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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 1 verified patient review for California Ear Institute! Their review score was 1 () from 1 review.
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“Based on my experience this place is all about taking your money away from you and giving you minimal service until the contract is expired and they can take their money and run. I paid for hearing aids and I still can't use them. They have not been able to make them work and when I sent them to the manufacturer, the manufacturer told them that they are bad hearing aids. California Ear Institute never figured out that they were bad. They were telling me it is my brain that is not getting used to it. They do not care about the patients. ”
Received 03/19/2018Official Response from California Ear Institute:“It is California Ear Institute's desire and goal to give the best possible care to each patient that visits our clinic, so we are very sorry you were not satisfied with the services you received at our office. When a patient purchases hearing devices, California law allows 30 days from the purchase date for the patient to return the devices for any reason as outlined in the written and patient signed purchase agreement. During the trial period, it is CEI's policy to run verification measures of the hearing device while in the patient's ear to verify proper function and amplification. At the end of 30 days, if a patient chooses to keep the devices, the sale becomes final. After a thorough examination of documentation related to your complaint following your desire to return your hearing devices 22 months after their purchase, the California Medical Board determined that no action is required by CEI. We are honoring the Board's decision and recommendation. Thank you for your consideration of our position.”
Clinic details
We were founded in 1968 as one of the first practices to be dedicated solely to hearing health care in the United States. The California Ear Institute has provided more than a half of a million visits for patients with surgical, medical, hearing aid, cochlear implant, facial nerve disorder and cranial base disorder needs. California Ear Institute is Northern California's premier site for treatment of ear related disorders and is highly ranked among the world's centers of excellence specializing in hearing and balance related disorders.
Hearing care services
Our services include:
- Hearing device consultations, fittings, programming, and basic repair
- Cochlear implants
- Implantable Baha/Ponto bone conduction devices (or non-implantable worn on a headband)
- Tinnitus management
- Basic hearing evaluations
- Comprehensive audiologic evaluations
- Vestibular (balance) diagnostic testing
- Middle ear disorders treatment
Call us today to schedule your appointment the better hearing.
Hours of operation
Sunday | Closed |
Monday | 8 am - 5 pm by appointment |
Tuesday | 8 am - 5 pm by appointment |
Wednesday | 8 am - 5 pm by appointment |
Thursday | 8 am - 5 pm by appointment |
Friday | 8 am - 5 pm by appointment |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Discover
- Cash
- Check
- Debit
- Insurance accepted, please call for details
