Dr. Peter Marincovich is a native of Santa Rosa and has been an audiologist in the North Bay area since 1984. He earned his graduate degree in communicative disorders from Louisiana State University and his Ph.D. in Audiology from the University of Memphis. Dr. Marincovich works with patients of all ages and levels of hearing loss.
Read 6 verified patient reviews for Audiology Associates - Mendocino! Their average review score is 3.67 () from 6 reviews.
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“During my hearing test, a high pitched sound caused me jerk back in my chair, and I left the office with what I now know to be tinitus. When the sound failed to go away I called the office to let them know about the problem I was having. Six days later I called again, as my call was not returned, and was told by the receptionist that Monday was a holiday and she was busy and was asked if I wished to talk to another audioligist in the office as Mr. Marincovich would not be in for quite some time. I received a call fom a very nice audioligist in that practice who said that it was rare but tinnitus could be caused from a hearing test. I then made a telephone appointment with Peter Marincovich, whom I had my test with. I spent a day waiting for a call but received none. I made a second phone appointment and did not receive a call. I called the office and strongly stated that I did not appreciate the lack of care and follow up I'd received. I then made a 3rd phone appointment, which Mr. Marincovich did keep, and I set up a follow up appointment. At that appointment a second hearing test was proposed, but for fear of the condition worsening, I declined. I was then told there were some things I could do which might help, and that Mr Marincovitch would email that information to me. He also said they could sell me a hearing device ( cost, $1,700) which may or may not help. I said that I didn't think I wished to pay $1,700 for a device that may or may not help after getting tinnitus from a hearing test I'd received at his office. And, by the way, I would have to purchase a smart phone to work with the hearing aid. I was not happy when I left the office. My second, and last, offie visit was on September 14 and I have still not received the promised email with information which might help my tinnitus condition. I have called the office 3 times, first leaving my email address, in hopes that the info had been sent to an incorrect email address. I have left 2 more messages, requesting promised information, with no returned calls and no information to help my condition. This is truly adding insult to injury! ”
Received 11/26/2018Official Response from Audiology Associates - Mendocino:“Dear Carol, We appreciate you sharing your comments and concerns, and we are committed to patient safety and satisfaction. We are sorry you weren’t satisfied with your experience here. Tinnitus is not caused or exacerbated by hearing evaluations, but rather by independent factors. There must have been a misunderstanding; none of our staff told you that tinnitus could be caused from a hearing test. When a patient voices concerns about tinnitus or their hearing, they are offered additional testing. In this case, you declined additional testing. We also advise patients who are bothered by tinnitus that often amplification (i.e., a hearing aid), tuned to the pitch of the tinnitus, could assist in managing tinnitus. We advise all patients that if they move forward with a hearing aid, there would be an evaluation process at the end of which, if they are not satisfied with the results, they are able to return the hearing aid and receive a full refund. With respect to communications with you, our records show that we promptly responded to each of your phone calls and inquiries. We apologize for your frustrations and we appreciate your feedback and concerns in this regard. We will examine our internal procedures to determine what, if any, changes need to be made to best serve our patients in the future. We would welcome the opportunity to discuss this further with you if you wish. Peter J. Marincovich”
“When I first went to this audiologists office I was very pleased. But, staff changed and Peter is a very busy man with three offices. He now leaves the hearing evaluation and all other services to one staff person who does not have the same professional expertise or skills. The last time I went to the Mendocino office to find a solution to the static I was hearing with one of my hearing aids, that staff person advised that I could either send my hearing aid to the manufacturer for repair at a cost of $250 or I could purchase new hearing aids. The cost of two new behind-the-ear with molds type of hearing aid is approximately $5,000. I just happened to be going to San Francisco and stopped in at Peter's San Rafael office. Low and behold the technician from the back was able to switch out the wire and speaker in about ten minutes at a cost of $150. So, by going around the Mendocino staff person I was able to save $100 and get my hearing aid repaired in about ten minutes. I reported this and another problem when the office contacted me thereafter. I have not received any satisfaction yet. I am now seeking another hearing aid professional.”
“I thought that they paid a lot of attention to what I told them. They listened very carefully and I thought they were very concerned about what I wanted to achieve. ”
“Getting hearing aids boosted my confidence. Felt I could carry a conversation with my coworkers for the first time in many years.”
“Extremely professional and confident in his assessment. ”
About this clinic
For almost three decades, Audiology Associates has helped people hear better in Santa Rosa, Mendocino, Novato, Mill Valley and the surrounding California communities. Our staff is patient, caring, professional and up to date. They always strive to have the latest digital hearing aids on the market today. We will test your hearing and help you understand your hearing needs. If you need hearing aids, we will evaluate your hearing loss and lifestyle so we can provide you with the best hearing technology to suit your needs. Call us today to start hearing better.
Trust Audiology Associates in Mendocino for all of your hearing health care needs. We provide expert hearing help services to people of all ages, ranging from newborn to over a hundred years old. Hearing care services are offered at our office locations in the North Bay area in Santa Rosa, Novato, Mill Valley and Mendocino.
Complete diagnostic evaluation of ears and hearing Air and bone conduction hearing tests Speech threshold and discrimination testing Immittance (impedance) testing, including tympanometry, acoustic reflexes and reflex decay Industrial hearing evaluations and screenings Pediatric hearing evaluations Infant hearing assessment Auditory Brainstem Evoked Response (ABR) Automated Auditory Brainstem Evoked Response (AABR) Electronystagmography (ENG) Central Auditory Processing (CAP) Screening Otoacoustic Emissions (OAE) Comprehensive communication needs assessment Hearing aid evaluation and dispensing: Basic, Advanced, Programmable and Digital “Real Ear” computerized hearing aid evaluation Assistive Listening Devices Visual Reinforcement Audiometry (VRA) Conditioned Operant Response (COR) Behavioral Observation Audiometry (BOA) Test Assistance from a trained Audiology Aide Battery Club/Battery Card Senior programs Loaner hearing aids Assistance programs Custom hearing protectors Swim earplugs Lip reading/communication skills course (SRJC) Educational presentations/inservices
|Monday||8:00 am - 5:00 pm |
|Tuesday||8:00 am - 5:00 pm |
|Wednesday||8:00 am - 5:00 pm |
|Thursday||8:00 am - 5:00 pm |
|Friday||8:00 am - 5:00 pm |
|Evening and/or weekend hours available by appointment. Please call to schedule.|
Accepted forms of payment
- American Express
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details