday||9:00 am - 4:30 pm |
|Thursday||9:00 am - 4:30 pm |
|Friday||9:00 am - 4:30 pm |
Accepted forms of payment
- Insurance accepted, please call for details