Alliance Audiology

194 Pleasant St Ste 1a Concord, NH 03301
(603) 369-4547


Photo of Nicole Bettencourt, Au.D., CCC-A from Alliance Audiology

Nicole Bettencourt,
Au.D., CCC-A


Dr. Bettencourt is passionate about her work as an audiologist and empathizes well with her patients. She has had bilateral sensorineural hearing loss since birth and has been a successful hearing aid user since the age of five. Her personal experiences with both hearing loss and hearings aids allow her a special insight to the world of audiology. She started with the Audiology and Hearing Center at Concord Otolaryngology in December 2006 when it first opened its door and has been practicing audiology in New Hampshire since 1996. She earned her Bachelor’s of Art degree in Communication Disorders from the University of New Hampshire and her Master’s of Science degree in Audiology from the University of Connecticut. She completed her Doctorate in Clinical Audiology (Au.D.) from the Arizona School of Health Sciences, a division of the Kirksville University of Medicine.

Photo of Eliza Evans, M.S., FAAA from Alliance Audiology

Eliza Evans,


Eliza has been in the field since 1979 practicing audiology in Laconia, Franklin and Concord. She has worked in hospital out-patient settings as well as in private practice. Eliza has a special knack of combining her expertise, humor, and sincere care for her patients. It is those qualities and her professional expertise that has drawn respect from her patients and referring physicians. Eliza began her audiological career in 1979 at the Laconia State School and Training Center in Laconia, NH. She earned her Bachelor of Art degree in Communication Disorders at the University of New Hampshire and went on to get her Master of Science degree in Communication Disorders/Audiology from Utah State University.

Photo of Dwight Valdez, M.A., FAAA from Alliance Audiology

Dwight Valdez,


Dwight “Ike” Valdez has been an Audiologist since 1982 and still loves it. Ike has first-hand knowledge of hearing loss and hearing aids as he developed a permanent hearing loss from exposure to power tools without ear protection and listening to loud music. He is an advocate for the use of ear protection and encourages his patients to wear hearing aids. Ike practiced in Nashua and Manchester in hospital out-patient settings and with ear, nose, and throat specialists from 1990 to 2007. Ike received doctoral training at Purdue University, West Lafayette, Indiana with emphasis in hearing aid research and aural rehabilitation. He earned his Bachelor of Arts degree in Audiology and Communication Disorders from Andrews University and Master of Arts degree in Audiology from Michigan State University.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 14 verified patient reviews for Alliance Audiology! Their average review score is 4.86 () from 14 reviews.

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“Eliza is a wonderful person and an expert in her field. Her and Mimi have made a huge effort to make my first hearing aid an enjoyable experience. Thank you. ”

of Bow, NH   
08/07/2019    Review received via mail
5 out of 5 1.

“I received 2 Phonak Audeo hearing aids that are performing extremely well to assist with 35% loss. It's like life improved 10 fold. The staff at Alliance in Concord NH are very thorough and patient, answering all my questions and performing updates to the software, guaranteeing comfort and very educated on the product and performance.”

of Londonderry, NH   
04/05/2019    Review received via mail
5 out of 5 1.

“Knowledgeable, patient, caring, professional. Eliza Evans is a very important member of my health care team. ”

of Suncook, NH   
10/17/2018    Review received via mail
5 out of 5 1.

“Friendly staff, expert audiologist, great experience from start to finish! The audiologist immediately put me at ease, carefully evaluated my hearing, worked collaboratively with me to choose the best hearing aids for me and carefully tuned them to match my needs. Very satisfied!”

of Contoocook, NH   
10/10/2017    Review received via mail
5 out of 5 1.

“What a wonderful experience dealing with Alliance Audiology. The staff is always positive, pleasant and knowledgeable. They make sure every question and concern is answered in a very understandable way. My situation this time was above and beyond the normal and they came through with the same caring professionalism as always. Thank you Ike and staff. ”

of Manchester, NH   
03/13/2017    Review received via mail
5 out of 5 1.

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Clinic details

Live life to the fullest with better hearing

Alliance Audiology LLC was founded in 2006 to meet the growing need for professional hearing and hearing aid care in Concord and surrounding areas. Our highly experienced audiology team has over 60 years of combined experience and their expertise in the latest diagnostic procedures, hearing aid technology, and assistive listening devices assures their patients the highest quality of audiological care. Alliance AudiologyLLC is a sister organization with Audiology and Hearing Center at Concord Otolaryngology and allied with Concord Otolaryngology. This partnership allows you to come to one office for complete otolaryngology, audiology, and hearing aid services. Alliance Audiology LLC offers the highest level of expertise in diagnostics and hearing aids. We offer a wide range of hearing aid technology and assistive hearing devices from top manufactures.

Hearing care services

At Alliance we focus on the person that uses the hearing aids. Our philosophy is that the hearing aid is a tool for the patient to use. We work with our patients to select the most appropriate, practical amplification system. We counsel them about the process of adjustment to amplification and what to expect as they regain their hearing. Our hearing aid program philosophy is that we will work with you to get it right. At any time during your 30-day trial period, if we realize that you are not progressing properly with the selected hearing aids or if you wish to try something else, we will put you into a different pair of hearing aids. Then you will have another 30 days to try them. We provide complete specialized testing, evaluations and the most advanced hearing devices that are available.

(603) 369-4547

Hours of operation

Monday8:30 am - 5 pm
Tuesday8:30 am - 5 pm
Wednesday8:30 am - 5 pm
Thursday8:30 am - 5 pm
Friday9 am - 5 pm

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Accepted forms of payment

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Disclaimer: This clinic profile is for general information purposes only.
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