HearingLife - Parma Heights (formerly Hear Wright)
A message from HearingLife - Parma Heights (formerly Hear Wright) about COVID-19:
We are open and pleased to provide service and care for our valued patients. We are closely following sanitation recommendations and have taken the necessary precautions to minimize the risk of infection. Please call to schedule your appointment.
Clinic staff
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 75 verified patient reviews for HearingLife - Parma Heights (formerly Hear Wright)! Their average review score is 4.92 () from 75 reviews.
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“The best. Everyone goes out of their way to make you feel like you’re very important. No pressure sales pitch. You are given options on what fits your needs. The best part and what I consider most important is there service after you purchase your hearing aid. Between getting batteries, cleaning and any questions you might have, they are there for you. Larry is great. Highly recommend this place ”
12/07/2020 Review submitted online
“Cheerful! Efficient! Professional attitude and office organized and clean. ”
02/26/2019 Review received via mail
“Wonderful care from the first appointment! I have had several chances to need help with my hearing aids and you have been there, ready and able to help on a very short notice. Thank you for all your help!”
11/07/2018 Review received via mail
“Dr. Leno and Joanne are the best! So glad I came to Hear Wright. ”
08/08/2018 Review received via mail
“Fantastic service and great follow-up care. ”
04/12/2018 Review received via mail
“They really help me understand my hearing loss and did all they could to make sure I was able to hear the best I could with my loss. From Joanne the receptionist, to Kelly the Doctor, they are the very best. ”
04/04/2018 Review received via mail
“I felt very secure knowing that Joanne and Dr. Kelly Leno would take good care of me and also I felt overly sensitive about my hearing loss and they both gave me a lot of confidence. Kudos to you both! ”
04/04/2018 Review received via mail
“From the warm welcome of the receptionist, through the professional exam and follow-up care, I felt my concerns really mattered. Service was BEYOND my expectations and far better than a "clinical" atmosphere. At Hear Wright, everyone is smiling and genuinely listening. Top notch!!”
03/29/2018 Review received via mail
“Regarding my mother Carol's experience and how it has affected the family, I cannot rave about this experience enough. It is like a miracle. My mother does not yell anymore or even repeat things anymore. She pretty much understands what you say to her and now can follow conversations. ”
11/02/2017 Review received via mail
“Very knowledgeable and friendly. Good service with a smile. ”
09/19/2017 Review received via mail
“I can hear clearly is what I like best!”
08/01/2017 Review received via mail
“Very pleased with my provider, Allison O'Grady, and my hearing devices. ”
04/05/2017 Review received via mail
“As I entered the office, Joan (the PCC), smiled and greeted me very warmly. Since Dr. O'grady, the doctor of audiology, was serving another client, Joan talked with me. Doctor O'Grady was very pleasant also. The hearing aids were checked while they were in my ears. ”
02/20/2017 Review received via mail
“It was a very good experience. Dr. O'Grady explained everything she was doing in a very understanding way. My appointments were always on time. Dr. O'Grady always tried to make changes so I could hear better. They were all very pleasant and knowledgeable. ”
02/09/2017 Review received via mail
“The personnel was very friendly and helpful.”
09/19/2016 Review received via mail
“I liked the friendly workers. Best technology. New hearing aid is wonderful, I wear them 15 hours a day. ”
08/10/2016 Review received via mail
“I've been a client for years and I will not go anywhere else but Hear Wright. Every person has been amazing to work with and very friendly! I highly recommend Hear Wright in Parma Heights. ”
07/01/2016 Review received via mail
“The very first appointment was pleasant, service was excellent, they took the time and answered all my questions. I would highly recommend them. ”
06/20/2016 Review received via mail
“From the moment I walked in, Allison made me feel comfortable and explained everything in great detail. I took a long time to make my decision and there was no pressure selling in those weeks. I am so very happy to hear my family and the world again! These aids are so comfortable, I almost forget they are there. I would wholeheartedly recommend Allison and Hear Wright. ”
05/25/2016 Review received via mail
“I have had hearing aids for a long time. These have been the best by far. I am hearing things I haven't in a long time. I am loving them. Now my family says turn up the TV instead of yelling it's too loud. ”
04/11/2016 Review received via mail
“Allison O'Grady is my audiologist. My experience with Ms. O'Grady has been far superior when compared to the terrible experience I had at the audiology department of that famed clinic here in Cleveland. Allison has shown concern in achieving my expectations in resolving my hearing impairment. She also has scheduled me in appointments to be current in my hearing progress. I also like to make reference to Joann Coffelt, Ms. O'Grady's PCC receptionist. Joann actually listens when I am conversing with her. A complimentary match with the both of them to make my visitations meaningful. ”
04/06/2016 Review received via mail
“This is my third pair of hearing aids, and by far, the best yet. I leave them in 24 hours (except for cleaning or to change the batteries) they are so comfortable to wear. I use the different settings and don't worry about the wind or background noises. I love them very much. ”
03/29/2016 Review received via mail
“The workers were all good. The place was very clean. They treated me very good. ”
03/29/2016 Review received via mail
“Alison always treats us with gentle care and professionalism. She answers our questions, provides service for our needs and is available for our regular and irregular appointments. ”
03/04/2016 Review received via mail
“I have worn aids for years and these are the best ever. Now I hear so much better than the ones I had before. It was a treat to have a real doctor fit and tone them. The people here are true professionals and make you feel like family. Wish I had gone here years ago, well worth the money too!”
