HearingLife - Parma Heights (formerly Hear Wright)

“They really help me understand my hearing loss and did all they could to make sure I was able to hear the best I could with my loss. From Joanne the receptionist, to Kelly the Doctor, they are the very best. ”

“I felt very secure knowing that Joanne and Dr. Kelly Leno would take good care of me and also I felt overly sensitive about my hearing loss and they both gave me a lot of confidence. Kudos to you both! ”

“From the warm welcome of the receptionist, through the professional exam and follow-up care, I felt my concerns really mattered. Service was BEYOND my expectations and far better than a "clinical" atmosphere. At Hear Wright, everyone is smiling and genuinely listening. Top notch!!”

“Regarding my mother Carol's experience and how it has affected the family, I cannot rave about this experience enough. It is like a miracle. My mother does not yell anymore or even repeat things anymore. She pretty much understands what you say to her and now can follow conversations. ”

“Very knowledgeable and friendly. Good service with a smile. ”

“I can hear clearly is what I like best!”

“Very pleased with my provider, Allison O'Grady, and my hearing devices. ”

“As I entered the office, Joan (the PCC), smiled and greeted me very warmly. Since Dr. O'grady, the doctor of audiology, was serving another client, Joan talked with me. Doctor O'Grady was very pleasant also. The hearing aids were checked while they were in my ears. ”

“It was a very good experience. Dr. O'Grady explained everything she was doing in a very understanding way. My appointments were always on time. Dr. O'Grady always tried to make changes so I could hear better. They were all very pleasant and knowledgeable. ”

“The personnel was very friendly and helpful.”

“I liked the friendly workers. Best technology. New hearing aid is wonderful, I wear them 15 hours a day. ”

“I've been a client for years and I will not go anywhere else but Hear Wright. Every person has been amazing to work with and very friendly! I highly recommend Hear Wright in Parma Heights. ”

“The very first appointment was pleasant, service was excellent, they took the time and answered all my questions. I would highly recommend them. ”

“From the moment I walked in, Allison made me feel comfortable and explained everything in great detail. I took a long time to make my decision and there was no pressure selling in those weeks. I am so very happy to hear my family and the world again! These aids are so comfortable, I almost forget they are there. I would wholeheartedly recommend Allison and Hear Wright. ”

“I have had hearing aids for a long time. These have been the best by far. I am hearing things I haven't in a long time. I am loving them. Now my family says turn up the TV instead of yelling it's too loud. ”

“Allison O'Grady is my audiologist. My experience with Ms. O'Grady has been far superior when compared to the terrible experience I had at the audiology department of that famed clinic here in Cleveland. Allison has shown concern in achieving my expectations in resolving my hearing impairment. She also has scheduled me in appointments to be current in my hearing progress. I also like to make reference to Joann Coffelt, Ms. O'Grady's PCC receptionist. Joann actually listens when I am conversing with her. A complimentary match with the both of them to make my visitations meaningful. ”

“This is my third pair of hearing aids, and by far, the best yet. I leave them in 24 hours (except for cleaning or to change the batteries) they are so comfortable to wear. I use the different settings and don't worry about the wind or background noises. I love them very much. ”

“The workers were all good. The place was very clean. They treated me very good. ”

“Alison always treats us with gentle care and professionalism. She answers our questions, provides service for our needs and is available for our regular and irregular appointments. ”

“I have worn aids for years and these are the best ever. Now I hear so much better than the ones I had before. It was a treat to have a real doctor fit and tone them. The people here are true professionals and make you feel like family. Wish I had gone here years ago, well worth the money too!”

“Very courteous and knowledgeable.”

“She had a good attitude, and she was very friendly. The only thing I didn't like was the price of the hearing aids.”

“I choose Hear Wright 1) TV Ads 2) Speaker @ Parma Hats Senior Center. My hearing aid is a few years old and needed reprogramed since my hearing had changed. Allison was more than gracious to do this for me. I was given a hearing test and then my aid was reprogramed. It was (is) so nice to hear again to not blast my TV. The joy to hear what I was missing made me cry! I now hear my chimes ring, birds, just wonderful! On my FB page I posted, "Now I can Hear Wright!" Thank you thank you! ”

“Everyone was so pleasant and nice and explained things. ”

“I like Allison's patience and very complete explanation of my hearing aids. ”

“They were really nice and friendly and helpful. They answered all my questions.”

“Very courteous, very caring, very helpful.”

“I really like their service. ”

“She was very competent very good at her job.”

“She was very professional, very friendly, and she went over everything, every little detail. It was great.”

“The doctor and office staff are awesome! They explained everything to us and could not have been more helpful!”

“The new hearing aids stay in my ear.”

