Hearing Health Care - Conway

1415 3rd Ave Ste 103 Conway, SC 29526

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

A message from Hearing Health Care - Conway about COVID-19:

We are NOW OPEN by appointment only. We are not accepting walk-ins at this time. We are taking every step possible to ensure the health and safety of our patients and staff throughout the current COVID-19 outbreak. We are continuously monitoring the Centers for Disease Control and Prevention and following the guidelines form this agency and our local health departments.


Photo of Thomas Malenfant, HIS from Hearing Health Care - Conway

Thomas Malenfant,

Hearing Instrument Specialist

Licensed hearing instrument specialist Thomas Malenfant has been helping people hear better since 2011. He loves seeing the positive impact that better hearing makes in peoples' lives. He uses his own personal experience with hearing loss to better understand what patients are going through. He lives in the Myrtle Beach with his wife, family and dog. 

Photo of Maclain Shumway, HIS from Hearing Health Care - Conway

Maclain Shumway,

Hearing Instrument Specialist

Mack Shumway, originally from Seattle, Washington, is an experienced Hearing Aid Specialist, and has been living in Myrtle Beach for two years. Mack graduated from Western Washington University with a bachelor's in Communication Sciences and Disorders in 2018. This is where he gained his passion for sound, speech, and hearing. After graduation, Mack decided to move to South Carolina and pursue a career in hearing. As a Hearing Aid Specialist his goals are to help each patient choose the right hearing aids for their lifestyle, and to make sure they are hearing the best they can. In his free time Mack enjoys going to the beach, travelling, taking pictures, and spending time in nature. 


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 7 verified patient reviews for Hearing Health Care - Conway! Their average review score is 5 () from 7 reviews.

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“I have been using hearing aids for years. I had suffered through many difficult issues understanding people, music, televisions and conversations. In fact I developed a reputation of being overbearing, I spoke in a very loud voice, people thought I was aggressive, in fact I just couldn't hear myself. My first set of aids were very good, I thought. For years I dealt with adjusting them in various situations, outside, inside, restaurants and conversations. They did very little for my tinnitus problem. Thomas worked very hard with me to fine tune the hearing aids with some success. After years of dealing with them, Thomas suggested I try the new "Oticon More" aids. He was just excited about them saying they just came out and they are totally different in how they improved hearing. Try them for free, he suggested. Oh boy, I thought a sales pitch! The instant I put them in, I knew they were for me. I haven't heard this clearly for 40 years. I wore the trial aids for a week in every situation I came across they were just superb. I purchased my own set and haven't been happier. Thomas had me come back on several occasions and he fine tuned them for me, explaining over time my brain will do most of the work picking out the sounds I want to hear. These aids are so comfortable, I don't know they are even in. I discovered over time I didn't notice the tinnitus as much. In fact I never want to take them off, so much I wish I could sleep in them, regrettably you can't. The team at Hearing Health Care are wonderful, they work diligently to ensure your happiness and safety. Try them out you can't go wrong.”

of Myrtle Beach, SC   
08/10/2021    Review submitted online
5 out of 5 1.

“I had been wearing hearing aids for years. The problem was they did not help as far as background noise, so I started wearing cheap aids because they seemed to work as well as the expensive ones. I finally had to re-think it because my hearing was getting worse and I was starting to not care anymore about socializing, and my husband told me my speech was changing, that I was no longer enunciating well. I was isolating myself because I did not want to continually ask people to repeat themselves in person and by phone. A friend with hearing loss had recommended Hearing Health Care Conway to me. I booked an appointment because I was impressed with how well he was hearing around the dinner table, whereas I could not take part in much of the conversation. I also hoped that the technology had improved enough to solve the background noise problem. We met with Thomas, who explained that hearing loss can lead to dementia. I had never heard this before but it made sense to me, because we hear with our brain, and with reduced stimulation of the "hearing cells" they die off. There is a John Hopkins study that proved this hearing loss- dementia connection. If you Google hearing loss dementia, you can find that info. I can tell you that my new hearing aids have changed my life. Social events no longer worry me, I can hear at meetings, on the phone, and around the dinner table. Restaurant dining has improved, as I can hear the person I'm facing, despite background noise. Hubby says I am now enunciating well. I've had these hearing aids for a month now, and my hearing continues to improve. Thomas is great, he made adjustments over several appointments to continually fine-tune the hearing aids to get the best possible levels for me. I had never experienced that level of service from any hearing aid clinic. He is very helpful and knowledgable. Get your life back, go see him!”

of Conway, SC   
08/04/2021    Review submitted online
5 out of 5 1.

“I thought that the hearing professional was very thorough and fulfilled my needs very well. They also answered all my questions that I had very well.”

of Conway, SC   
07/19/2021    Review submitted online
5 out of 5 1.

“My mother came to see Elizabeth and Thomas. Very professional and informative. Elizabeth's smile and genuine caring are the reason we'll be back”

of Conway, SC   
05/24/2021    Review submitted online
5 out of 5 1.

“Friendly staff made me feel very comfortable and welcome. Carolyn explained results of my test in a way I was able to understand.”

of Conway, SC   
01/30/2020    Review submitted online
5 out of 5 1.

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Clinic details

Professional, experienced and dedicated to you

Our experienced hearing care practitioners have been helping the people of South Caroline hear better for many years. Our goal is helping you achieve your best hearing. That’s why we’ll take the time to get to know you, determine your unique needs, and find and fit the best technology to match your lifestyle and your budget.

We have two office locations to serve you better -

5913 N Kings Hwy Myrtle Beach, SC  29577

1415 3rd Ave Conway, SC  29526

Hearing care services

Our services include:

  • Hearing evaluations
  • Video otoscope exams
  • Hearing aid cleaning, service and repairs
  • Custom-made earmolds and earplugs
  • Hearing aid dispensing and fitting
  • Tinnitus evaluation and management
  • Earwax removal

Hours of operation

Monday7:30 am - 4 pm
by appointment
Tuesday7:30 am - 4 pm
by appointment
Wednesday7:30 am - 4 pm
by appointment
Thursday7:30 am - 4 pm
by appointment
Friday7:30 am - 4 pm
by appointment

Visit our other locations

Hearing Health Care - Myrtle Beach
5913 N Kings Hwy
Myrtle Beach, SC 29577

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Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.