Oviatt Hearing & Balance - Syracuse

"We listen"
1001 James St Syracuse, NY 13203
Your Hearing Network

Clinic staff


Ryan Potter


Originally from Western New York, licensed Doctor of Audiology Ryan Potter moved to Syracuse from Baltimore, MD, where he worked in a variety of clinical settings. Ryan's clinical training includes the University of Maryland Medical Center where he performed general audiology services, as well as cochlear implant services. He also completed clinical training at the Kennedy Krieger Institute, an internationally recognized facility for children and adolescents, where he performed diagnostic testing and hearing aid dispensing.

Ryan earned his Au.D. of Audiology from Towson University, Towson, Maryland, and his B.S. in Speech and Hearing from Elmira College. He enjoys performing audiological evaluations of infants, along with hearing aid dispensing. Ryan also loves working with the geriatric population and seeing the improvement in their quality of life after they begin using their new hearing aids.

Currently living in DeWitt, Ryan spends his down-time listening to music, reading, cooking and spending time with friends and family.

This provider is licensed in New York (#002224-1, #14000027545).
This provider participates in the following insurance and discount plans: UAW, VA Choice, AARP-HearUSA, Federal Employee Program, NEI, Prime Health, Hearing Care Solutions, AFE USA, Harmony Hearing, MCAS, AMAC, TruHearing, Advanced Hearing Providers, OCCM and Homelink.

Jodi Bova


Licensed Doctor of Audiology Jodi Bova is a graduate of State Univeristy of New York at Buffalo, where she earned her Masters and Doctorate degree in audiology. She earned her B.S. from SUNY Geneseo in Communicative Disorders and Sciences. Her clinical experience includes diagnostic audiometric testing, vestibular function assessment, and fitting digital and conventional hearing aids.  In addition to her work as a clinical audiologist, Jodi provides services to children of all ages and their families at home and in the schools as an educational audiologist.  She has considerable experience testing adults with developmental disabilities and enjoys providing services to populations that are considered difficult to test. 

Outside of the office, Jodi enjoys reading, cooking and being with family.  She is a trained dancer and choreographs productions for schools and local community theater companies.

This provider is licensed in New York (#002276, #14000031410).
This provider participates in the following insurance and discount plans: Hearing Care Solutions, MCAS, AFE USA, VA Choice, NEI, TruHearing, Homelink, UAW, OCCM, Harmony Hearing, AARP-HearUSA, Advanced Hearing Providers, Federal Employee Program, AMAC and Prime Health.

Kaleigh Richardson


Licensed Doctor of Audiology Kaleigh Richardson earned her Bachelor of Arts in Communication Disorders and Sciences from the State University of New York at Buffalo and her clinical doctorate in Audiology from Syracuse University.

Kaleigh supplemented her studies at Syracuse University with practical experiences at a variety of clinical placements in Central New York. Kaleigh’s clinical experience includes pediatric through adult comprehensive audiometry, central auditory processing disorders, vestibular evaluations, tinnitus retraining therapy and fitting digital hearing aids. While at school, Kaleigh served as Vice President of the Student Academy of Audiology, where she organized and volunteered at charitable events, free hearing screenings, and other community outreach activities. Kaleigh also received the Louis DiCarlo scholarship, which was awarded for showing compassion, enthusiasm and respect in a clinical setting. Kaleigh has always aspired to practice as an audiologist, as she knows first-hand how hearing loss can affect a person'’s quality of life.

Debra Sandbrook


Debra Sandbrook is a licensed Hearing Instrument Specialist. She is knowledgeable in the latest hearing aid technology and experienced helping people achieve healthy hearing. 

This provider has NPI #1275579914 and is licensed in New York (#14000012270).
This provider participates in the following insurance and discount plans: AMAC, Hearing Care Solutions, Harmony Hearing, Prime Health, TruHearing, OCCM, Homelink, Federal Employee Program, Advanced Hearing Providers, MCAS and AARP-HearUSA.

Kaleigh Andino


Kaleigh Andino is a licensed audiologist providing audiology services to our patients.  She is a professional in her field and can help identify, diagnose and treat your hearing needs with the latest technology in hearing aids and devices.

This provider has NPI #1932574217 and is licensed in New York (#002528-1, #14000043307).
This provider participates in the following insurance and discount plans: Homelink, VA Choice, OCCM, UAW, Harmony Hearing, Advanced Hearing Providers, Federal Employee Program, TruHearing, MCAS, Prime Health, NEI, AARP-HearUSA and AMAC.

