Dr. Harrell earned his B.S. and M.S. degrees from Radford University with an internship at North Carolina Baptist hospital. He holds a Ph.D. from The Ohio State University. Dr. Harrell moved to the New River Valley from New York where he served as professor of Audiology at the State University of New York–New Paltz. He founded The Hearing Clinic, Inc. in 1995.
In 2000, the Audiology department at Lewis-Gale clinic was purchased and became part of The Hearing Clinic, Inc. Dr. Harrell served on the Virginia Department of Health task force for infant hearing screening and was one of the authors of the original protocol for universal infant hearing screening in Virginia. His academic research interests included central auditory processing and Oto acoustic emissions for which he has presented numerous lectures. He has been an invited speaker for various national conferences and organizations and is a contributing author to The Handbook of Clinical Audiology’s fifth edition. Dr. Harrell’s personal interests include skiing and cycling.
Regina is a 1993 graduate of Radford University. She completed an extensive internship at the Medical College of Virginia prior to receiving her Master’s degree in Audiology. Upon receiving her degree she was bestowed Radford University’s best research thesis award. Her previous work experience included tenures at North Carolina Eye and Ear Hospital in Durham, NC and Wake Forest University / N.C. Baptist Medical Center in Winston-Salem, NC. She specializes in diagnostics and hearing aid dispensing. Her personal interests include water sports, bicycling, and reading.
About this hearing center
The Hearing Clinic, Inc. was founded in 1995 by Dr. Richard Harrell after moving to the area to serve as assistant professor of audiology at Radford University. In 1997 we entered a business relationship providing hearing services for Dr. Aaron Prussin, ENT, in Christiansburg, Virginia, that continues today. The practice expanded in 2000, acquiring the audiology department from Lewis-Gale Medical Center in Salem, Virginia. Jeff Akers, M.S., returned to Virginia to act as director of the Salem Clinic. In 2010 we joined Audigy Group. As an AudigyCertified™ practice, we continue to work to provide services that enhance our core values of exceptional service, excellent technology, and expert advice. Regina Talbert, M.A., brings her many years of experience to our offices, where, along with Dr. Seth Palmer, ENT, we provide comprehensive hearing services. In 2013 Dr. Ashley Mason, Au.D., joined the practice with expertise in tinnitus and balance disorders. She has established the new tinnitus treatment program with state-of-the-art technology, treatment, and counseling options. As we look to the future, our mission of providing the highest level of audiological care to Central and Southwestern Virginia is being fulfilled.
Welcome, We are an AudigyCertified Practice
AudigyCertified providers adhere to a strict set of AGX certified patient care standards that deliver unsurpassed patient satisfaction. Only the top providers in the U.S. hold this distinction. No other provider in the area holds this award.
Our AGX Protection Plan
• 75 day trial period and retraining program on all new hearing aid purchases
• 3-year warranty, 3 year loss & damage insurance on AGX 5, 7, 9 models
• 3-year free battery program
• Complimentary Quarterly Cleanings and Checkups for your hearing system
Our Core Values: The Five Xs
We are: Experienced Professionals who give Expert Advice. We prescribe Extraordinary Technology. Our entire staff is dedicated to delivering Excellent Service. All this results in Exceptional Value.
Hearing care services
Our expert staff of AudigyCertified™ professionals provide services to those from newborn to over a hundred years old. These include basic behavioral tests and sophisticated computerized otoneurological evaluations. When appropriate, the latest digital hearing instruments may be utilized to help compensate for a hearing impairment. For individuals who work in high noise areas, we administer Hearing Conservation Programs in accordance with OSHA guidelines.
If a hearing loss is suspected, an appointment with one of our certified Audiologists should be made for the purposes of testing and evaluation.
After the age of 50, a regular hearing test should be considered as important as one’s yearly physical checkup.
