John H Payne Associates Inc - Indianapolis

"Better hearing through better care"
2020 W 86th St Ste 101 Indianapolis, IN 46260

Clinic staff


John Payne


As a second generation hearing care professional in the family business, John Payne began alongside his father and has been helping the hearing-impaired for more than 40 years. He is Board Certified in Hearing Instrument Sciences. This experience has enabled him to embrace both hearing instrument services and patients' personalities to provide the best solutions for each person's hearing loss. As Technical Director, John works with leading suppliers to assure that their instruments meet JPA standards of performance


Carl Payne


As a third-generation hearing professional, Carl Payne grew up in the practice and gained a wealth of practical experience by working alongside his father, John, and his Uncle Robert over the years. Carl recently earned his Bachelor of Science in Audiology and his Associates degree in Business Administration and Management from Ball State. His role as Assistant Administrative Director includes managing daily operations and assisting other staff members.

Clinic reviews

Read 6 verified patient reviews for John H Payne Associates Inc - Indianapolis! Their average review score is 4.83 () from 6 reviews.

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“On recommendation, I found John Payne (the founder) in about 1980, and I have continued to use Payne since - virtually all at Greenfield, with Judy for more than 25 years. Judy is wonderful - very caring and knowledgeable - she has gone well beyond what might be considered normal fitting and adjustments. On occasion, she has called the factory to confirm her thought of an off-the-norm adjustment to help my understanding. She arranged, at one point, for a pair of aids just over a year old to be traded by the factory for a recent release at just the added cost of the latest aids. More recently she has guided me to receive a cochlear implant, and continues to help get the most possible understanding by the other ear - that also qualifies for an implant. That is why I continue to drive 80 miles each way, for the past 15 years, to have Judy be my audiologist. ”

of Lagro, IN   
11/29/2015    Review submitted online
5 out of 5 1.

“He was knowledgeable, knew what he was talking about.”

of Indianapolis, IN   
04/30/2015    Review verified by phone
4 out of 5 1.

“John and his son are great! They help me every time I need it! Always available to help at a moments notice! I work with the public and when my aids go down, they are always there to help me get my hearing back! I recommend them to anyone!”

of Indianapolis, IN   
11/17/2014    Review submitted online
5 out of 5 1.

“My family has a genetic hearing loss that kicks in around the age of 25. Many of my extended family members go to John. He never pushes expensive products on you. In fact, the first time I went to him he helped me decide that I didn't need hearing aids yet. Superb service and I never think he charges enough.”

of Indianapolis, IN   
06/16/2014    Review submitted online
5 out of 5 1.

“I visited several Indy area hearing aid dispensaries using the local newspaper as a guide. Seems my hearing loss was "special" and the advertised aids in the paper could not help me. Visited with John and immediately felt comfortable with him. Straight facts and figures. Purchased 2 aids that I'm extremely happy with. Great follow up after. ”

of Indianapolis, IN   
07/24/2013    Review submitted online
5 out of 5 1.

More Reviews

More information

About this clinic

John Payne & Associates has been helping people hear better since it was established as a hearing aid practice in 1939 and has provided audiology and speech services since the early 1970's. It is family-owned and operated to give you the best in hearing care and services. The philosophy of John H. Payne & Associates is to put the emphasis on hearing, not on hearing aids.

We have two convenient locations to serve you better:

Indianapolis North
Across from St. Vincent's Hospital
2020 Medical Building, Suite 101
2020 W. 86th Street, Indianapolis, IN 46260
Hours: Monday-Friday 9am-5pm 
Late hours & Saturdays by appointment.
Handicapped Accessible

120 W. McKenzie Road, Suite C
Greenfield, IN 46140
Hours: Tuesday, Thursday Friday 9am-3pm
Late hours & Saturdays by appointment.
Handicapped Accessible

Clinic services

  • Hearing screenings
  • Complete hearing tests
  • Hearing aid evaluations
  • Hearing aids – A wide selection of top-quality digital hearing instruments from the best manufacturers
  • Computerized hearing aid fittings to ensure proper amplification
  • Hearing aid accessories
  • Hearing aid service including cleaning, checks, maintenance and repairs
  • Hearing aid batteries
  • Custom earmolds for hearing aids and earplugs for swimming and hearing protection

Call this clinic today!

(317) 644-6318

Or request an appointment online

Hours of operation

Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday Open by appt.
Evening and/or weekend hours available by appointment. Please call to schedule.

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.