Related Help Pages: Hearing aids Repairs Batteries

Troubleshooting your hearing aids at home

After purchasing your hearing aids, you will need to take good care of the devices to ensure they work properly and you do not run into any issues. Since you will be using these instruments on a regular basis, you are bound to run into issues with them. Fear not, hearing aids can be repaired easily. However, there are a few things that you should look out for regarding your devices.

Checking the batteries on your hearing aid keeps it in good conditionI hear a whistling or howling noise:

There are several reasons why your hearing aids may be making this noise, and it's even a possibility that it isn't the hearing aids at all. When you are first getting accustomed to hearing aids, you are also getting used to outside noises that you aren't used to. This can mean whistling or howling from outdoors is louder than you remember it. But if that isn't the case, it's a possibility that the device isn't inserted properly. Simply remove it and reinsert the hearing aid to see if that solves the issue. If not, it's possible that there is a buildup of ear wax within the device. In this situation, you need to have your hearing aids properly cleaned to get rid of the accumulation.

I don't hear anything:

If there is no sound coming from your hearing aids, this could mean that the sound outlet or microphone is clogged. It could also be an indicator that your batteries died. It's an easy fix if the batteries died, but it will take a little more effort if there is a clog in your devices. You may have to clean the microphone with a brush, clean the sound outlet or change the wax filter.

The sound isn't clear:

If the sound coming from your hearing aids is distorted or unclear, this could mean that the batteries or battery contacts are dirty or corroded. Check this area of your hearing aids first to see if surfaces need to be cleaned or batteries need to be replaced. If this is all clean, you may have your hearing aids' telecoil switched on. This is a simple fix, and all you have to do is switch from the telecoil to the microphone signal, which is usually just a small switch on the device itself.

Daily care for your hearing aids is pertinent to the function of them. Follow these guidelines from the American Speech-Language-Hearing Association to ensure that your devices run smoothly without a hitch:

  • Minimize contact with moisture: Your hearing aids are sensitive to moisture, so it's important to shield them from rain, sweat and water. If you are an active individual, consider investing in protection sleeves that are water-resistant.
  • Change batteries: If you use your hearing aids all the time, you may expect to change the batteries every couple of weeks. You can use a battery tester to check the devices for fully performing batteries, and make sure that you keep a spare battery on hand.

If you feel that your hearing aids may need further care, or you do not feel comfortable fixing the issue yourself, make sure to call your audiologists. Hearing healthcare professionals can clean the device or diagnose the problem for you.

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