Advanced Hearing Care - Sanford

“Drove up for my scheduled appt. and Susan came out to greet me, take my hearing aids inside and asked me to wait in my car. About ten minutes later, after checking out my hearing aids, putting in new parts and batteries, Bill came out to my car and handed me my hearing aids with new batteries, extra batteries and cleaning tools and I was done. Also scheduled me for my next appt. (although I can't tell what month) and I was on my way. Both Bill and Susan have been great with me and I highly recommend them!!! ”

“Bill and Susan are so caring and make the process so easy. They are so nice and friendly, you feel like you’ve known them forever. They are truly about the patient and will work with you to find what works best for you. I am so thankful we have such kind and caring people to take care of our hearing needs. I would highly recommend Bill and Susan to anyone who may have a hearing need. Awesome service!”

“I have always had excellent service in Sanford. Susan and Bill were especially attentive to doing my maintenance attentive to the COVID era precautions. Bill has always been accessable and concerned for my satisfaction, which is big 5 out of 5. He's adapted to strick Covid protections by giving car-hop pickup and return of my devices. I'm fortunate to have such a professional in our little town of Sanford.”

“Wonderful people. Helpful, polite, caring and professional. So happy I have my ears in their professional hands.”

“Exceptional experience - staff very professional, polite, knowledgeable and very honest. Would go back. ”

“Awesome experience, confident that I will get fitted with a hearing aid that will change my life by being able to hear a lot of sounds that I have missed!”

“I have been very pleased on how I have been treated. Rating ya at the highest level, no complaints! ”

“As soon as I walked in, I felt at ease. Bill Beck gave me a good explanation of what the test of my hearing was going to be. Very informative and well explained. I sure will recommend my friends and family to go there.”

“The entire experience at AHC in Sanford, NC was very pleasant and professional. The staff are caring and knowledgeable and everything about the testing, the choices, the test results was clear and never once did I feel pressured to make a decision I wasn't ready or fully informed to make. ”

“From the moment I entered the door, the staff made me feel welcomed and important! Wonderful customer service from staff to doctor. Highly recommended. ”

“Bought new hearing aids from Advanced Hearing. Bill has taken extra time to insure the aids are properly programmed. Additionally, he had cleaned and adjusted my old ones for back-up use. ”

“Very knowledgeable and professional. I enjoyed my experience, and I had a lot of questions resolved. I didn't know that my ears also reflected my allergy problems.”

“Bill and Susan are exceptional people, very kind and caring. ”

“Everything about my hearing was explained very well to me. Very interesting to see inside my ear. Susan and Bill very helpful. ”

“My experience with Advanced Hearing Care of Sanford, NC. has been very rewarding. I am an Administrator at a child development center and had difficulty hearing the children's soft voices. They helped me with my hearing in a professional and pleasant manner. ”

“Great service and great product. ”

“My experience was very pleasant. There was no pressure to purchase any products. The hearing tests were easy and revealing. It was amazing to see what the inside of my ear looked like. It was a good visit. ”

“They treated my mother so wonderfully. They know their stuff! Very professional but also so warm and caring. I highly recommend them. ”

“Mr. Beck and Susan are wonderful, professional and caring people. You couldn't get better care anywhere!”

“Every appointment was a pleasant experience. Bill and Susan always put you at ease, they're friendly, courteous and very helpful. Both thoroughly explain the use of my hearing aids and their billing and appointment procedures. The place to go for hearing aids and care assistance. ”

“I always have a great experience when I go to Advanced Hearing Care. They are always friendly. I am very thankful they are here. Thank you. ”

“Between the two hearing aid places that I have been to, I found out that Advanced Hearing Care has the best of services that I do not think others can compare. ”

“They were very helpful. Very professional, care about their customers and provide the best service. ”

“I was treated great. The Advanced Hearing Care - Sanford, is super great. ”

“They helped my husband to be able to hear again. Very satisfied. ”

“Very friendly, took time to explain everything to you. Makes you feel relaxed and very clean and comfortable office. Front desk person was helpful to explain everything to you and will help you get help. I loved my visit. ”

“I like the provider, he was a very nice man. The sign in lady was a very sweet lady. And the doctor done a great job on finding what was going on in the ears. Love the way you all are. ”

“Very helpful. Accommodating. Understanding. ”

“Genuine friendly staff. Professional, qualified and have given me a very positive hearing experience. ”

“Very informative and respectful. Very helpful, answered questions. ”

“Bill listened to my need for a smaller ear piece and I didn't feel that my ears were plugged. ”

