Clinic staff
Rachel Tuberville
Dr. Rachel Tuberville attended the University of Southern Mississippi. She completed her externship at Hearing Services of Franklin, and earned her doctoral degree in May of 2009. With her knowledge and compassionate personality for individuals with hearing impairment, Dr. Tuberville continues serving the residents of Williamson County with Dr. Welch, Dr. Lee, and Dr. Thayer.
This provider participates in the following insurance and discount plans: AARP-HearUSA, Federal Employee Program, Advanced Hearing Providers, MCAS, Hearing Care Solutions, OCCM, Homelink, UAW, Prime Health, TruHearing, NEI and Harmony Hearing.
Erica Thayer
Dr. Erica Thayer completed her externship at Hearing Services of Franklin and joined the practice after receiving her doctoral degree in Audiology from the University of Tennessee. Dr. Thayer offers insight into the newest technologies and treatment options for our patients. Erica and her husband, Tyler, moved from Knoxville to the Middle Tennessee area in May of 2013 and now reside in Nolensville.
This provider participates in the following insurance and discount plans: Federal Employee Program, Homelink, Advanced Hearing Providers, Harmony Hearing and TruHearing.
Bridget Lee
Dr. Bridget Lee received her doctoral degree from the University of Memphis in 2004. Dr. Lee practiced in Memphis for three years. Having grown up in Columbia, she returned to the Middle Tennessee area in 2007. Dr. Lee now serves the Williamson County area with her hearing and balance expertise at Hearing Services of Franklin.
This provider participates in the following insurance and discount plans: NEI, MCAS, Hearing Care Solutions, Prime Health, Homelink, OCCM, UAW, TruHearing, Advanced Hearing Providers, AARP-HearUSA, Harmony Hearing and Federal Employee Program.
Elizabeth Welch
Dr. Elizabeth Welch received her degree from the University of Mississippi in 1998. Shortly thereafter, Dr. Welch and her family moved to Franklin, where she began her career. In 2004, she completed her doctoral degree from Salus University. As the owner of Hearing Services of Franklin, Dr. Welch leads one of Williamson County’s largest hearing health care facilities.
This provider participates in the following insurance and discount plans: NEI, Harmony Hearing, Hearing Care Solutions, Prime Health, Homelink, OCCM, UAW, TruHearing, AARP-HearUSA, Federal Employee Program, Advanced Hearing Providers and MCAS.
Clinic reviews
Read 11 verified patient reviews for Hearing Services of Franklin! Their average review score is 5 () from 11 reviews.
“I was very reluctant to get hearing aids despite my high-end hearing loss due to years of exposure to gunfire in law enforcement. The doctors at HS of Franklin were patient and understanding and they made the experience painless, worry-free and rewarding. I highly recommend them. ”
“Top notch operation in every aspect. I should have visited them much earlier than I did. The office handled a tough insurance billing situation with professionalism and class. They even laugh at my bad jokes. ”
“Hearing Services of Franklin has been an amazing team to work with. Being diagnosed with Ménière's disease and losing my hearing bilaterally was stressful. I felt supported and cared for in so many ways. My hearing aids have brought more smiles and thankfulness to me daily. I remember the first time my hearing aids got turned on and I could hear things that I didn't realize I never heard. I am so thankful for the relationships that have been made and the professional and yet family atmosphere I feel walking through their doors each appointment. Thank you.”
“Dr Tuberville (Rachel to my wife and I) is great to work with. Always goes that extra step to make sure everything is working as it should be. Highly recommend her and all of the staff.”
“She explained everything to me and she had me try on a set to see if I could hear the difference because I was replacing a some old ones that I've had for quite a while. She was just very friendly and willing to work with me.”
More information
Hours of operation
| Sunday | Closed |
| Monday | 8:00 am - 5:00 pm By appt. |
| Tuesday | 8:00 am - 5:00 pm By appt. |
| Wednesday | 8:00 am - 5:00 pm By appt. |
| Thursday | 8:00 am - 5:00 pm By appt. |
| Friday | 8:00 am - 4:00 pm By appt. |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details