Heartland Hearing Center LLC

"Hearing is personal… and we're listening! "
1350 Blairs Ferry Rd Suite C Hiawatha, IA 52233
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Clinic staff

Photo of Diana  Kain, Au.D., CCC-A from Heartland Hearing Center LLC

Diana Kain

Au.D., CCC-A

Dr. Diana Kain is licensed in Iowa as a Doctor of Audiology and Dispensing Audiologist. She obtained her Bachelor’s degree in Speech and Hearing Sciences from the University of Iowa and her Master’s degree in Audiology from University of Northern Iowa. She also studied with A.T. Still University where she obtained her degree as a Doctor of Audiology.

Dr. Kain is a member of the American Speech Language and Hearing Association. Prior to entering private practice seven years ago, she worked 11 years at the University of Iowa Hospitals and Clinics, where she completed tinnitus research, cochlear implant research and patient mapping, and adult and pediatric hearing diagnostics at one of the leading Departments of Otolaryngology in the country. Dr. Kain is an expert in difficult hearing aid fittings as she has a strong foundation in diagnosing medically complicated cases. Throughout her career, Dr. Kain has spoken extensively on hearing healthcare and also serves as a clinical supervisor for doctoral students.

Photo of Jennifer Anfinson Reekers, Au.D.  from Heartland Hearing Center LLC

Jennifer Anfinson Reekers


Dr. Jennifer Reekers is licensed in Iowa as a Doctor of Audiology and Dispensing Audiologist. She obtained her Bachelor’s degree in Speech Language Hearing Sciences from Minnesota State University Moorhead and her Master’s degree in Audiology from the University of Iowa. She obtained her degree as a Doctor of Audiology from the #1 audiology doctoral program, University of Iowa, in 2009.

Dr. Reekers is a member of the Academy of Doctors of Audiology and the American Tinnitus Association. She has clinical experience from VA healthcare systems and private ENT clinics. Dr. Reekers specializes in hearing aid technology, counseling and hearing rehabilitation, with emphasis on tinnitus treatment. Living with her own childhood hearing loss inspired Dr. Reekers to become an audiologist. Given she wears a hearing aid herself, Dr. Reekers offers a unique perspective when counseling realistic expectations and the benefits of amplification. 

Photo of Rachael  Carroll, AuD, CCC-A from Heartland Hearing Center LLC

Rachael Carroll


Dr. Rachael Carroll is licensed in Iowa as a Doctor of Audiology and Dispensing Audiologist. She obtained her Bachelor’s degree in Biology from Nebraska Wesleyan University and her Doctor of Audiology degree from the top-ranked audiology doctoral program, University of Iowa.

Dr. Carroll is a member of the American Speech and Hearing Association and holds her Certificate of Clinical Competency in Audiology. She has clinical experience working with VA healthcare systems and ENT hospital settings. Dr. Carroll grew up admiring her father help patients as an Ear, Nose & Throat physician, which inspired Dr. Carroll to become an audiologist. Dr. Carroll has been involved with tinnitus research at the University of Iowa, including Tinnitus Suppression in Cochlear Implant Patients Using a Sound Therapy App published in the American Journal of Audiology (2018). 

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 21 verified patient reviews for Heartland Hearing Center LLC! Their average review score is 5 () from 21 reviews.

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“I was referred to Heartland Hearing Center after a hearing exam at Mercy in Cedar Rapids, IA. I am very pleased by the help, understanding, and care they offered. My audiologist, Dr .Rachael Carroll, was great! Took plenty of time going over any and all questions I had. Helped with instructions about use and care of my hearing aids. I will definitely recommend Heartland Hearing Center to everyone. ”

of Cedar Rapids, IA   
12/03/2020    Review submitted online
5 out of 5 1.

“Had a great experience. Everyone was very helpful. All my concerns and questions were addressed. Was given several options that would work with my particular hearing loss. Highly recommend ”

of Conroy, IA   
07/17/2020    Review submitted online
5 out of 5 1.

“The quality of service I received, and corresponding results I've experienced are LIFE-CHANGING! I highly recommend the team at Heartland Hearing. Their professional skills and assessment, combined with low-pressure and excellent choice of hearing aids to recommend and try.... have made me a life-long customer! ”

of Cedar Rapids, IA   
06/26/2020    Review submitted online
5 out of 5 1.

“As a new hearing aid wearer I wasn’t sure what to expect. Due to insurance, I found myself switching audiologists after an audiogram had already been done. Heartland Hearing Center was able to get me right in for an appointment and used the audiogram I already had done to help find the best HAs for me. I was able to try out two different brands and then once I made my decision, the turn around was quick to get my own HAs. Dr. Rachel was patient and took time to go over my history of hearing loss and program the hearing aids to match my needs. I never felt rushed and am happy I found her! ”

of Cedar Rapids, IA   
06/24/2020    Review submitted online
5 out of 5 1.

“This experience could not have been better. Dr's were caring and made me feel at ease and confident in them. I will tell others what a wonderful experience I had. My hearing aid works perfectly. Thank you Heartland. You are the best. ”

of Chelsea, IA   
03/09/2020    Review received via mail
5 out of 5 1.

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Clinic details

About this hearing center

Hearing health care isn’t just what we do. It’s who we are. Both founders of Heartland Hearing have experienced the impact of hearing loss since childhood, and one of our doctors wears a hearing aid herself. Our lifelong experience with hearing loss inspired us to specialize in options for hearing loss prevention and state-of-the-art technology for hearing loss treatment. Our passion is helping you hear better so you can enjoy your passions too.

We've been supporting individuals with hearing loss for over 27 years. As a local, family-owned business, patient satisfaction is our top priority. Here, we give you all the time you need to share your hearing loss and tinnitus experience. From custom hearing protection to the largest selection of cutting edge hearing aid technology, we offer personalized solutions so that you can make an informed decision. When you leave, you will be more educated, feel empowered, and trust that you’ve been truly heard. 

Hearing care services

We offer:

  • Complimentary New Patient Hearing Aid Consultations 
  • Full Diagnostic Hearing Tests
  • Hearing Aids by most Major Manufacturers 
  • FREE Product Demonstrations 
  • Peace of Mind Trial Period
  • Tinnitus Treatment Options 
  • Hearing Aid Repairs for ALL Brands 
  • Cleaning & Servicing of Hearing Aids
  • Custom Earmolds & Swim Plugs
  • Custom Hearing Protection 
  • Hearing Aid Batteries
  • Exceptional Follow-up Care

Our location: 

  • We are on Blairs Ferry Rd west of I-380. 
  • Our office sits between Lowes and Edgewood Rd on the north side of the street. 
  • We share the same building as REMAX Realty, located in Suite C. 
  • We have plenty of parking so you can walk right in our front door! 

Hours of operation

Monday9:00 am - 4:30 pm
Tuesday9:00 am - 4:30 pm
Wednesday9:00 am - 4:30 pm
Thursday9:00 am - 4:30 pm
Friday9:00 am - 1:00 pm
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.