Mavalene Colley is a licensed Hearing Instrument Specialist with experience helping people achieve healthy hearing with the latest in hearing aid technology.
This provider participates in the following insurance and discount plans: Prime Health, TruHearing, MCAS, OCCM, Harmony Hearing, Hearing Care Solutions, Federal Employee Program, Homelink and Advanced Hearing Providers.
Read 1 verified patient review for O'Brien Professional Services, Inc. / Albany Hearing Aid Center! Their review score was 1 () from 1 review.
“Dear Sir/Madam Approximately a week and a half ago while I was on business travel I asked my wife to send my left hearing aid in for repair to your company. She accidently sent the right side hearing aid by mistake. The issue was that the left side hearing aid microphone was no longer working for several weeks. When I got home from my business trip on Friday, 10/20 2017 the package arrived and I found the right side hearing aid in the package, so I asked my wife which one did you send, she said she doesn't remember. Therefore, I Immediately headed to my room, opened the case, and found the defective left side hearing aid was still in the case. Since she does not wear hearing aids, she mistakenly sent the wrong side. This was an honest mistake. So the first thing Monday today I called to explain what happened a woman told me I would have to send another $199 to repair the Left one, but I told how can you repair something that worked. I have no way of knowing if it was repaired, the old microphone was not returned to prove it was repaired. Nothing stated on the packing list or receipt how it was tested or what was done to repair it. In addition, if it was truly tested why I was not notified that it was working when they received it and if I wanted to continue to be repair it for something else, after all they have all my phone numbers. This is bad business practice in any sense of the word. I am so disappointed in your company practice. I was looking towards a long-term relationship for all my hearing aid needs, but I have lost all confidence and faith in what I have gone through. Yes we all make mistakes, but as to discourage a patron is beyond reproach and unprecedented as to lose a new customer. I will do my part to contact my public official to exercise my feelings and complaints. You provide me no proof that a good working hearing was repaired. As I see it, your business model is somewhat similar to a car repair shop. A Disappointed Customer, Richard A. Makola ”
About this clinic
We will work with you to find the best hearing solution for you. Our staff is trained in the latest technology and offers a complete selection of hearing aids from many manufacturers. We also offer personalized follow up care to ensure that you remain satisfied with your hearing.
We have two locations to choose from:
307 Grand Island Dr. Suite #3
Albany, GA 31707
1310-B Baytree Rd
Valdosta, GA 31602
Our services include the following:
- hearing aid sales – latest technology
- hearing aid dispensing and fittings
- hearing aid accessories
- hearing aid service including cleaning, checks, maintenance and repairs
- hearing aid batteries
Call us to schedule an appointment to better hearing.
Call this clinic today!
|Sunday||Open by appt.|
|Monday||Open by appt.|
|Tuesday||Open by appt.|
|Wednesday||Open by appt.|
|Thursday||Open by appt.|
|Friday||Open by appt.|
|Saturday||Open by appt.|
|Evening and/or weekend hours available by appointment. Please call to schedule.|
Accepted forms of payment
- Insurance accepted, please call for details