“I wasn't aware of what I was missing. It brought joy and tears to my eyes to hear. Bill was so good at what he does, he made it a great experience for my wife and I. I would recommend having your hearing tested, its worth the cost to hear everything. ”

“Bill and Susan are very professional. They try to work with people who work. Bill can answer almost all questions I have. Thanks. ”

“Excellent service. I see how important your hearing testing is. Thanks! ”

“I appreciate the hearing test. Will go back year after year to see if I need a hearing aid. Thanks. ”

“Check up on ears, very good. The Dr. very thorough and good with check ups. Receptionist very nice and friendly. Feel good about ear checks. ”

“Everything was explained very well. Mr. Beck is very good at educating us. I helped care for a friend that had hearing loss about 5 years ago. I wish we had Mr. Beck then. ”

“Mr. Beck is so professional. He is very thorough and explains everything very well. ”

“Great experience! Very professional! Very knowledgeable! Great people to deal with. ”

“Thorough testing with clear explanations. Hearing aid choices were well explained, as were suggestions for me. Good walk-thru on operating and up-keep. ”

“Very pleasant staff, polite and welcoming. Bill was very good at explaining each problem and benefits of the newer hearing devices. And, with a choice of what works best for you, it can be done for you and made satisfying and comfortable. ”

“The staff, first of all, very polite and welcoming. A pleasant experience to being informed of the different and better hearing tools and devices. No pressure of changing or buying newer device, but very able to work for what's best for you. Good experience. ”

“Very professional. Showed me the results - easy to understand. Explained pricing. Great service. ”

“I attended an Open House at this location and was very impressed with how courteous the staff is. I was able to get some information on a phone for the hearing impaired. ”

“Friendly and professional staff with terrific follow-up and support. Susan cares about her clients and it shows!! Thorough exam, friendly explanation. Bill is knowledgeable and helpful!!”

“Wonderful customer service that was welcoming and warm. Very informative in connecting me with the right person for my needs. ”

“Excellent customer service and the provider was very professional and knowledgeable. ”

“Mr. Beck is very courteous and thoughtful. He listens very intently to all our thoughts and concerns in our hearing needs. ”

“Bill and Susan were very helpful. They said they would find something that I could afford and they did! ”

“My experience was Advanced Hearing has been very pleasant. The secretary is very polite and works with you to fit the right time for your appointment. Mr. Bill Beck is very knowledgeable of his work. My only complaint is the distance I have to go to for their service - about 35 miles. ”

“These people (Dr. and Susan) are the next thing to God! They are so, so helpful. They are so friendly, you look forward to going for your appointment. They make you feel like family! I tell everyone I see how nice they are. ”

“I have been wearing hearing aids for thirty-five years and Bill Beck did the best job of fitting the hearing aids. My experience was the best and I will be going back and telling other people about Bill. Thank you. ”

“Excellent treatment. Attentive to my hearing needs. ”

“I came in with my 85 year old mother who had hearing aids but was not hearing well. She had a wonderful experience and is hearing so much better now. ”

“Mr. Beck was very thorough in his exam. We discussed many different things and he was able to answer all my questions. I would highly recommend his services. ”

“Very informative, learned a lot about my hearing and some practices I can do to improve certain words. ”

“Very thorough!! and informative. Much better than other tests I've had. ”

“The experience was all good for me. I had not heard in many, many years. I had really given up hope as far as hearing in this system of things. I am very thankful for everything. The doctor and staff was most kind and helpful. ”

“Very friendly, clean place. ”

“I knew I couldn't hear good. Bill explained to us the procedure. When he was finished checking my hearing, it was very bad. He fitted me with hearing aids and my hearing is great. When I went home, I heard the birds and the TV at a low sound. ”

“I had a very good experience. They were so helpful and very prompt to get hearing aids fixed. ”

“Excellent experience. Bill and Susan were very caring and professional. Best exam I ever had. Bill explained everything clearly. ”

“I have been going to Advanced Hearing for 13 years. I liked it from the beginning. Receptionist Susanne is welcoming and always positive. Really happy with our new location and really like Dr. Bill. Very friendly and is nice to be around. Terrific! ”

“Bill and Susan made me feel very comfortable and would recommend them to anyone. I do feel they will be there when I need them. ”

“My friend has extreme phobia of enclosed places. The Dr. made sure of putting her at ease and working with her to ensure quality test and assurance of comfort. The front desk receptionist was warm and ever so helpful as well. Thank you for your quality of care and loving concern for my friend. ”

“Friendly, educational, extremely worth while. ”

“Always friendly. Was able to get me in when I arrived even though I was early. Doctor friendly and to the point of why I was there. Susan was friendly, asked if I needed batteries and making another appointment. Will tell others to go there. ”

“Service was great and always with a smile!”

