HearingLife - Waynesville

“The service was excellent! I felt cared for personally - I was not a number. I appreciated that personal service and the cheerfulness of the staff. I felt very welcome and very well cared for.”

“I have had hearing loss for many years. Dr. Kersten is an experienced Audiologist. He has worked closely with me to find the best hearing aids that will work for my hearing loss. He reprogrammed my present hearing aids and they sound much better than when I had a technician program them. He strives hard to do the best job possible and sincerely wants to help you hear. He has great bedside manner along with being very competent. I Highly recommend Dr. Kersten. You will be treated with kindness, respect, knowledge, and the utmost care and sincerity. It will make a huge difference to go to an Audiologist and Dr. Kersten at Hearing Life is the one.”

“This whole experience was made so easy by Dr Kersten. He carefully explained every aspect of the process. And the follow up was also superior. He made himself available for all my questions and addressed my concerns. Can you go over 5 stars in a review?”

“Dr. Kersten is very thorough and patient, answering all questions in detail and taking whatever time is needed to adjust your hearing aids for optimal hearing in various situations. ”

“Dr. Andrew is actually concerned about your hearing. He was able to explain what he was doing in an understandable way. Very professional.”

“Dr. Kersten was courteous and welcoming at my first appointment. I was seen at the scheduled time, which is a big plus for my calendar. As I had been in the office for prior visits under a different audiologist, Dr. Kersten reviewed my records with me to define progress or regress in my hearing. His demeanor was professional, he met all my concerns with empathy, and worked with clear instructions as we proceeded through testing to the choice of the best aids for my needs. My new hearing aids arrived a week after my first visit. Dr. Kersten scheduled and spent additional time preparing me for the change, explaining and suggesting three different programs for my Bluetooth needs for the various setting in which I work. I whole heartedly support the work Dr. Kersten is doing and the calm, gentle, clear, professional way he conducts appointments. ”