Brooks Hearing Clinic - Mount Pleasant

"Expert care. Honest answers. Satisfaction guaranteed."
(1 Review)
Call: (903) 285-6369
301 W 19th St Mount Pleasant, TX 75455
http://www.brookshearing.com

Clinic staff

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Jami Brooks

AuD, CCC-A/SLP

Jami received her degrees from Baylor University, and A.T. Still University- AHSC. Jami has been providing expert care and honest answers to our patients since 1987. She is a member of American Speech Hearing Association, Texas Academy of Audiology, American Academy of Audiology.

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Candace Leflore

She is our newest provider on staff licensed by the Texas State Board. She assists patients in Mt Pleasant and Paris.

Clinic reviews

Read 1 verified patient review for Brooks Hearing Clinic - Mount Pleasant! Their review score was 4 ().

Write a review

“A story of redemption....Upon my first visit, it turned out that the new office assistance had not put my daughter's appointment down. The appointment was an infant and they didn't have the proper equipment in the office that day, so unfortunately I had to be rescheduled. Since I had taken time off work and had to drive 35 minutes to get to their office, I was none too pleased to say the least, but they were clearly sorry about the inconvenience and I could tell from their response it wasn't something that typically happened. A week later I got a nice apology card in the mail, and the following week was my new appointment. This time the appointment was seamless. They made an extra effort to ensure there were no snags, were very sweet with my daughter, and had us in and out in 20 minutes. I have to say that they redeemed themselves despite the initial mistake and I would be happy to go back again.”

of Gilmer, TX   
Review submitted online
4 out of 5 1.

More information

About this clinic

Our goal is to provide you with the most effective solution to your hearing problems in a friendly, caring environment. Brooks Hearing Clinic has been delivering only the best in hearing care and diagnostic services to our communities in Northeast Texas and Southeast Oklahoma for over two decades. We have extensive expertise with state of the art hearing aid technology and total hearing test services for children and adults. Advanced diagnostic equipment is used to provide thorough, complete evaluations. We stand behind our products and services with our 100% Service Satisfaction Guarantee. We are dedicated to providing compassionate, knowledgeable and personal care to meet your special needs.

Visit one of our offices in Paris, Greenville, Sulphur Springs, or Mt. Pleasant to learn more about how we can help you with your hearing loss.

Clinic services

Our expert staff of AudigyCertified™ professionals provide services to those from newborn to over a hundred years old. These include basic behavioral tests and sophisticated computerized otoneurological evaluations. When appropriate, the latest digital hearing aids may be utilized to help compensate for a hearing impairment.
 
If a hearing loss is suspected, an appointment with one of our licensed hearing professionals should be made for the purposes of testing and evaluation.

After the age of 50, a regular hearing test should be considered as important as one’s yearly physical checkup.

Testing is painless, comfortable and safe. Basically, it consists of answering questions about your hearing health, recognizing everyday words at different volume levels, and identifying different sounds.

Your ability to hear each tone, or frequency, produces a unique hearing pattern which is recorded on an audiogram.

The test is completed in a sound booth using earphones and bone conduction oscillator. Your professional then uses the audiogram to determine the type and severity of hearing loss. These tests should help determine whether a hearing loss is best treated medically or with hearing aids.


Hearing Aids
All patients undergo a comprehensive hearing exam prior to receiving hearing aids to determine the cause and extent of the loss. A detailed case history is also completed. Once a patient becomes a candidate for hearing aids based upon their hearing handicap all options are discussed with the patient including style of the hearing instrument and technology level required to meet their communication goals. The hearing aids are then programmed to match their unique hearing loss. All patients are instructed on use and care of the hearing instruments and follow-up tests are performed to assure optimal programming of the aids.

 
Hearing Aid Checks and Servicing
The cornerstone of our customer service is the follow-up our patients receive once fit with hearing aids. Most patients initially require 2-4 office visits to understand how to once again listen and how to take care of their new hearing aids. Subsequent hearing aid adjustments or trouble shooting is always available at no charge for the life of the hearing instruments. In fact, most patients can be seen for hearing aid related problems the day they call. In addition, all patients receive our quarterly newsletter to keep them informed of the latest research into hearing disorders and technological improvements. Finally, all patients are scheduled for an annual hearing exam to retest their natural hearing and quarterly clean and check of their hearing aids – all at no cost.
 

Assistive Listening Devices (ALDs)
When a patient has a hearing loss sometimes an assistive listening device (ALD) is required in addition to or instead of a hearing aid. ALDs can be amplified telephones, TV enhancers, visual smoke and doorbell alarms and a variety of other items designed to keep the hearing impaired in touch with their environment. We have a number of these items in our office for demonstration where their benefits can be quickly observed. Because this technology is so quickly evolving we always have access to the latest information and can special order any ALD.

Call this clinic today!

(903) 285-6369

Hours of operation

Sunday Closed
Monday Closed
Tuesday 9:00 am - 4:00 pm
By appt.
Wednesday Closed
Thursday 9:00 am - 4:00 pm
By appt.
Friday Closed
Saturday Closed

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial Aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details