Sandra earned her Doctorate in Audiology from University of Florida Distance Learning Program. She received her Master’s Degree in Audiology with a Gerontology Studies Certificate from Arizona State University. Anne started her private practice over sixteen years ago in the Phoenix area. Before starting her own business, she worked as an audiologist for CIGNA HealthPlan of Arizona. She has experience working with children of all ages, especially those with special needs. Sandra specializes in digital hearing aids, hearing aid education, lip reading and auditory processing programs for children and adults.
This provider participates in the following insurance and discount plans: Federal Employee Program, Advanced Hearing Providers, AARP-HearUSA, Prime Health, MCAS, TruHearing, NEI, OCCM, Homelink, UAW and Harmony Hearing.
Read 27 verified patient reviews for Harper Hearing Services! Their average review score is 5 () from 27 reviews.
“ Some 30 years ago I received my first set of hearing aides. Since then I have tried at least 5 different hearing aide companies. All did the same thing. Make an appointment, go into the sound proof room, take the test, go into another room, have the molds made, have the person come back in 2 weeks to pick up. Go back set down handed the aides insert and then asked how do they feel? Second question can you hear in both ears okay? Handed a box with instructions and such. Told to were for 2 weeks to get used to. Then, if you need anything call for an appointment. All seemed to be in a hurry. Just like only had a certain time to get you in and out. If I insisted I could ask a question and the person was walking away, sometime received an answer but most time we will talk next time you back. I had to learn all about the aides on my own by trying different adjustments, those that I could. Most of time when I called for an appointment had to wait 3 or 4 weeks and sometimes could not get off work so never did go back. Others at worked asked me where I went to buy the aides and I would not tell them because I always was treated badly and did not want them to blame me for sending to a company who treasures money over the customer. And most were between 15 and 25 miles from my house and work. Was in Walmart one day and heard 2 older couples talking about hearing aides. One man said he went to Harper Hearing to get his aides and it was the best place to go because like me he had been to several others and received the same treatment as I did. So asked hem where the office was located. Fount out it is less than a mile from by house. So made an appointment. I knew right away when I walked into office that this visit would be much better than all the rest. Was greeted, by Rachel, with a smile and asked if I wanted a cup of coffee and snacks. She treats all patients, new or returning, the same with kind words. She is very helpful in answering any question you may have. I had to stop back for an answer about settings on my phone, was told already but forgot, instead of telling to make an appointment she explained it and I understood. So again Harpers is the place to go. As to appointments Rachel does it all, sets up, calls to remind you, changes in case you cannot make it. Always thinks of the patient first. Went into the sound proof room and did the hearing test. Then to my surprise Sandra looked into both ears with a lighted interment that also came up on a monitor which I could see. First time I ever was able to see what the inside of ears looked like. She had 2 monitors one for her and one for me. I was able to, again for the first time, see my charts and see just how much hearing I had lost. Before I was given the aides she explained how they work and how to use the settings. When I put in to see the fit it was then she programmed both explaining each step as I watched on monitor. All programmed new batteries inserted. Went through some tests to see if balanced and just how good I could hear. I was ready to leave but she said no, wanted to make sure I was happy. So I asked her to turn one off and say something then the other both good. I had forgotten about using the phone and being able to hear through the aides but she did not so she went through the process and even set up my phone for me. I did nothing and after I left did not need to change any settings. Now where I work and am asked where I bought the new aides I always say from; Harper Hearing Services that Dr. Harper is the best I have ever been to in the last 30 years then give her address and phone number. ”
“I will definitely continue my hearing health with Dr Harper and her staff. She really paid attention to what I was experiencing and cared about getting me comfortable. Thanks ”
“I have been with Dr. Harper for many years and trust her completely. She is very thorough and knows what my needs are. She answers my questions and explains things to me so that I understand completely. She catches the slightest deviation in my hearing and follows up on it. Rachel is a big help too. ”
“Awesome. Dropped in to see about hearing aid repair and front staff handled problem within 5 minutes, even though I had not originally purchased hearing aid through them. Will definitely use Harper Hearing for future audiology needs.”
“Great experience at Harper Hearing. Sandy and Rachel are the best. ”
About this clinic
Harper Hearing Services has been helping improve the hearing and communication of Tempe area residents for over 20 years. Our staff is dedicated to providing superior hearing care service through our continuing commitment to education and advanced technology.
- Audiological assessments
- Hearing aids
- Custom earmolds and protective earplugs
- Assistive Listening and Alerting Devices
- Batteries and hearing aid accessories
- Aural rehabilitation and education
Call this clinic today!
Or request an appointment online
|Monday||9:00 am - 5:00 pm|
|Tuesday||9:00 am - 5:00 pm|
|Wednesday||9:00 pm - 5:00 pm|
|Thursday||9:00 am - 5:00 pm|
|Friday||9:00 am - 5:00 pm|
|Saturday||Open by appt.|
Accepted forms of payment
- Insurance accepted, please call for details