Testing is painless, comfortable and safe. Basically, it consists of answering questions about your hearing health, recognizing everyday words at different volume levels, and identifying different sounds.
Your ability to hear each tone, or frequency, produces a unique hearing pattern which is recorded on an audiogram.
The test is completed in a sound booth using earphones and bone conduction oscillator. The Audiologist then uses the audiogram to determine the type and severity of hearing loss. These tests should help determine whether a hearing loss is best treated medically or with hearing aids.
ENG Test – Electronystagmogram
The ENG test is probably one of the most useful tests to diagnose “dizzy” complaints in which other obvious causes such as ear infection, head injury or certain medication “side effects” are not involved.
The ENG is a series of tests designed to evaluate the inner-ear’s vestibular mechanism. This test electronically determines the responses of the balance mechanisms of the vestibular system. These responses are expressed through eye movements which are recorded by electrodes applied to the skin of the face.
This test is performed at our offices.
Tinnitus Evaluation and Treatment
For patients suffering with tinnitus (“ringing in the ears”) we offer several diagnostic tests and self-assessment surveys to determine the cause of the tinnitus and its psychological impact. Tests are performed to determine if the cause of the tinnitus is related to middle ear or inner ear problems as well as possible auditory nerve abnormalities. The tone or pitch of the tinnitus as well as its volume is also determined to help assess the best management option. These options may include dietary changes, medication review, masking devices, hearing aids, or Tinnitus Retraining therapy (TRT).
Dispensing of Digital Hearing Aids
All patients undergo a comprehensive hearing exam prior to receiving hearing aids to determine the cause and extent of the loss. A detailed case history is also completed. Once a patient becomes a candidate for hearing aids based upon their hearing handicap all options are discussed with the patient including style of the hearing instrument and technology level required to meet their communication goals. The hearing aids are then programmed to match their unique hearing loss. At this point every patient undergoes comprehensive instruction on how to listen again. Emphasis is placed on how the brain must relearn to focus on specific sounds that the individual wants to pay attention to and ignore irrelevant noises. All patients are also instructed on use and care of the hearing instruments and follow-up tests are performed to assure optimal programming of the aids.
Hearing Aid Checks and Servicing
The cornerstone of our customer service is the follow-up our patients receive once fit with hearing aids. Most patients initially require 3-4 office visits to understand how to once again listen and how to take care of their new hearing aids. Subsequent hearing aid adjustments or trouble shooting is always available at no charge for the life of the hearing instruments. In fact, most patients can be seen for hearing aid related problems the day they call. In addition, all patients receive our quarterly newsletter to keep them informed of the latest research into hearing disorders and technological improvements. Finally, all patients are scheduled for an annual hearing exam to retest their natural hearing and clean and check the hearing aids.
Assistive Listening Devices (ALDs)
When a patient has a hearing loss sometimes an assistive listening device (ALD) is required in addition to or instead of a hearing aid. ALDs can be amplified telephones, TV enhancers, visual smoke and doorbell alarms and a variety of other items designed to keep the hearing impaired in touch with their environment. We have a number of these items in our office for demonstration where their benefits can be quickly observed. Because this technology is so quickly evolving we always have access to the latest information and can special order any ALD.
Hearing Screening for Infants
We are proud to be one of the certified sites for infant hearing evaluation. Utilizing state-of-the-art technology and a highly trained staff we offer newborn hearing screening and follow-up as needed. We work closely with local pediatricians to determine if a hearing loss in an infant is present and the extent and cause of the impairment. When needed we also provide hearing aid counseling and fitting and have fit children as young as 5 months of age.
|Monday||8:00 am - 5:00 pm |
|Tuesday||8:01 am - 5:00 pm |
|Wednesday||8:00 am - 5:00 pm |
|Thursday||8:00 am - 5:00 pm |
|Friday||8:00 am - 5:00 pm |
Accepted forms of payment
- American Express
- Financing available for those who qualify
- Insurance accepted, please call for details