New England Hearing & Balance - Worcester

"Advancing The Medical Treatment Of Hearing Loss"
102 Shore Drive Ste 400 Worcester, MA 01605
Clinic location map

Clinic staff


Keith Darrow


Dr. Darrow is a M.I.T. and Harvard Medical School trained Neuroscientist with a degree in Clinical Audiology. He is a former Clinical Professor at Northeastern University (Boston, MA) and is currently a tenured professor at Worcester State University. Dr. Darrow’s clinical experience is vast and includes a clinical fellowship at the Department of Otolaryngology at Brigham and Women’s Hospital (Boston, MA) and a trainingship at the Audiology Department in the East Orange (NJ) Veterans Association Hospital. He is the owner of the Hearing and Balance Centers of New England and founder of the non-profit Healthy Hearing Foundation of New England (dedicated to providing education and hearing health care for those in need). He was recently named the Director of Audiology Research at Intermountain Audiology and has chosen to lead the Excellence In Audiology movement across the country. Dr. Darrow is a nationally recognized speaker, trainer, and researcher and has been conducting research at the Massachusetts Eye and Ear Infirmary for over fifteen years. 


Tracy Forrester


Audiologist Tracy Forrester earned her B.S. in Science, Communication Disorders from Worcester State College and her Master of Audiology degree from Arizona State University.


Allison Czaplicki


Jordan Green

Treatment Manager

Clinic reviews

Read 32 verified patient reviews for New England Hearing & Balance - Worcester! Their average review score is 4.97 () from 32 reviews.

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“I am very satisfied with my tinnitus treatment program. Every staff member is extremely professional and my audiologist does an excellent job explaining the various options available to me. I am only two weeks into my treatment and there is already some improvement in my tinnitus that has plagued me for years. ”

of Leicester, MA   
08/08/2019    Review submitted online
5 out of 5 1.

“Only problem is price to continue treatment.”

of Worcester, MA   
02/04/2019    Review submitted online
5 out of 5 1.

“My appt today was excellent. Thank you.”

of Spencer, MA   
01/07/2019    Review submitted online
5 out of 5 1.

“I love my hearing aids. The Staff in Worcester are very Courteous and Professional. It's always a pleasure to visit there and get my free batteries.”

of Auburn, MA   
12/27/2018    Review submitted online
5 out of 5 1.

“My visit with Tracy was very successful. On Sunday the day before the appointment, the dome on my hearing aid detached and was embeded in my right ear. At home several attempts to dislodge it only made the problem worse. Tracy accomplished the removal with patience, gentleness and determination. Gratefully, Patricia”

of Westborough, MA   
12/09/2018    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

When it comes to your hearing, your chose of a hearing healthcare professional is one of the most important decisions you'll make. At the Hearing & Balance Centers our hearing care specialist are committed to the medical treatment of hearing loss and advancement of our patient's quality of life. Our treatment programs are aimed at changing the lives of our patients, helping them maintain independence at home, improving cognitive function, and helping to reduce the risk of developing Dementia. 

We commit to working closely with you to understand the  how your hearing loss impacts you and your loved ones. This collaborative approach will provide you with the best solution to increasing your clarity and treating the cognitive aspects of hearing loss. 

Hearing care services

-Hearing Evaluation


-Traditional Hearing Aids


- Assisted Listening Devices

-Custom Earmolds

-Balance Disorders

-Hearing Conservation

- (OAE) Otoacoustic emission testing

- (VNG) Videonystagrarophy

-Bluetooth Technology

Hours of operation

Monday9:00 am - 5:00 pm
Tuesday9:00 am - 7:00 pm
Wednesday9:00 am - 7:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 2:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.