Dr. Sally Baerman has practiced diagnostic and rehabilitative audiology for over 28 years. In addition to routine audiological testing, Dr. Baerman provides electrophysiological evaluations of the auditory and vestibular (balance) systems for neonates through seniors and comprehensive auditory processing evaluations. She has extensive knowledge and experience in the selection and fitting of hearing instrumentation in both the pediatric and adult populations.
Read 18 verified patient reviews for Bridgewater Balance and Hearing - Knoxville! Their average review score is 4.67 () from 18 reviews.
“I just liked all of them. They were very friendly, very animated and very knowledgeable.”
“These people charge entirely too much for their services and products. I was charged $205.00 for a new ear mold for my Siemens hearing aide. On line it is offered for $60.00. Also, they "repaired" my aide and it broke again just a day later. This was due to a mistake on the part of the "intern audiologist". ”
Official Response from Bridgewater Balance and Hearing - Knoxville:“Dear Susanne, Here at Bridgewater, we pride ourselves in providing excellent hearing healthcare. During your appointment to check you hearing instrument, the audiologist changed your tubing and mended a crack in your earmold and you were pleased. You elected to order an new custom earmold to replace your cracked earmold. We told you that the ear impression and new earmold would cost $170.00 and you agreed to those services and the price so we took the ear impression and placed the order. We scheduled you a follow-up appointment for a hearing evaluation and delivery of the new earmold but prior to that appointment, you cancelled it and said you did not want the earmold. We had ordered that custom earmold from the lab and we are responsible for paying for it. As a courtesy to you, we did not make you pay upfront for the earmold so we could ensure proper fit upon delivery. We've worked very hard to earn and maintain our excellent reputation in our community with patients and physicians. Our pricing structure is considerably less than our competitors for the the quality of products and services provided. Please know we are happy to help you with your hearing healthcare in the future. If we can be of any future assistance to you in the future, please let us know. Kind regards, Dr. Sally Baerman ”
“She was professional. She knows her stuff.”
“Everybody was so nice and so professional. I was getting upset when I couldn't hear something and I was getting frustrated and she stopped for a few minutes and said, "Now don't get distressed. We'll go more slowly." I think I was just getting frustrated with myself, it wasn't nothing she said or did. She was really understanding.”
“I would highly recommend Bridgewater to anyone needing new hearing aids. I moved to TN from NY State and Bridgewater was recommended to me by the University of Tennessee's Audiology Center when I called them for a recommendation since I was new to the area. The whole staff is absolutely wonderful, from the receptionist to the owner. The staff is very professional, warm, caring and knowledgeable and worked with me every step of the way to accommodate my work schedule, hearing aid needs and in making it possible for me to buy top-notch hearing aids that I could afford. The audiologist, biller and owner worked with my insurance company repeatedly to obtain the very best benefit for me that my insurance company offered under my plan. The ability to go to offices in more than one location was a great bonus and helped to meet my scheduling needs. I have worn hearing aids from the time I was a child due to a genetic sensorineural hearing loss (over 35 years). These are the best hearing aids I have ever owned and the best audiology center I have ever had the pleasure to work with. Thank you so much Bridgewater for the great experience, your warmth and compassion, and for the increased quality of hearing and life your team gave me. I feel very blessed to have found you and to have received your great care. You are all fantastic!!!!!”
About this clinic
Around here, we like to say that Bridgewater is a special place. Not all audiology clinics are the same and we're proof. We are totally committed to providing the highest quality of hearing health care through a sincere and caring approach.
Our facility is equipped with the most modern diagnostic and rehabilitative equipment for the assessment and management of hearing loss and balance disorders. We are prepared to help you enjoy life to its fullest, and realize the importance of hearing and communication to your well-being. Your team at Bridgewater is passionate about helping you.
We have convenient office locations in Knoxville, Sevierville and Harrogate. Call us today to schedule your appointment. We're looking forward to talking with you.
Bridgewater Balance and Hearing is a complete audiology clinic, offering the Knoxville and east Tennessee region the following services:
Hearing aids sales
Free hearing aid trials
Hearing aid repair, service and maintenance
Diagnostic hearing and balance evaluations
Otoacoustic emission testing
Auditory Brainstem Response testing
Central auditory processing evaluations
Cochlear implant evaluations
Specialty and musician earplugs
Bridgewater Balance and Hearing offers very competitive pricing on our wide variety of hearing aids and has flexible and affordable payment plans and can assure you of the best possible experience with the new hearing aids that we fit for you. All hearing aids are not equal and not all hearing aids work well for every need and we are dedicated to finding the right individual solution for you.
Our promise is to provide you with the best hearing solution at the most reasonable cost without compromising extra-ordinary service. Also, we offer a FREE 45 DAY TRIAL PERIOD on all aids that we provide! We allow you to utilize the hearing aids in your variety of listening situations so you can “hear” the communicative benefit.
Call this clinic today!
|Monday||8:00 am - 5:00 pm
|Tuesday||8:00 am - 5:00 pm
|Wednesday||8:00 am - 5:00 pm
|Thursday||8:00 am - 5:00 pm
|Friday||8:00 am - 5:00 pm
|Saturday||9:00 am - 5:00 pm
Accepted forms of payment