Sean Fuster


Sean Fuster is a licensed audiologist knowledgeable in the latest technology and able to help his patients achieve their hearing healthcare goals. 

This provider is licensed in New York (#002748, #14000053556).
This provider participates in the following insurance and discount plans: NEI, MCAS, Harmony Hearing, Homelink, TruHearing, Advanced Hearing Providers, Federal Employee Program, CAP Connection, Hearing Care Solutions, AFE USA, UAW, OCCM, AMAC, Prime Health, AARP-HearUSA and Perkspot.

Kelly Hurd


Kelly Hurd is a licensed audiologist who earned a degree in audiology and is an experience audiologist in both hearing devices and the latest testing techniques. She is joined by a group of professionals who are dedicated to helping each patient achieve their hearing goals. 

This provider is licensed in New York (#001720-1, #14000031585).
This provider participates in the following insurance and discount plans: Advanced Hearing Providers, Federal Employee Program, Perkspot, AMAC, Harmony Hearing, BCBS of Michigan, NEI, TruHearing, UAW, Macomb County, Hearing Care Solutions, Charter Twp and Homelink.

Clinic reviews

Read 7 verified patient reviews for Oviatt Hearing & Balance - Syracuse! Their average review score is 3.71 () from 7 reviews.

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“I went to the Oswego office where I have been going the last 2 years to get batteries and a card of ear buds. I was given the batteries but told in no uncertain terms that I could only get the ear buds during their walk in hours. I was also told that I could not buy a card of ear buds there or anyplace else. Considering the cost of the hearing aids and the responses I was given I am certain to go elsewhere. ”

of Clay, NY   
02/04/2018    Review submitted online
1 out of 5 1.

“I went in to Oviatt offices to secure batteries and ear bud replacements. I got the batteries but was told I could only get the ear buds during specified "walk in" hours. There was no one in the waiting room and two persons in the office. I was required to make an appointment and make an extra trip, wasting my time. This poor customer service does not make me want to replace my hearing aids in the future with Oviatt.”

of Jamesville, NY   
10/17/2017    Review submitted online
1 out of 5 1.

“I was very nervous + vain about needing hearing aids. Kudos to Ryan Potter to get me through the initial stages of doubt + nerves. He has been very patient w/ me. End result happy w/ my experience. Thanks Ryan Potter.”

of Syracuse, NY   
02/15/2016    Review submitted online
5 out of 5 1.

“I thought she was honest, thorough, and professional. The only thing is, I didn't really think I needed a hearing aid that bad. My hearing is not that bad. I mostly went to please my wife. She showed me something that could improve it a little bit, and I didn't think it was worth the cost at this time.”

of Liverpool, NY   
10/21/2015    Review verified by phone
5 out of 5 1.

“She was professional and listened to my concern and very accommodating.”

of Marcellus, NY   
09/23/2015    Review verified by phone
5 out of 5 1.

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More information

About this clinic

Oviatt, formerly Feldman and Oviatt Audiology Services, has been the leader in Upstate New York for diagnostic hearing testing, vestibular evaluation, and hearing aids for over 25 years. Oviatt has professionally licensed audiologists specializing in evaluating and treating people with hearing loss. The staff at Oviatt work closely with physicians, conducting tests on patients to determine not only the amount of hearing loss, but possible causes.

We have four locations to choose from:

Manlius Location
240 West Seneca Street
Manlius, New York 13104

Syracuse Location
1001 James Street
Syracuse, New York 13203

Oswego Location
106 West Utica Street, Suite B
Oswego, New York 13126

Camillus Location
5320 West Genessee Street  Suite #300
Camillus, New York 13035

Clinic services

  • Hearing screenings
  • Complete hearing tests
  • Hearing aid evaluations
  • Hearing aids – A wide selection of top-quality digital hearing instruments from the best manufacturers
  • Computerized hearing aid fittings to ensure proper amplification
  • Hearing aid accessories
  • Assistive Listening Devices (ALDs) 
  • Hearing aid service including cleaning, checks, maintenance and repairs
  • Hearing aid batteries
  • Custom earmolds for hearing aids and earplugs for swimming and hearing protection

Call this clinic today!

(315) 329-6207

Or request an appointment online

Hours of operation

Monday8:30 am - 5:00 pm
by appointment
Tuesday8:30 am - 5:00 pm
by appointment
Wednesday8:30 am - 5:00 pm
by appointment
Thursday8:30 am - 5:00 pm
by appointment
Friday8:30 am - 5:00 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.