Clinic staff
Darcy Benson
Dr. Darcy Benson, audiologist & practice owner, has a dedication to the field of hearing care that stretches far beyond her clinic. With over 30 years of experience, her focus is on providing patient-centered care and in improving her patients' lives through better hearing. In 2018, she was awarded the Inspired-by-Ida label, a benchmark of of quality of care, by the international non-profit organization, Ida Institute.
Prior to private practice, Dr. Benson was the director of audiology at the California Ear Institute at Stanford and carried out clinical research at ReSound Corporation, a hearing device start up manufacturer in Redwood City, CA. She received her clinical doctorate in Audiology in 2006.
Dr. Benson is active in the field of audiology and is a consultant for a variety of companies carrying out research on new technology and fitting systems. As a former member of the board of directors of the California Academy of Audiology, she helped advocate for the needs of the deaf and hard of hearing. Her work has been published in professional journals and audiology textbooks.
This provider participates in the following insurance and discount plans: BCBS of Michigan, Summit Township, Senior Provider Network, AMAC, Care and Save Discount Prg, Pruitt Medicare, Perkspot, Heavy and Highway, Jordan Furniture, NEI, Lake Medical Imaging, Macomb County, Plumber and Pipefitter 295, Homelink, VA Choice, Hearing Care Solutions, Harmony Hearing, UAW, PEHP, HealthPass, OCCM, AARP-HearUSA, Northwood, Paragon Home Resources, Advanced Hearing Providers, Federal Employee Program, LECOM, Sheetmetal 33 Classic Deluxe Benefit, Provider Network of America, Highmark Employee Discount , Metra, AAA, Charter Twp, Unified Hearing, MCAS, Steamfitters Local 449, Union Reporter, CAP and Plumber and Pipefitter 803.
Lais Ama
Lais Ama, hearing instrument specialist, brings to the practice 17 years of experience in providing hearing healthcare from her native country of Brazil. There she received a bachelor's degree in audiology and studied under a well-known otologist at the Pontifica Universidade Catholica. She worked at the University of Sao Paolo with another world-renowned otologist . She also completed an internship at the University of Bordeaux, France, and there she was involved with clinical audiology services, hearing aids and vestibular rehabilitation. After moving to the U.S. she worked for many years in Palo Alto at a large medical clinical providing hearing services to children and adults.
Geleeza Idolyantes
Geleeza's smile and enthusiasm for helping her patients shines through in every interaction with them. With a bachelor's degree in Communicative Disorders & Deaf studies, and licensed as a hearing aid dispenser, she is dedicated to providing quality of life improvements through hearing health care. She believes that hearing and listening are key to communication and our ability to form and maintain meaningful relationships with our friends and family.
Ramsay Poindexter
Senior staff audiologist, Dr. Ramsay Poindexter, has had an interest in hearing for many years. Growing up with a deaf grandmother inspired her to help people with hearing loss to get the most out of life. Before joining the staff at California Hearing Center, she worked at the University of California in San Francisco where she provided hearing and vestibular diagnostics, tinnitus evaluation & rehabilitation, as well as fitting hearing devices to pediatric and adult populations. Dr. Poindexter also has specialty training in intra-operative monitoring with a variety of surgical specialties. She currently serves on the board of the American Academy of Audiology.
This provider participates in the following insurance and discount plans: Federal Employee Program, Advanced Hearing Providers, Prime Health, MCAS, Hearing Care Solutions, AARP-HearUSA, NEI, Harmony Hearing, UAW, VA Choice, Homelink and OCCM.
Clinic reviews
Read 27 verified patient reviews for California Hearing Center & Audiology Services! Their average review score is 4.96 () from 27 reviews.
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“I found California Hearing Center when I moved to California in 2013. As a person with moderate hearing loss in both ears, I must have good hearing aids and a provider I can trust. The staff - both audiologists and technicians - at the Center are professional and thorough. I feel confident and safe. Any concerns or difficulties are treated with respect and care. Finally, the cost of services is significantly less than clinics in San Francisco where I live. The drive to San Mateo is well worth the time and effort. ”
“I switched from another provider. Very pleased that I did. Staff very professional, attentive, and patient with their patients (confirmed by me). Haven't heard a negative word about them.”
“I am extremely satisfied with my experience at CHC in San Carlos. I had had no help with my previous hearing aid place after many complaints that I was not hearing. My granddaughter who lives in Colorado researched and booked me an appointment with Darcy Benson. It was incredible service and fitting of my new hearing aids. I now hear so well, I probably hear more than I want to.”
“I have worn hearing aids for many years and have worked with four different hearing aid providers. California Hearing is definitely the best one I have used. Their service is comprehensive and professional, including providing me with temporary hearing aids while mine received warranty service. They keep me well informed on maintaining and protecting my devices which saves me money. They also keep me informed of software and hardware changes and new features in professional manner. I highly recommend California Hearing.”
“The clinic provides excellent service. The evaluation and treatment were thorough. My case required a little extra time which the staff generously allowed. Their recommendations for hearing aids were sensible and responsive to my particular needs. I am thankful for their good work.”
More information
Hours of operation
| Sunday | Closed |
| Monday | 9:00 am - 5:00 pm |
| Tuesday | 9:00 am - 5:00 pm |
| Wednesday | 9:00 am - 5:00 pm |
| Thursday | 9:00 am - 5:00 pm |
| Friday | 9:00 am - 4:00 pm |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details