“Provided me with the right hearing aid for my hearing problem.”

“I like the people & service!”

“I like how relaxing you make a person while going thru the exam. Your personality helps a lot. ”

“Professional, friendly, helpful, listened to and answered questiones or concerns. Office person has always been knowaledgeable and personable.”

“The follow up service was excellent. They made sure that they were adjusted just right to solve my hearing problem. The staff at this office was the most professional I have ever witnessed.”

“The personal touch and professionalism given to us was wonderful. I was completely satisfied and if any questions, the audiologist (Dr. O'Grady) would give thorough explanations. I feel very comfortable with all the services given to us. Thanks.”

“I like the style, fit right, volum control on noise, beep to tell when battery death”

“The women that waited on my mother were very patient with her. How anyone treats her is how I decide if I will take her back and give them our business. My mother will be 95 in one month.”

“I can hear more with my hearing aids than without them. I like the office staff too.”

“I like the care and attention given when anything questionable about hearing came up whether on appointment or not.”

“She was great, very friendly, very helpful, very personable. Both of us really liked her. Her secretary Vivian was also very nice.”

“I was apprehensive by Dr. Hern quickly helped my relax as she explained what she was going to do and why. Each visit was a pleasant experience. Everyone was very pleasant and reassuring. I really appreciated all of the follow up visits as I learned to live with my hearing devices.”

“Allison and her office manager were very pleasant and professional. Both treated me with respect and made sure I understood everything that was being discussed. I am very pleased with the hearing aids and appreciate all their help.”

“Everything! 1. Wax was cleaned out of both ears first of all. 2. The wonderful new hearing aids were shown by the doctor placing them in each of her ears. 3. Then I was told to place the aids in each of my ears. 4. With her help she explained an easier way to manage putting them in. 5. Weekly follow-up visits have been very helpfull.”

“I like the courtesy of the staff, ease of getting appointments when needed, knowledge of the staff, willingness to ameliorate & correct any problems that I am experiencing. Allison is excellent at both correcting problems as they arise & teaching me how to correct problems that I can on my own. It's great to be able to hear fully again! Thanks.”

“I appreciate the time Dr. Hearn took to evaluate my hearing needs. She was very patient and explained everything clearly.”

“She did a thorough job and answered all of my questions. It was a good experience.”

“Very pleasant - both Vivian and Allison. Knowledgeable. Very helpfull and knows what she is doing. ”

“A doctor who cares about a patients needs. Very helpfull and friendly. A doctor who is helpful in picking the right hearing aids for my needs.”

“I liked the audiologist answering all of my questions.”

“The entire staff treats us as if we were family. From the front desk back to the doctor, they seem to be genuinely interested in our best interest. I would have no hesitation to highly recommend Hear Wright to everyone. My husband has suggested Hear Wright to many people too.”

“I like Allison Hearn (audiologist). She is wonderful. She made me feel like I was her only patient. I am so pleased with my hearing aids.”

“The audiologist was professional and thorough.”

“They're always there to help - kind and understanding. I love all the ladies there.”

“Very friendly, super accomodating & helpful, didn't feel rushed. My earplugs are great - thank you!”

“I did not realize how much my hearing decreased until after I was tested and tried your hearing devices. I can now hear sounds that seemed to have disappeared - thank you!”

“I liked that they were very thorough. ”

“They were informative and took their time. ”

“First, I love the very friendly greeting. I wear my hearing aide day and night, even for sleeping. The office works with me for any adjustments I need. My hearing seems to be very close to my natural hearing as possible. I just love them.”

“Renee is excellent with being funny and cheerful when appropriate but professional when the situation calls for it. Interpersonal skills are expressed by a genuine concern for client and client satisfaction. Diamond among glass. Vivian the receptionist is friendly and helpful - good first contact.”

“I like - the small earpiece, the clarity of the sound, the courtesy of the staff, the customer service and politeness of the staff and the continual service when an issue arises.”

“I liked everything and everyone!”

“The staff is great. They're knowledgeable, patient and fun. They take their time and explain everything and answer all my questions. ”

“I really enjoyed everything with my appointments. I felt really great, they made me comfortable. They are concerned about their patients and are polite and pleasant. I would recommend anyone to them, they are the best! I always enjoy seeing them!”

“I liked the friendly atmosphere, everything was explained in detail, they made sure I was comfortable and help was always available. I also appreciated the clean, efficient office and Mary Beth and Vivian were very pleasant.”

“It's true, with two hearing aids it is better! I can hear everything, even in church, no extra hearing aid. ”

“Mary Beth Wright really cared that the hearing aids really work for your hearing loss. Without my two hearing aids I can't hear anything.”

“I liked the thorough and knowledgeable staff and Diane also is pleasant.”