Preferred Hearing Care

"Where sound comes to life"
(25 Reviews)
Call: (417) 429-2295
3242 S National Ave Springfield, MO 65807
Clinic website


Clinic staff

Sue Ekstam


Sue Ekstam has a unique work history in the field of audiology. For eleven years, Sue worked for two major hearing aid manufactures, Oticon and Unitron Hearing, traveling a large extended territory training audiologists and hearing instrument specialist on the features, benefits, and programming of the latest cutting edge hearing instrument technology.  She has spoken to countless audiences; both professional and to the general public. Prior to her employment on the hearing instrument manufacturing side, Sue worked clinically at a private dispensing practice. Sue earned her Master of Science degree in Audiology  from Missouri State University.  

This provider is licensed in Missouri (#12002).
This provider participates in the following insurance and discount plans: MCAS, Prime Health, Hearing Care Solutions, Harmony Hearing, Homelink, Federal Employee Program, TruHearing, UAW, OCCM, AFE USA, NEI, AARP-HearUSA and Advanced Hearing Providers.

Joe Wilson


Joe Wilson received his dispensing license in 2008 and apprenticed under the former Chairman of the Missouri Board of Examiners for four years. Joe’s concern for the needs of his patients and his dedication to helping them enjoy life more fully has made him the Specialist of choice for hundreds of patients in southwest and central Missouri. Joe is familiar with the latest technology and is qualified to help all patients, even those with difficult to fit hearing loss. It is Joe's belief that educating his patients is critical to helping them successfully overcome their loss and lead active, vibrant lives.

Clinic reviews

Read 25 verified patient reviews for Preferred Hearing Care! Their average review score is 4.96 () from 25 reviews.

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“I was very nervous about wearing hearing aids at 47, but Mrs. Ekstam made me feel very comfortable and was very helpful. She made sure I understood how to use the aids and told me to contact them for anything I had questions on. Extremely friendly. ”

of Branson, MO   
01/15/2018    Review received via mail
5 out of 5 1.

“My experience was great. Sue was very thorough and professional. I couldn't have been more pleased. After previous so-so experiences, I am now hearing better than I have in 10 years. ”

of Springfield, MO   
01/12/2018    Review received via mail
5 out of 5 1.

“I had excellent service. Sue Ekstam was very informed of her job. ”

of Lebanon, MO   
01/10/2018    Review received via mail
5 out of 5 1.

“Sue has taken care of my hearing for the past 5 years. She took my old hearing aids and reprogrammed them, so that I could hear, by using REM equipment. I highly recommend Preferred Hearing Care. ”

of Springfield, MO   
01/09/2018    Review received via mail
5 out of 5 1.

“We arrived unexpected, no appointment, they worked us in, did a great job on testing, answering questions and explaining each step. Good job on fitting, education and return demos. Very friendly and patient. ”

of Aurora, MO   
01/09/2018    Review received via mail
5 out of 5 1.

More Reviews

More information

About this clinic

Preferred Hearing Care is a dedicated hearing healthcare facility. Your hearing health is as important to us as it is to you. When you visit our office, you will receive the best possible care as well as education about your hearing ability. From location to comfort, technology to service, every detail at Preferred Hearing Care works in harmony to support the greater whole: an uncompromising local hearing care experience that offers equal parts service and inspiration.

Clinic services

Our services include the following:

  • hearing screenings
  • hearing aid evaluations
  • hearing aids
  • hearing aid fittings to ensure proper amplification
  • hearing aid accessories
  • hearing aid service including cleaning, checks, maintenance and repairs
  • hearing aid batteries
  • assistive listening devices

Call us today to schedule your appointment to hearing better.

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Hours of operation

Sunday Closed
Monday 9:00 am - 5:00 pm
By appt.
Tuesday 9:00 am - 5:00 pm
By appt.
Wednesday 9:00 am - 5:00 pm
By appt.
Thursday 9:00 am - 5:00 pm
By appt.
Friday 9:00 am - 5:00 pm
By appt.
Saturday Closed

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.