Sound Hearing Solutions - Madison

"Life sounds good"
529 Clifty Dr Madison, IN 47250
Your Hearing Network

Clinic staff


Kristi Conner


Kristi earned both her bachelor’s and doctorate degrees form Ball State University. While there she was on the board of the National Association of Future Doctors of Audiology. She has a passion for individualized care and education and is committed to providing the right solution for each patient. Kristi also enjoys educating the community on hearing loss prevention and treatment. When out of the office, she enjoys spending time with her husband and their two sons. 

This provider has NPI #1427061837 and is licensed in Indiana (#23002396A).
This provider participates in the following insurance and discount plans: Unified Hearing, Summit Township, AMAC, Senior Provider Network, CAP, Heavy and Highway, Care and Save Discount Prg, Jordan Furniture, HealthPass, Plumber and Pipefitter 295, PEHP, OCCM, Homelink, AAA, UAW, Perkspot, Steamfitters Local 449, Pruitt Medicare, Union Reporter, Highmark Employee Discount , Metra, Harmony Hearing, LECOM, Federal Employee Program, Lake Medical Imaging, MCAS, Paragon Home Resources, NEI, Plumber and Pipefitter 803, AARP-HearUSA, Advanced Hearing Providers and Northwood.

Benjamin Lee Hendricks


Dr. Benjamin Hendricks is a licensed audiologist working in our Madison and Columbus office locations where needed. He earned his Doctorate in audiology from Ball State University, a bachelor’s degree from Western Kentucky University and from Utah State University. He is knowledgeable in the latest technology in hearing aids and devices so he can help his patients choose the best solution for their hearing needs.

Dr. Hendricks enjoys spending time with family and friends in his spare time.

This provider has NPI #1477075950 and is licensed in Indiana (#23002629A).
This provider participates in the following insurance and discount plans: MCAS, NEI, Pruitt Medicare, Paragon Home Resources, AMAC, Lake Medical Imaging, Summit Township, Homelink, Steamfitters Local 449, AAA, LECOM, Federal Employee Program, AARP-HearUSA, Advanced Hearing Providers, Northwood, Plumber and Pipefitter 803, HUSA, Jordan Furniture, Care and Save Discount Prg, PEHP, CAP, Unified Hearing, Harmony Hearing, Perkspot, Heavy and Highway, UAW, OCCM, Senior Provider Network, Plumber and Pipefitter 295, Metra, Highmark Employee Discount , Union Reporter and HealthPass.

Joshua D. Kappel


Dr. Joshua Kappel is a licensed audiologist who works in our Greensburg office location. He earned a bachelor’s degree from Purdue University and a Doctorate in audiology from Ball State University.  Dr. Kappel gained experience working in a variety of clinical settings and enjoys learning all about his patients in order to provide tailored hearing services.

When not helping others, Dr. Kappel enjoys spending time with his family, reading, cooking and travel.

This provider has NPI #1528326493 and is licensed in Indiana (#23002484A).
This provider participates in the following insurance and discount plans: Unified Hearing, Heavy and Highway, Harmony Hearing, AAA, Steamfitters Local 449, Paragon Home Resources, Plumber and Pipefitter 803, Advanced Hearing Providers, Plumber and Pipefitter 295, Northwood, Union Reporter, CAP, Federal Employee Program, HealthPass, LECOM, Metra, Highmark Employee Discount , AARP-HearUSA, Pruitt Medicare, AMAC, Perkspot, Summit Township, HUSA, NEI, Senior Provider Network, MCAS, Homelink, Jordan Furniture, Care and Save Discount Prg, OCCM, Lake Medical Imaging, PEHP and UAW.

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About this clinic

Our mission is to improve the quality of life for our patients and provide exceptional care while finding the best solutions for their hearing needs. We accomplish this by listening to our patients' needs, maintaining a relationship through follow up care and service, and by educating patients and the community about hearing loss and hearing protection. 

We offer three locations to choose from:

3105 Middle Road  Suite B
Columbus, IN  47203

600 Clifty Drive  
Madison, IN  47250

905 W Keegans Way  Suite #11
Greensburg, IN  47240

Clinic services

  • Comprehensive hearing evaluations for pediatrics and adults
  • Hearing aid selection and fitting
  • Counseling on hearing loss
  • Assistive Listening Devices
  • Hearing aid maintenance and repair
  • Hearing aid accessories
  • Custom earplugs


Call this clinic today!

Hours of operation

Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.