Dymon Hearing Center

"Customer satisifaction is our goal"
71 Walnut Blvd Ste 108 Rochester, MI 48307
Clinic location map

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Clinic staff

Photo of Malcolm McAdam, MS, CCC-A from Dymon Hearing Center

Malcolm McAdam

Your Hearing Network
Your Hearing Network

Malcolm McAdams is a licensed audiologist who earned his master’s degree from Purdue University and doctorate from Wayne State University. He has over three decades of clinical experience, educational and industrial audiology for people of all ages. Dr. McAdam is involved in providing audiology services for six county health departments in the state of Michigan.  

Debbie Dymon

Your Hearing Network
Owner and President
Your Hearing Network

Debbie Dymon is the owner and president of Dymon Hearing Center. She earned her bachelor’s degree from Michigan State University and has over two decades of experience in the hearing healthcare field. 

This provider has NPI #1124270954 and is licensed in Michigan (#3501002017).

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 2 verified patient reviews for Dymon Hearing Center! Their average review score is 3 () from 2 reviews.

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“I went to Debbie at Dymon Hearing Center to get hearing aids after having a bad experience at another hearing aid provider many years ago. This was so different! Debbie helped me get exactly what I needed, nothing less and nothing more. She was kind and very professional. I saw her once for my appointment and picked up the hearing aids she order for me later that same week. She made sure they fit comfortably and helped me learn how to use them. Anyone who wants to hear better should go see Debbie! The hearing aids work great and she was wonderful!”

of Utica, MI   
10/03/2017    Review submitted online
5 out of 5 1.

“Debbie At Dymon Hearing is the most unprofessional "health care" company I have ever had the displeasure of dealing with. Upon my initial contact, I was told to make an appointment of which I did. On the day of the appointment I drove 65 miles to just give her my paperwork and was told within 4 to 6 weeks I would receive my hearing aids. Six weeks later I contacted Debbie only to find out she had my insurance information wrong. I was in credulous as I had to drive all that way to give my information only to have her get it wrong. She said she submitted my claim to my insurance company and I should be getting my hearing aids. Since then I have repeatedly tried to contact Debbie. When I finally got a hold of her after multiple phone calls with no call back, she suggested I contact my insurance company of which I did. When I spoke with my insurance company they said she never submitted a claim to begin with. There was nothing on file. My insurance company suggestEd that I contact Debbie for a date with which she submitted my claim. Once again I did not receive a call back. I contacted Debbie through a third-party and actually got her on the phone. She told me she gives up and I need to go through someone else. I am so disgusted, disappointed, and angry that a place such as this would be so unprofessional. I have a need for hearing aids as I have 70% hearing loss on both sides and yet someone such as this does not care and has no regard for the patients they deal with. I would recommend that you do not use this service.”

of Richmond, MI   
06/27/2017    Review submitted online
1 out of 5 1.

Clinic details

About this hearing center

At Dymon Hearing Center we offer comprehensive hearing solutions through patient education, state of the art technology, and experienced professional care. We are committed to providing quality service and dedication to our customers. Our main goal is to provide you with the best possible hearing care solution based on your individual needs.

Hearing care services

Some of our services and products are listed below

  • diagnostic audiologic evaluations
  • diagnostic hearing tests
  • hearing aid evaluation and selection
  • hearing aid dispensing and fittings
  • hearing aid repairs
  • Bluetooth hearing aids
  • cell phone accessories for hearing aids
  • custom earmolds and earplugs
  • earwax removal and management
  • pediatric audiology
  • tinnitus management and evaluation

Call us today to schedule your personalized appointment to hearing better. 

Hours of operation

Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 am
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm
SaturdayOpen by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.