Professional Hearing Services

"Our goal is to provide you the best possible hearing care, based upon your individual needs. We also have offices in Mukwonago, New Berlin, and Oconomowoc."
(1 Review)
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1111 Delafield St Ste 102 Waukesha, WI 53188

Clinic staff Irene.jpg

Tracey Irene


Dr. Irene grew up in Wisconsin and is the Senior Staff Audiologist at Moreland Ear, Nose, and Throat/Professional Hearing Services. She earned her Doctor of Audiology degree through Arizona School of Health Sciences and has been with Moreland Ear, Nose, and Throat/Professional Hearing Services for twelve years. She has a special interest in children and has participated as a consultant for the Birth to Three Program and Sound Beginnings Program. She volunteers on the BEST committee for the American Academy of Audiology and has published a number of articles on marketing as a result. Johnson 2.jpg

Jennifer Johnson


Dr. Jennifer Johnson has been with Professional Hearing Services since 2003. She earned her Master of Arts degree in Audiology from the University of Illinois in Champaign, Illinois and earned her Doctoral Degree in Audiology from A.T. Still University, Arizona School of Health Sciences in Mesa, Arizona. She provides a wide range of diagnostic and rehabilitative audiology services and enjoys a special interest in hearing aids. She enjoys spending time with her family, taking walks, and playing sand volleyball.

Clinic reviews

Read 1 verified patient review for Professional Hearing Services! Their review score was 1 () from 1 review.

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Professional Hearing Services

“I had good service when I came in for my hearing aid. So when my 92 year old dad came from Texas and was having some trouble....I called for 5 min. Of someone's time to see if his volume control button was broke or battery's wiped out at the airport, and no one would help unless he had 80 dollars!! So thank you!”

of Pewaukee, WI   
Review submitted online
1 out of 5 1.

Official Response from Professional Hearing Services:
“Kathy W, I understand that is can be frustrating when a problem goes unresolved, especially when a family member is visiting from out of town. Our drop off service, is for established patients of our practice. We are happy to see new patients from other facilities but in order to provide quality care, we require an initial office visit. The visit allows us to meet the patient, obtain needed records in order to be able to program the device, and be available to our patients to answer questions and provide instructions on care and cleaning if needed. The reason we charge for this visit for outside patients, is because we set aside 30 minutes of our schedule to provide all necessary services. The office fee does not apply to patients who have purchased their hearing aids through our practice as this service is included in the purchase price. In the future, should need arise for our services, please reach out to your audiologist directly, to discuss your needs to determine the best method to resolve the problem. There may be a solution outside of our normal protocol to remedy the situation. Thank you for your feedback. Sincerely, Professional Hearing Services”

More information

About this clinic

Professional Hearing Services is part of Moreland Ear, Nose, and Throat Group. We offer a full range of hearing care services to patients of all ages. Our highly qualified clinical professionals provide complete testing, evaluations and offer the most advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and hopefully ensure a better quality of life through better hearing.

Clinic services

We provide full comprehensive hearing services including:
•Complete hearing evaluation and testing
•Evaluation of dizziness and balance problems
•Tinnitus evaluation and testing
•Hearing aid evaluation and dispensing
•Hearing aid adjustment and servicing
•Custom ear protection
•Assistive listening devices
•Specialized Auditory testing


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Hours of operation

Sunday Closed
Monday 8:00 am - 5:00 pm
Tuesday 8:00 am - 5:00 pm
Wednesday 8:00 am - 5:00 pm
Thursday 8:00 am - 5:00 pm
Friday 8:00 am - 5:00 pm
Saturday Closed

Accepted forms of payment

  • Cash
  • Check