Jeffrey is the Hearing Instrument Specialist at our Southgate location. He takes pride in his ability to help people experience a better life through better hearing.
Read 6 verified patient reviews for Michigan Hearing - Southgate! Their average review score is 2.67 () from 6 reviews.
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“Not happy with the service I've received from this place for the past two years!!! Its all about making sales and money. Will not be purchasing hearing aids from this place, this recent appointment confirmed that its all about $$$ They replaced the tips and cleaned them for me and my right hearing aid has static in it now and all of a sudden I need to spend $250.00 to get it fixed? And oh yeah there is a sale going on now too! No thanks ”
Received 03/05/2019Official Response from Michigan Hearing - Southgate:“Hi Terry, I am sorry that you haven't been satisfied with the service that you have received. It is our mission to evaluate your hearing and talk about how the problem is effecting you in your daily life, introduce you to the latest solutions to ensure that you are hearing the way that you should be, and to make sure that your hearing aids are working optimally. We work very hard at meeting these goals when helping our patients. I see that you wanted to have your hearing aid repaired because of the static. Unfortunately when a set of hearing aids past their warranty are in need of repair there are fees associated with that. I understand that you were unhappy to find out the cost of the repair. It is also our specialists job to make sure to introduce you to the latest hearing solutions to ensure that you are hearing the way that you should be hearing, regardless of whether or not there is a promotion. You just happened to have an appointment during one of our special promotional events. We invite you to come back and to discuss this further to assist you with hearing the best you can. ”
“Good luck trying to get yor refund if Michigan Hearing unit did not meet needs. They first said my $4800.00 refund would take 72 hours after I returned it in excellent condition. After a 7 day wait for refund-Nothing. Called Southgate office & Alicia says new program and refund will take up to +2 weeks (working days). Asked for company headquarters phone number and they do not have any other phone numbers as they do everything by computer _BUYER BE AWARE!!! Ask lots of questions and get answers in writing. ”
“I had a scheduled appointment today. On my way to the appointment I received a phone call stating that they gave my appointment time away and that I would have to wait approximately an hour. They stated their voice mail must of broke because they did not get my message again confirming my appointment until today so they gave my appointment time to someone else I would have been was 20 minutes early for my scheduled appointment time . What a waste of my time. I will find some where else to be serviced for my hearing needs”
“The doctor I worked with was fine. ”
“Very professional and polite.i tried one brand,did'nt care for it so Jeff put me into another set which i am very happy with. Highly recommended.”
About this clinic
Michigan Hearing has been offering superior hearing care since 2001. Our talented staff of hearing care professionals provides advanced technology, excellent customer service and compassionate care. We are committed to improving your life through better hearing.
We now offer 27 convenient locations to serve you.
- Hearing evaluations
- Hearing aids- A wide selection of top-quality hearing instruments from the best manufacturers
- Computerized hearing aid fittings to ensure proper amplification
- Batteries and accessories
- Custom hearing protection
- Service plans including cleaning, check-ups, maintenance and repairs
Call this clinic today!
Or request an appointment online
|Monday||9:00 am - 5:00 pm |
|Tuesday||9:00 am - 5:00 pm |
|Wednesday||9:00 am - 5:00 pm |
|Thursday||9:00 am - 5:00 pm |
|Friday||9:00 am - 5:00 pm |
Accepted forms of payment
- American Express
- Financing available for those who qualify
- Insurance accepted, please call for details