“Feeling that I may have a slight loss of some hearing, I accepted the offer for a free evaluation. The testing and explanations confirmed my suspicions and offered options to correct my loss. ”

“I didn't have to wait, was taken right in. The specialist has wonderful bedside manners. Very professional and caring. Will share information about hearing aids, how to fit properly, etc. ”

“Ms. Sue and Mr. Bill are angels sent from heaven! Both were so kind, so helpful and understanding of my problem. Be thankful you have them, I'm thankful for them. ”

“I went with my mother concerning her having to have hearing aids. The specialist and staff were wonderful. Any questions that I asked were answered. It gave me great comfort that my mom was getting the aid that she needed. ”

“Bill Beck is very helpful! He is very knowledgeable and takes the time to explain the patient and situation and he works to make sure the patient understands. I will be sure to recommend him to my friends. ”

“Bill Beck does an excellent job helping the patient understand their problem and how to deal with it. He's very personable and has a good bed side manner. Susan Westmoreland is also very helpful and accommodating! ”

“My experience with Advanced Hearing Care was delightful. The receptionist was most helpful and friendly, she even gave me a tour of their new office! Their audiologist explained everything that he did and made sure I understood. I couldn't be more pleased with this company! ”

“A good visit. ”

“Always there to help when needed. ”

“I love Advanced Hearing Care - Sanford. They truly care about their patients. Advanced is always so helpful and easy to work with. I wouldn't go anywhere else for my hearing care. ”

“Nice, friendly people. Got us in, found what we needed in a timely manner. ”

“Bill was really, really nice!! Excellent - not hard on your eyes! He was most helpful! Made my day! I can hear now! Oh, thank you Jesus!!”

“Great service. ”

“The hearing exam was extremely thorough and well explained. The personnel was very pleasant and accommodating. ”

“I like that he explains everything. ”

“Soft sell. Friendly. Very knowledgeable. Lots of opportunity with appointments to get the settings just the way I needed them. Would not hesitate to highly recommend to my family and friends! ”

“Excellent. ”

“Very helpful, considerate, very friendly personality. ”

“New hearing aids. Hearing better, no background noise. Impressed with Mr. Bill. ”

“Both Susan and Bill are very pleasant during my visit. Both were extremely good at communicating what to expect. Bill was quite generous with an offer to purchase two aids. I'm wearing them for the weekend. ”

“I'm going by the old saying "seeing is believing", try it for yourself. I did love it. The Dr. takes up all the time to explain. ”

“Appointment on time, all went well. Adjustments made, ok. ”

“When I went to get my hearing tested, the atmosphere was great and the hearing secretary Susan and the hearing specialist are very nice and caring and will provide you with the best results every and I will recommend them to anyone that needs hearing aids. ”

“I like coming to Advanced Hearing because the people are so friendly and nice, feel welcome when I go to them. Very good people, I love their feel at home with Christian people, blessed. ”

“Very good. ”

“My experience was very good, I can hear better. The new doctor is fine. Susan at the desk has always been very helpful and still is. ”

“My experience has always been very good. Thank you. ”

“Very professional and friendly. ”

“Entire process of testing and set up, professional, explained all well. Greeting cordially, service excellent. ”

“Very helpful, courteous, eager to help. Takes initiative to call and be sure my equipment is functioning well. Stays in contact and doesn't forget about me. Great people to work with to keep hearing at its best. ”

“I had a new doctor and he was great. He fixed me up well. Susan, the girl at the front desk, has been great for years. She has always been very helpful. I hope she is at the desk forever. Thank you. ”

“Missed seeing my usual Mr. Hamilton, but the new guy was very nice and kind. Will be a pleasure to work with. I like the new office also. ”

“Staff was patient, understanding, informative, very pleasant. My introduction and training was beyond my expectations. Thanks Susan Westmoreland and Bill Beck. ”

“Receptionist and Audiologist were professional, courteous and prompt! No waiting! ”

“Susan is so thoughtful and kind. She sets the mood as soon as you walk in. The staff is professional and efficient. The whole experience is great! ”

“Secretary very professional, friendly and courteous. Dr. explained how to clean and care for my hearing aid. Tested and increased my volume. He took his time to put me at ease and explain my need for a follow up exam. Also, professional, courteous and patient. ”