03/04/2016 Review received via mail
“Very courteous and knowledgeable.”
12/12/2015 Review verified by phone
“She had a good attitude, and she was very friendly. The only thing I didn't like was the price of the hearing aids.”
11/25/2015 Review verified by phone
“I choose Hear Wright 1) TV Ads 2) Speaker @ Parma Hats Senior Center. My hearing aid is a few years old and needed reprogramed since my hearing had changed. Allison was more than gracious to do this for me. I was given a hearing test and then my aid was reprogramed. It was (is) so nice to hear again to not blast my TV. The joy to hear what I was missing made me cry! I now hear my chimes ring, birds, just wonderful! On my FB page I posted, "Now I can Hear Wright!" Thank you thank you! ”
10/05/2015 Review received via mail
“Everyone was so pleasant and nice and explained things. ”
09/21/2015 Review received via mail
“I like Allison's patience and very complete explanation of my hearing aids. ”
07/26/2015 Review received via mail
“They were really nice and friendly and helpful. They answered all my questions.”
06/11/2015 Review verified by phone
“Very courteous, very caring, very helpful.”
05/28/2015 Review verified by phone
“I really like their service. ”
05/13/2015 Review received via mail
“She was very competent very good at her job.”
05/06/2015 Review verified by phone
“She was very professional, very friendly, and she went over everything, every little detail. It was great.”
04/28/2015 Review verified by phone
“The doctor and office staff are awesome! They explained everything to us and could not have been more helpful!”
03/25/2015 Review received via mail
“The new hearing aids stay in my ear.”
03/17/2015 Review received via mail
“Provided me with the right hearing aid for my hearing problem.”
02/25/2015 Review received via mail
“I like the people & service!”
02/09/2015 Review received via mail
“I like how relaxing you make a person while going thru the exam. Your personality helps a lot. ”
02/01/2015 Review received via mail
“Professional, friendly, helpful, listened to and answered questiones or concerns. Office person has always been knowaledgeable and personable.”
01/28/2015 Review received via mail
“The follow up service was excellent. They made sure that they were adjusted just right to solve my hearing problem. The staff at this office was the most professional I have ever witnessed.”
01/23/2015 Review received via mail
“The personal touch and professionalism given to us was wonderful. I was completely satisfied and if any questions, the audiologist (Dr. O'Grady) would give thorough explanations. I feel very comfortable with all the services given to us. Thanks.”
12/09/2014 Review received via mail
“I like the style, fit right, volum control on noise, beep to tell when battery death”
10/20/2014 Review received via mail
“The women that waited on my mother were very patient with her. How anyone treats her is how I decide if I will take her back and give them our business. My mother will be 95 in one month.”
10/20/2014 Review received via mail
“I can hear more with my hearing aids than without them. I like the office staff too.”
10/20/2014 Review received via mail
“I like the care and attention given when anything questionable about hearing came up whether on appointment or not.”
10/20/2014 Review received via mail
“She was great, very friendly, very helpful, very personable. Both of us really liked her. Her secretary Vivian was also very nice.”
09/25/2014 Review verified by phone
“I was apprehensive by Dr. Hern quickly helped my relax as she explained what she was going to do and why. Each visit was a pleasant experience. Everyone was very pleasant and reassuring. I really appreciated all of the follow up visits as I learned to live with my hearing devices.”
09/22/2014 Review received via mail
“Allison and her office manager were very pleasant and professional. Both treated me with respect and made sure I understood everything that was being discussed. I am very pleased with the hearing aids and appreciate all their help.”
09/05/2014 Review received via mail
“Everything! 1. Wax was cleaned out of both ears first of all. 2. The wonderful new hearing aids were shown by the doctor placing them in each of her ears. 3. Then I was told to place the aids in each of my ears. 4. With her help she explained an easier way to manage putting them in. 5. Weekly follow-up visits have been very helpfull.”
09/05/2014 Review received via mail
“I like the courtesy of the staff, ease of getting appointments when needed, knowledge of the staff, willingness to ameliorate & correct any problems that I am experiencing. Allison is excellent at both correcting problems as they arise & teaching me how to correct problems that I can on my own. It's great to be able to hear fully again! Thanks.”
