California Hearing Center & Audiology Services

"Turn Life UP!"
88 N San Mateo Dr San Mateo, CA 94401
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A message from California Hearing Center & Audiology Services about COVID-19:

As we move into Stage 2 of shelter in place, we have created an office environment that is safe and secure for our patients and our team. We screen for Covid-19 symptoms, require masks & social distancing, and ensure all rooms are clean and disinfected. For your convenience, we will continue curbside service, mailing of batteries/supplies and remote care. Call us. We're here to help.

Clinic staff

Photo of Darcy Benson, AuD, FAAA from California Hearing Center & Audiology Services
Provider badge from Ida Institute This clinician has earned the Inspired by Ida label in person-centered care from the Ida Institute

Darcy Benson

Your Hearing Network
Your Hearing Network

Dr. Benson, audiologist and practice owner, believes that, “regaining the ability to hear can bring a person back into the world around them.” With over 30 years of experience, she has a dedication to the field of hearing care that stretches far beyond her practice. She brings this high level of expertise with her to her daily interactions with the patients she sees. Her focus is on providing evidenced-based practice in a patient-centered care environment.  She is passionate about her work and in improving the lives of her patients through better hearing.

Dr. Benson received her clinical doctorate in Audiology in 2006.  She is board certified by the American Board of Audiology and is licensed in the state of California.  Her work has been published in professional journals and audiology textbooks.  In 2018, she was awarded the Inspired-by-Ida label, a benchmark of quality of care, by the international non-profit organization.  

Dr. Benson is active in the field of audiology and is a consultant for companies carrying out research on new technology and fitting systems.  As a member of the advisory board member of the Ida Institute, she works with an international team with a mission to integrate person-centered care into hearing rehabilitation around the world. 

Photo of Lais Ama, BS, HIS from California Hearing Center & Audiology Services
Provider badge from Ida Institute This clinician has earned the Inspired by Ida label in person-centered care from the Ida Institute

Lais Ama


Lais Ama, hearing instrument specialist, brings to the practice 17 years of experience in providing hearing healthcare from her native country of Brazil. There she received a bachelor's degree in audiology and studied under a well-known otologist at the Pontifica Universidade Catholica.  She  worked at the University of Sao Paolo with another world-renowned otologist .  She also completed an internship at the University of Bordeaux, France, and there she was involved with clinical audiology services, hearing aids and vestibular rehabilitation.  After moving to the U.S. she worked for many years in Palo Alto at a large medical clinical providing hearing services to children and adults.



Photo of Geleeza Idolyantes, HIS from California Hearing Center & Audiology Services
Provider badge from Ida Institute This clinician has earned the Inspired by Ida label in person-centered care from the Ida Institute

Geleeza Idolyantes


Geleeza's smile and enthusiasm for helping her patients shines through in every interaction with them.  With a bachelor's degree in Communicative Disorders & Deaf studies, graduate studies in audiology and licensed as a hearing aid dispenser, she is dedicated to providing quality of life improvements through hearing health care. She believes that hearing and listening are key to communication and our ability to form and maintain meaningful relationships with our friends and family.

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 36 verified patient reviews for California Hearing Center & Audiology Services! Their average review score is 4.92 () from 36 reviews.

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“I have been a client for many years so you know I am happy. My visit yesterday was difficult for Ms. Ama and she was patient and caring. ”

of Burlingame, CA   
06/04/2020    Review submitted online
5 out of 5 1.

“Highly recommend California Hearing in San Mateo. Professional and courteous staff, very clean and comfortable facility. Samantha is so patient and takes the time to listen and answer all my questions. ”

of San Mateo, CA   
03/12/2020    Review submitted online
5 out of 5 1.

“My experience at California Hearing Center has been terrific! The entire staff is caring and helpful. Lais Ama is very patient and clear in explaining things, and has been insistent that I have an even better experience with my new hearing aids than I had expected. California Hearing Center is the best!”

of San Mateo, CA   
02/08/2020    Review submitted online
5 out of 5 1.

“Darcy has been helping me with hearing aids for the last 12 years and she is knowledgeable, and extremely caring. She makes sure you get the highest level of service and products plus she is always helpful if you have questions or any problems.”

of San Carlos, CA   
01/30/2020    Review submitted online
5 out of 5 1.

“I have been a patient at California Hearing Centers for three years. I have significant hearing loss and require aids in both ears. California Hearing Center staff has been professional, helpful, I'm skilled. Recently they have worked with me to minimize discomfort with earbuds. Patiently and without cost. Hearing aids are very costly. But in order to hear I must have them. So it's critical that I have skilled professionals to help me make the best use of the technology. California Hearing Center staff has done that.”

of San Francisco, CA   
01/09/2020    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

At the California Hearing Center, we understand the important role that hearing plays in your life. We want to make sure you are hearing at your best so that you don’t miss anything. Our experienced staff uses the latest technology available to provide a thorough hearing evaluation. Once we’ve determined your hearing profile, we will make the appropriate recommendations for improving your hearing. We offer the latest in hearing technology and will help you choose the solution that fits your lifestyle and budget. We consider it a privilege to help you improve your life through better hearing and strive to provide the best possible care.

Because we care about every patient, we are always seeking ways to improve ourselves to better serve you. California Hearing Center was recently the first audiology practice in the world to achieve the Inspired by Ida clinic label in person-centered care from the Ida Institute.

We offer two locations for your convenience: 

88 N. San Mateo Drive San Mateo, CA 94401

1008 Laurel Street San Carlos, CA 94070

Hearing care services

  • Hearing evaluation
  • Hearing aids
  • Fitting and programming
  • Auditory brain training
  • Service and repair
  • Custom hearing protection
  • Custom in-ear monitors & sleeves
  • Ear wax removal 
  • Tinnitus sound therapy

Hours of operation

Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 12:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.