Family Hearing Center - Knoxville

"Hear better, live better"
(32 Reviews)
Call: (865) 312-6945
105 Northview St Knoxville, TN 37919
Clinic website

Clinic staff pic.jpg

Sue Stone


Dr. Stone has been an Audiologist since 1977 and started Family Hearing Center in 1983. She earned her MA in Audiology from the University of Tennessee and her Doctor of Audiology degree from Central Michigan University. She is Board Certified in Audiology from the American Board of Audiology and has a Certificate of Clinical Competence in Audiology from ASHA. In her free time, she enjoys traveling, fly-fishing, and target shooting.

This provider has NPI #1811990294 and is licensed in Tennessee (#A-0111).
This provider participates in the following insurance and discount plans: Advanced Hearing Providers, Federal Employee Program, AARP-HearUSA, Harmony Hearing, MCAS, NEI, Hearing Care Solutions, Prime Health, OCCM, TruHearing, UAW and Homelink. headshot (2).jpg

Ashley McDermott


Ashley earned her Doctorate of Audiology at Louisiana State University Health Sciences Center. She enjoys traveling to Guatemala annually to help give the gift of hearing to those most in need through the organization Faith in Practice. In her free time she enjoys hiking, traveling, reading and spending time with her family.  Dr. McDermott specializes in adult and pediatric hearing aid selection and fittings. She dedicates her time to provide the best possible solution for any hearing loss.

This provider has NPI #1831457928 and is licensed in Tennessee (#1729).
This provider participates in the following insurance and discount plans: NEI, MCAS, OCCM, UAW, Advanced Hearing Providers, TruHearing, Homelink, Federal Employee Program and Harmony Hearing.

Clinic reviews

Read 32 verified patient reviews for Family Hearing Center - Knoxville! Their average review score is 4.91 () from 32 reviews.

Write a review

“Very good service and great atmosphere!!”

of Maryville, TN   
08/21/2017    Review received via mail
5 out of 5 1.

“I have been dealing with much frustration with another company going back to 4/17, eager to sell me hearing aids, slow to non-existent customer service satisfaction. Dr. Sue Stone recognized my problems almost immediately. She did a hearing test and gave me valuable advice. Very knowledgeable, compassionate and understanding. If only I had known about the Family Hearing Center first! Hoping it might work out for me to get my hearing aids there still!”

of Knoxville, TN   
08/09/2017    Review received via mail
5 out of 5 1.

“Dr. Stone and her staff have worked with me for several years! I call myself Dr Stones problem child! I am very particular and she has always been very patient with me. She has made every attempt to help me hear as best as possible. Thank you Dr Stone and staff!”

of Powell, TN   
06/27/2017    Review submitted online
5 out of 5 1.

“I liked how friendly everybody was and the knowledge of Dr. Sue. She helped me in every way and continues to make adjustments to my hearing aids in an outstanding manner. Would recommend Family Hearing to anybody. Excellent work, thank you. ”

of Knoxville, TN   
06/15/2017    Review received via mail
5 out of 5 1.

“I began working with Dr. Stone six years ago and have found her to be not only a fine audiologist but a kind and thoughtful individual who cares about you not just a "Patient" but as an individual. She is always available to make sure your hearing aids are in good working order and willing to make any adjustment necessary. I have experienced the same care with Dr. Gresham. Also, you won't find a more caring environment. These women are outstanding, as is Renee who manages the office!”

of Loudon, TN   
06/08/2017    Review submitted online
5 out of 5 1.

More Reviews

More information

About this clinic

Family Hearing Center offers a full range of hearing care services to patients of all ages. Our highly experienced clinical professionals provide complete testing, evaluations and offer the most advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and ensure a better quality of life through better hearing.

We have 4 convenient locations:

105 Northview St. b
Knoxville, TN  37919

603 US-321
Lenoir City, TN  37771

1305 S. Roane St.
Harriman, TN  37748

403 S 9th St
LaFollette, TN  37766


Clinic services

We provide full comprehensive hearing services including: 

  • complete hearing evaluations and tests
  • dizziness and balance evaluations
  • tinnitus evaluation and testing
  • hearing aid evaluations and dispensing
  • hearing aid adjustment and service
  • custom ear protection
  • assistive listening devices
  • specialized auditory testing


Call this clinic today!

(865) 312-6945

Hours of operation

Sunday Closed
Monday 9:00 am - 4:00 pm
Tuesday 9:00 am - 4:00 pm
Wednesday 9:00 am - 4:00 pm
Thursday 9:00 am - 4:00 pm
Friday 9:00 am - 4:00 pm
Saturday Closed

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.