Pam Montgomery-Earl started her professional career as a Registered Nurse and 10 years as a Neonatal Nurse Practitioner. Hearing loss issues in her family stimulated an interest in Speech Language Pathology and Audiology, she returned to school and completed a Masters in Speech and Hearing Science, and a Clinical Doctorate in Audiology. She is certified as an ASHA Speech Language Pathologist and Audiologist and is a Fellow in the American Academy of Audiology. For the past 21 years she has worked as an Audiologist in the provision of Pediatric and Adult Audiology Services.
Pam believes that untreated hearing loss is a serious national health crisis that severely affects patients, their families, and their ability to communicate in many ways. Her professional goals include educating her community regarding hearing loss and its ramifications, and identification and assessment of her patient’s hearing. There are many amplification options available to patients with hearing loss and Pam feels it can be very confusing for some patients. She works to provide an explanation of the best options available, as well as, provide the products and services which will help patients hear better. Choosing to work with Nilsson Hearing Clinics was an obvious choice because of their commitment to provide patients with the best quality products on the market and their focus on Auditory Counseling services designed to improve patient’s ability to function.
The family business turned out to be even more enjoyable and fun than I had thought and I still look forward to each day on the job. After all, I get to meet people from all walks of life, hear their stories, and help them improve their lives. Family is so important to me (and working in a family business has its advantages there), so when I can help someone reconnect with their own family and experience a happier, fuller life… I’ve realized that there really isn’t a more rewarding feeling out there.
We have people come in who have been isolated from their friends and family for years. Some have had bad experiences, and others don’t even realize how isolated they are until we open the door for them. Restoring and improving hearing can have a total 180-degree effect on their lives. I’ve had some clients cry tears of joy in the office because they are so happy to once again feel that connection with their world. It’s an incredibly fulfilling feeling.
Of course, there are always some challenges along the way. We try so hard here, so on those rare occasions when we’re not able to quite reach a patient’s hearing goals and give them overall completeness, it can be a hard pill to swallow. There are only so many things we can do to help patients get around the barriers, but we will do whatever we can (and then some) to try and help.
And that inspires us to keep on growing. Our goal is to reach as many people looking for help as possible, and to help them reach the happiness they’ve been searching for. All of that passion for excellence comes along with the best service possible. Without that, growth wouldn’t be worth it.
As the grandson of an internist, I always wanted to grow up and help people like my grandpa did. He practiced in Provo, Utah for many years and was the original inspiration for my desire to provide quality patient care. After serving an LDS mission, I took a job as a medical assistant in a pediatrics office and loved every minute of it. Seeing how the doctors and physician's assistants interacted with the kids cultivated an even deeper desire... in me to continue pursuing a career in the health field.
As my final year of undergraduate work loomed on the horizon, I took the opportunity to seek the advice of a friend that had become a physician's assistant in the pediatrics clinic where I worked. I wanted to know what I could do to prepare to take the GRE and which schools I should apply to. Before he would answer any of my questions, however, he made me answer a few of his own: why do you want to become a PA? Do you enjoy being able to spend time with your spouse? Are you willing to sacrifice that time with your family in order to further your career? I wanted to become a PA in order to truly help others and improve their quality of life. However, I was hesitant about sacrificing time with my spouse in order to further my career. After answering his questions, he told me that I should consider a different type of health care if I truly wanted to help others without sacrificing time with family. His suggestion was hearing.
After much thought and consideration, I took the plunge and started interning at a hearing clinic in Orem, Utah and it was the best decision I have ever made! Having the opportunity to work one-on-one with patients to improve their hearing is the most rewarding experience imaginable. Nothing makes me feel better than to see someone's face light up when they hear the whisper of their loved one for the first time in 20 years. The icing on the cake is that at the end of the day, I can go home and enjoy time with my beautiful wife, Megan, and our year-old boy, Jackson.
After becoming board-certified and coming to work at Nilsson Hearing Clinics, I can honestly say that there is no better establishment to improve your hearing health. Having worked with a few different practices, with no reservations whatsoever, I can tell you that this group uses the most cutting-edge technology and provides the highest quality of care to their patients, bar none. I am looking forward to many more years of improving the quality of my patients' lives!
We welcome Kelli with open arms to our family here at Nilsson Hearing as Director of Patient Education. As a strong woman, Kelli brings with her vast experience in relationship building and education. When you walk into our office, you will instantly see that Kelli makes the room brighter for everyone; it’s a rare gift…and she has got it! Throughout her years of educating and instructing others, Kelli has given her all each and every day to make sure someone’s life is just a little better because of her efforts. As our new Director of Patient Education, Kelli will continue with this mission by overseeing our auditory training program, group classes, healthy aging seminar series, and working one-on-one with each of you to make sure you are living life from a front row seat with your renewed hearing abilities. Welcome to the family Kelli!
A few years ago, while working the front desk, I overheard Eric Nilsson say he was in need of a hearing instrument specialist. I thought about it and it seemed like something I could do. I already had many responsibilities that fell under the hearing instrument specialist umbrella, so I was confident I could make the transition from patient care coordinator. So I am! Right now, I’m a state licensed hearing instrument intern. Once I’ve finished up about two more years in the internship position, I’ll make a second transition into a full-time, nationally-certified hearing instrument specialist!
This is one of the greatest jobs I’ve ever had. Seriously! And to call it a job just doesn’t feel right. I love to help patients and to see them react when they hear as a result of the work we all do here. Some of them laugh or giggle, others may cry, and a few look around, stunned or amazed, or even a little unsure at the sounds they are hearing after years or more of missing out on the sounds many of us tend to take for granted. There is so much joy from what we get to do and from the results we get.