“I have been a patient of this office for several years. They have helped me with my needs many times. Very nice people to do business with. ”

“Very good. Good people. Susan loves everything. Thank you. ”

“I have been to this office several times with a family member. We have always been welcomed very friendly and service has always been good. They are working hard to help people who need their services. ”

“Very helpful, friendly. Takes the time to address any concerns that I may have. ”

“My experience was great. I like Mr. (or Dr.) Beck. ”

“Everybody in office is helpful, even lady at the desk. ”

“Very pleasant and helpful. ”

“The problem I was having with my hearing aids was repaired in a very short time. The man repairing my hearing aids was very good and he taught me things I didn't know about my hearing aids. The lady at the desk was very nice and helpful. ”

“My experience was very good. Sam listens to my problems and then tries to fix it. ”

“The people at the Hearing Care Center were very nice. They are friendly and cooperating as far as visits and appointments. ”

“Very pleased with the service.”

“As always, it has been excellent service and wonderful - thanks a lot. Hope the ones I told about you will come if they need hearing aids - thanks again. ”

“I was a patient on February 26, 2019. The office was newly built, open about a week. I was very pleased at the service due to not being completed set-up I consider excellent service. ”

“Always friendly, courteous, thorough. Excellent care. ”

“I've been doing business with Advanced Hearing Care for years, I always have an excellent experience. ”

“Excellent customer service and providing the extra time to help me with my hearing. ”

“Waiting area and reception area not very professional. Bathroom, nasty. They were not ready to open their door for business. The Audio specialist was very knowledgeable, very impressed with him. ”

“I have had my hearing aids for a year now with not a single problem. The people at Advanced Hearing are very helpful when I had a question. ”

“Very pleasant and helpful people.”

“Very good response. He was very helpful. ”

“Very professional, efficient, I learned a lot. Matt really knows his craft. ”

“Very helpful, friendly, honest, can call anytime with problem or concerns.”

“My husband has received excellent care for his hearing problem at this office. We are pleased with this office. ”

“Great people, great service. ”

“Susan and Matt were awesome!”

“Excellent service, talks to see if all is good. Takes extra step to assist. ”

“It is good. ”

“Tom was very pleasant and attentive to my mom's hearing needs. He kept adjusting til her hearing aid was perfect. ”

“My experience was very nice. I am always taken care of, if I have any problem or issues, I can call anytime. ”

“Always good. ”

“Very cordial, easy to talk to. ”

“A very helpful, welcoming experience - friendly, nice receptionist (Susan). Tom Hamilton - always helpful and understanding, very capable. ”

“The service is great - hearing aids are troublesome at times.”

“Always courteous, don't have to wait for appointment, they run on time and always call to check on me. I am hearing better. ”

“Very good, very nice. ”

“Good. ”

“Good service - kind employees. ”

“Very pleased with Susan, she was very polite and willing to help us with Jesse. ”

“Matt was very nice and helpful. I am sure he will take care of my hearing problems. ”

“Good people, very nice. ”

“Matt listens to what I tell him about my hearing experiences and tries techniques and strategies to make my experiences better. I always feel taken care of whenever I visit. ”

“Very good. Well trained help. Would tell anyone to visit. ”

“Wonderful service. ”

“My experience was very good, nice people to deal with. ”

“Very good. Treated like family. Very honest and dependable people. ”

“Appreciated calls for appointment and professionalism of Matt!”

“My experience was excellent, no problems. ”

“Very helpful and considerate to making my hearing is the best it can be. ”

“Excellent care. ”

“Most extensive and thorough hearing support. Knowledgeable staff. Very efficient. ”

“Very pleased. ”

“Great, warm and loving customer service, demonstrate individual care. Tender and loving to all customers and family members. ”

“My visits are OK and my hearing seems to be doing much better. ”

“They are great! Took care of me well. I am very happy. ”

“Very professional. ”

“My experience was professional and caring; explained everything OK. ”

“Pleasant, courteous and professional staff. Always on time for appointments. ”

“Have always gotten good service here and the PCC Susan is friendly and knowledgeable about the hearing aids. ”

“Very nice people - great service, they look after you!!”

“Matt takes care of me real well. I'm hearing better than ever. ”

“Everything seemed to go well. ”

“Office visit was very informative and professional. I am hearing better and feel confident in my specialist and staff. ”

“Susan and Tom have been fantastic to help me in every way! I highly recommend them! ”

“Mr. Hamilton and Susan have always be very tentative and caring of my needs. Highly recommend services here as they truly care about there customers. ”