California Hearing Center & Audiology Services

"Turn life UP!"
88 N San Mateo Dr San Mateo, CA 94401
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Your Hearing Network

Clinic staff

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Darcy Benson

AuD, FAAA

Dr. Darcy Benson, audiologist & practice owner, brings a dedication to the field of hearing care that stretches far beyond her clinic. With over 30 years of experience, her focus is in providing patient-centered care and in improving the lives of others through better hearing.  In 2018, she was awarded the Inspired-by-Ida label, a benchmark of of quality of care, by the international non-profit, Ida Institute.

Dr. Benson has a master's degree in communication disorders and a doctorate degree in audiology.  Prior to private practice, Dr. Benson was the director of audiology at the California Ear Institute at Stanford and carried out clinical research at ReSound Corporation, a hearing device start up and manufacturer in Redwood City, CA.

Dr. Benson is active in the field of audiology and a consultant for a variety of companies carrying out research on new technology and fitting systems.  As  a former member of the board of directors of the California Academy of Audiology, she helped advocate for the needs of the deaf and hard of hearing.  Her work has been published in professional journals and audiology textbooks.

This provider is licensed in California (#AU 693).
This provider participates in the following insurance and discount plans: AARP-HearUSA, CAP Connection, Federal Employee Program, Advanced Hearing Providers, Charter Twp, AFE USA, MCAS, BCBS of Michigan, AMAC, Prime Health, Perkspot, NEI, Macomb County, Homelink, VA Choice, Hearing Care Solutions, Harmony Hearing, UAW and OCCM.
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Lais Ama

BS, HIS

Lais Ama, hearing instrument specialist, brings to the practice 17 years of experience as an audiologist from her native country of Brazil. There she studied under a well-known otologist at the Pontifica Universidade Catholica and worked at the University of Sao Paolo with another world-reknowned otologist .  She also completed an internship at the University of Bordeaux, France, and was involved with clinical audiology services, hearing aids and vestibular rehabilitation.  After moving to the U.S. she worked for many years in Palo Alto at a large medical clinical providing hearing services to children and adults.

 

 

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Laura Street

AuD

Dr. Street is dedicated to providing quality of life improvements through evidence-based practice. She believes that hearing and listening are key to communication and our ability to form and maintain meaningful relationships with our friends and family – a belief that can be traced back to her father who developed hearing loss following his retirement from the military. In addition to audiology, Dr. Street has a background in applied linguistics and second language pedagogy. 

Dr. Street is also a visiting professor and clinical supervisor at the University of the Pacific in San Francisco.

This provider is licensed in California (#AU 2989).
This provider participates in the following insurance and discount plans: MCAS, AFE USA, Harmony Hearing, NEI, OCCM, Perkspot, UAW, AMAC, Prime Health, Homelink, Federal Employee Program, Advanced Hearing Providers and CAP Connection.
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Ramsay Poindexter

AuD, FAAA

Senior staff audiologist, Dr. Ramsay Poindexter, has had an interest in hearing for many years. Growing up with a deaf grandmother inspired her to help people with hearing loss to get the most out of life. Before joining the staff at California Hearing Center, she worked at the University of California in San Francisco where she provided hearing and vestibular diagnostics, tinnitus evaluation & rehabilitation, as well as fitting hearing devices to pediatric and adult populations. Dr. Poindexter also has specialty training in intra-operative monitoring with a variety of surgical specialties.  She currently serves on the board of the American Academy of Audiology.  For the past 10 years she has specialized as a dispensing and rehabilitative audiologist at the California Hearing Center.  

This provider has NPI #1306987003 and is licensed in California (#AU2355).
This provider participates in the following insurance and discount plans: Federal Employee Program, Advanced Hearing Providers, Prime Health, MCAS, Hearing Care Solutions, AARP-HearUSA, NEI, Harmony Hearing, UAW, VA Choice, Homelink and OCCM.

Clinic reviews

Read 17 verified patient reviews for California Hearing Center & Audiology Services! Their average review score is 4.94 () from 17 reviews.

Write a review

“Very satisfied with California Hearing and Lais Amas. Hearing devices work well and as claimed. Lais took the time to fit my preferences. Good explanations, follow up services, on time appointments. One repair needed was timely and covered by warranty. I purchased high end devices although lower price options were available. Reasonable prices for service parts, accessories and check ups.”

of Half Moon Bay, CA   
09/12/2018    Review submitted online
5 out of 5 1.

“I started going to California Hearing Center in 2010.The staff and Darcy are great. Darcy is knowledgeable,caring and helpful. She also listens to you and is patient. I would highly recommend them.”

of Redwood City, CA   
06/13/2018    Review submitted online
5 out of 5 1.

“I liked the service by the audiologist, Laura Street. Very knowledgeable, took time to explain everything. Showed concern to make sure I was satisfied with the fit and sound. ”

of South San Francisco, CA   
04/23/2018    Review received via mail
5 out of 5 1.

“They help you hear better, by listening to you, they take the time needed to get it right so you don’t have to keep going back. Everyone is every nice and pleasant, and I’m happy l found out about them. If you're not going to California Hearing Center you're not getting the right service, they have gone the extra mile and helped me with my hearing problems.”

of San Mateo, CA   
03/08/2018    Review submitted online
5 out of 5 1.

“If all businesses were run like California Hearing, everything would be all right. ”

of San Mateo, CA   
01/04/2018    Review received via mail
5 out of 5 1.

More Reviews

More information

About this clinic

At the California Hearing Center, we understand the vital part hearing plays in your life. We want to make sure you are hearing at your best so that you don’t miss anything. Our experienced staff uses the latest technology available to provide a thorough hearing evaluation. Once we’ve determined your hearing profile, we will make the appropriate recommendations for making sure you are hearing at your best. We offer the latest in hearing technology and will help you choose the solution that best fits your lifestyle and budget. We consider it a privilege to help you improve your life through better hearing and individualized care.

We offer two locations for your convenience: 

88 N. San Mateo Drive San Mateo, CA 94401

1008 Laurel Street San Carlos, CA 94070

Clinic services

  • Hearing evaluation
  • Hearing aids
  • Fitting and programming
  • Auditory brain training
  • Service and repair
  • Custom hearing protection
  • Custom monitors & sleeves
  • Ear wax removal 

Call this clinic today!

(650) 425-7967

Or request an appointment online

Hours of operation

Sunday Closed
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 4:00 pm
Saturday Closed

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.