09/03/2014 Review received via mail
“I appreciate the time Dr. Hearn took to evaluate my hearing needs. She was very patient and explained everything clearly.”
07/22/2014 Review received via mail
“She did a thorough job and answered all of my questions. It was a good experience.”
06/28/2014 Review verified by phone
“Very pleasant - both Vivian and Allison. Knowledgeable. Very helpfull and knows what she is doing. ”
06/03/2014 Review received via mail
“A doctor who cares about a patients needs. Very helpfull and friendly. A doctor who is helpful in picking the right hearing aids for my needs.”
05/16/2014 Review received via mail
“I liked the audiologist answering all of my questions.”
05/13/2014 Review received via mail
“The entire staff treats us as if we were family. From the front desk back to the doctor, they seem to be genuinely interested in our best interest. I would have no hesitation to highly recommend Hear Wright to everyone. My husband has suggested Hear Wright to many people too.”
04/23/2014 Review received via mail
“I like Allison Hearn (audiologist). She is wonderful. She made me feel like I was her only patient. I am so pleased with my hearing aids.”
04/11/2014 Review received via mail
“The audiologist was professional and thorough.”
03/19/2014 Review received via mail
“They're always there to help - kind and understanding. I love all the ladies there.”
03/19/2014 Review received via mail
“Very friendly, super accomodating & helpful, didn't feel rushed. My earplugs are great - thank you!”
03/12/2014 Review received via mail
“I did not realize how much my hearing decreased until after I was tested and tried your hearing devices. I can now hear sounds that seemed to have disappeared - thank you!”
03/12/2014 Review received via mail
“I liked that they were very thorough. ”
02/27/2014 Review verified by phone
“They were informative and took their time. ”
12/08/2013 Review verified by phone
“First, I love the very friendly greeting. I wear my hearing aide day and night, even for sleeping. The office works with me for any adjustments I need. My hearing seems to be very close to my natural hearing as possible. I just love them.”
11/15/2013 Review received via mail
“Renee is excellent with being funny and cheerful when appropriate but professional when the situation calls for it. Interpersonal skills are expressed by a genuine concern for client and client satisfaction. Diamond among glass. Vivian the receptionist is friendly and helpful - good first contact.”
10/01/2013 Review received via mail
“I like - the small earpiece, the clarity of the sound, the courtesy of the staff, the customer service and politeness of the staff and the continual service when an issue arises.”
09/06/2013 Review received via mail
“I liked everything and everyone!”
08/07/2013 Review received via mail
“The staff is great. They're knowledgeable, patient and fun. They take their time and explain everything and answer all my questions. ”
07/10/2013 Review received via mail
“I really enjoyed everything with my appointments. I felt really great, they made me comfortable. They are concerned about their patients and are polite and pleasant. I would recommend anyone to them, they are the best! I always enjoy seeing them!”
11/16/2012 Review received via mail
“I liked the friendly atmosphere, everything was explained in detail, they made sure I was comfortable and help was always available. I also appreciated the clean, efficient office and Mary Beth and Vivian were very pleasant.”
11/05/2012 Review received via mail
“It's true, with two hearing aids it is better! I can hear everything, even in church, no extra hearing aid. ”
10/03/2012 Review received via mail
“Mary Beth Wright really cared that the hearing aids really work for your hearing loss. Without my two hearing aids I can't hear anything.”
10/03/2012 Review submitted online
“I liked the thorough and knowledgeable staff and Diane also is pleasant.”
09/13/2012 Review received via mail
Clinic details
About this hearing center
At HearingLife –we have proudly been serving the community of Parma Heights and its’ surrounding areas. We offer FREE, no obligation adult hearing tests with consultation and in-clinic demos. We use the latest hearing aid technology from a variety of trusted brands to ensure you get the best quality products. Client satisfaction and hearing care is our number one priority. Be sure to call us or stop in to book your appointment for a no cost baseline hearing test and take the first step to better hearing health.
Hearing care services
Our services include the following:
- comprehensive hearing evaluations and testing
- hearing aid sales – latest technology
- hearing aid dispensing and fittings
- hearing aid accessories
- hearing aid service including cleaning, checks, maintenance and repairs
- custom earmolds and hearing protection
- hearing aid batteries
- assistive listening devices
- tinnitus
Hours of operation
Sunday | Closed |
Monday | 9:00 am - 5:00 pm |
Tuesday | Open by appointment |
Thursday | 8:00 am - 5:00 am by appointment |
Friday | 9:00 am - 5:00 pm |
Saturday | Closed |
Evening and/or weekend hours available by appointment. Please call to schedule. |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details