A Hearing Instrument Specialist Intern, is new to the team at Nilsson Hearing Clinics. A long time resident of southern Utah and Cedar City, Justin graduated with a Master’s Degree in Public Administration from Southern Utah University in 2012. He joined the Nilsson Hearing Clinics team in October 2014 and will be working at our Cedar City, Utah location. Justin, excited about this new chapter in his life, decided to become part of the team because of his desire to help those in need. While exploring the idea of becoming a Hearing Instrument Specialist he was able to sit-in on appointments to see, in person, the tremendous impact that hearing aids can have on a persons life. The personal interactions with patients pushed him over the edge saying “I’ve always enjoyed the opportunity to meet new people. Not only meeting them but knowing that the work we do can help them in their day-to-day life. It can be a very rewarding experience.”
In his time away from the office he is a sports fanatic. Watching, learning, and participating in all types of sports from basketball to golf to cricket, there aren’t many limits on the sports he enjoys. He also enjoys being outdoors and visiting the sites, scenery, and hikes that southern Utah has to offer.
As our Patient Experience Manager, it’s Rosie’s responsibility to make sure every patient has the best visit possible while they’re with us. With Rosie on the job, every patient who comes to see us will have a pleasant experience.
“Although, this is a new opportunity for me, I’m excited to meet new people and make sure everything about the hearing process is pleasant for the patients and the provider,” Rosie says.
A fluent Spanish speaker, Rosie lived in Mexico for 10 years before returning to US shores. After moving back to the US, she spent some time in California. Rosie says living abroad was an interesting experience, though she hasn’t visited Mexico since she moved to Utah. Rosie and her daughter have lived in Utah for the last three years. Rosie’s daughter is currently a student at Utah State.
When Rosie isn’t at work, she likes to stay active. She recently completed her third half-marathon “under much duress,” she says with a laugh. However, she also loves curling up with a good mystery novel or kicking back to watch a British crime drama (“Sherlock,” “Vera,” and “Broadchurch” are some current favorites). “I love Vera,” Rosie says of the show’s title character. “She’s brash and fantastic!” Rosie is happy to keep up the desert landscaping in her yard, because it requires little maintenance.
If you’re itching to talk about a good book or some mystery television, be sure to say hello to Rosie at your next appointment! We’re lucky to have her as part of the Nilsson team!
You can find Marsha at the checkout desk in our Downtown St. George office giving a smiling farewell at the end of each patient’s visit. Her coordination of patient experience and follow up care is unmatched in St. George, and although she is new to us at Nilsson Hearing her experience in the industry spans many years in medical offices ranging from Orthodontics to Physical Therapy. Marsha is a team player with a very large heart and desire to help people live better lives; with hearing help or any other improvement she can provide.
Born and raised in Page, Arizona; home of Lake Powell she has the greatest love for LIFE! Her experience growing up on one of our nation’s most treasured lakes has given her the ability to enjoy whatever life brings her way. Happiness is one of Marsha’s main concerns and that is one of the many reasons we are glad to have her as our family. Speaking of family, Marsha has been married for 22 years and has three beautiful children ranging in age from 21 to 12; one boy and two girls. In her time away from us, she enjoys water, hiking, and camping with her family and making the most out of her LIFE!
Read 26 verified patient reviews for Nilsson Hearing Clinics! Their average review score is 4.96 () from 26 reviews.
“So far so good. Have only had them for one day. Hearing things I have not heard for a long time. Some times it is a little distracting. Looking forward to the next 2 weeks as a good test.”
“Eric is a wonderful guy. He is passionate about helping people restore their hearing so that they can experience life to the fullest once again. He is very personable and easy to relate to. I would recommend Nilsson Hearing Clinics to anyone that may be missing out on that valuable part of their life. ”
“I love them.”
“She was competent.”
“Nilsson Hearing Center has been very good, guiding and allowing me to try several devices until satisfied. The staff is very helpful and the testing and programming equipment is 'state of the art' and very impressive.”
About this clinic
For 33 years, we at Nilsson Hearing Clinics have believed in a world where those with hearing loss (and their loved ones) can live a life unhindered by the obstacles, misperceptions, and handicap that were once associated with hearing loss and the use of technologically advanced hearing aids, devices, and accessories.
At Nilsson Hearing Clinics, our providers and staff empower people to stay actively-engaged and connected to their world by providing life-enhancement services that solve the struggles of those affected by hearing loss.
Our offerings include FREE Baseline Hearing Health Evaluations, our Comprehensive Hearing Therapy Programs, Personalized Auditory Counseling, and the most advanced natural-sounding frequency-specific amplification the hearing industry has available.
Our services include:
- FREE Real World Hearing Assessments
- FREE Medical Hearing Evaluations
- Tinnitus Treatment Options
- Ring-in-the-Ears Solutions
- Doctor of Audiology and Board Certified Specialists
- Middle Ear Functional Analysis
- Live Speech Mapping Verification
- Otoacoustic Emmissions
- Hearing Instrument Batteries, Repairs, and Adjustments
- Bi-Weekly Seminar Series
Call this clinic today!
|Monday||8:00 am - 5:00 pm|
|Tuesday||8:00 am - 5:00 pm|
|Wednesday||8:00 am - 5:00 pm|
|Thursday||8:00 am - 5:00 pm|
|Friday||8:00 am - 5:00 pm|
|Evening and/or weekend hours available by appointment. Please call to schedule.|
Accepted forms of payment
- American Express
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details