New England Hearing & Balance - Worcester

"Advancing The Medical Treatment Of Hearing Loss"
102 Shore Drive Ste 400 Worcester, MA 01605

Clinic staff


Keith Darrow


Dr. Darrow is a M.I.T. and Harvard Medical School trained Neuroscientist with a degree in Clinical Audiology. He is a former Clinical Professor at Northeastern University (Boston, MA) and is currently a tenured professor at Worcester State University. Dr. Darrow’s clinical experience is vast and includes a clinical fellowship at the Department of Otolaryngology at Brigham and Women’s Hospital (Boston, MA) and a trainingship at the Audiology Department in the East Orange (NJ) Veterans Association Hospital. He is the owner of the Hearing and Balance Centers of New England and founder of the non-profit Healthy Hearing Foundation of New England (dedicated to providing education and hearing health care for those in need). He was recently named the Director of Audiology Research at Intermountain Audiology and has chosen to lead the Excellence In Audiology movement across the country. Dr. Darrow is a nationally recognized speaker, trainer, and researcher and has been conducting research at the Massachusetts Eye and Ear Infirmary for over fifteen years. 

Tracy Forrester


Audiologist Tracy Forrester earned her B.S. in Science, Communication Disorders from Worcester State College and her Master of Audiology degree from Arizona State University.

Dr. Kimberley Bashaw

Au.D., CCC-A

Dr. Bashaw is a recognized expert in the medical treatment of hearing loss. She is also a certified Dementia Prevention Specialist, credentialed by the American Brain Council (and the only Audiologist with this certification in the entire Northeast America). She received her clinical Doctorate from the University of Massachusetts, Amherst.

Clinic reviews

Read 25 verified patient reviews for New England Hearing & Balance - Worcester! Their average review score is 4.96 () from 25 reviews.

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“Tracy did an excellent and professional review of my hearing situation. In the year I have been with you, I have been very pleased with the care I have been given, starting with Dr. Kim. ”

of Sterling, MA   
11/08/2018    Review submitted online
5 out of 5 1.

“Tracy did a wonderful job with my initial evaluation. Thank you, Tracy.”

of Worcester, MA   
11/06/2018    Review submitted online
5 out of 5 1.

“I took my Mom to the New England Hearing and Balance Center because she was having trouble engaging in our conversations and also hearing sounds around her. Although she already had a hearing aid, it was clear that it wasn't working optimally. The New England Hearing and Balance Center gave her a thorough battery of tests, which helped determine exactly wasn't working. They then fitted her with a different type of device, which vastly improved her outcomes. The staff, including Dr. Darrows, was patient, kind, knowledgeable, and helpful. We are so relieved that she is hearing much better now, as it has already noticeably improved the quality of her life. Thank you, thank you...! ”

of Waitsfield, VT   
10/08/2018    Review submitted online
5 out of 5 1.

“I was very pleased with my visit. Dr. Bashaw was wonderful. She explained everything very clearly. I love my devices, they have already made a difference. I look forward to many years of stress free listening!”

of West Boylston, MA   
05/15/2018    Review submitted online
5 out of 5 1.

“Kim is great! She answered all my questions in detail and was very cordial and welcoming at each visit. Based on my experience, I would recommend Hearing and Balance Centers to anyone.”

of Marlborough, MA   
08/16/2017    Review submitted online
5 out of 5 1.

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More information

About this clinic

When it comes to your hearing, your chose of a hearing healthcare professional is one of the most important decisions you'll make. At the Hearing & Balance Centers our hearing care specialist are committed to the medical treatment of hearing loss and advancement of our patient's quality of life. Our treatment programs are aimed at changing the lives of our patients, helping them maintain independence at home, improving cognitive function, and helping to reduce the risk of developing Dementia. 

We commit to working closely with you to understand the  how your hearing loss impacts you and your loved ones. This collaborative approach will provide you with the best solution to increasing your clarity and treating the cognitive aspects of hearing loss. 

Clinic services

-Hearing Evaluation


-Traditional Hearing Aids


- Assisted Listening Devices

-Custom Earmolds

-Balance Disorders

-Hearing Conservation

- (OAE) Otoacoustic emission testing

- (VNG) Videonystagrarophy

-Bluetooth Technology

Call this clinic today!

(508) 556-6271

Or request an appointment online

Hours of operation

Sunday Closed
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 7:00 pm
Wednesday 9:00 am - 7:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday Closed

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.