Advanced Audiology - PA

“Highly recommend Advanced Audiology Dr. Jeri was extremely wonderful and very helpful. Fixed me up with the hearing aids I needed. The office staff is wonderful and very helpful. They helped me with a problem I had with my insurance which was very stressful. Thanks again to Dr Jeri and the staff at Advanced Audiology. Can not go wrong using them.”

“Marcia Gilbert has been my audiologist at Advanced for more than seven years, and I have come to trust her expertise and advice implicitly. In contrast to other so-called hearing aid vendors, Advanced never attempts to sell me anything, but rather seeks to prescribe a solution for my hearing problems. I was especially struck by the difference when I recently sought to find a replacement for my 7 year old Oticon HA's at a national shoppers' club offering a lower priced option. The overall experience did not have the thoroughness and professionalism that I was used to at Advanced. My hearing is too important to me to trust to a discount retailer, Subsequently I visited Ms. Gilbert, and was once again impressed by the detailed explanation I was given for the decline in my hearing acuity. Furthermore, I was encouraged to consult my personal physician to ensure there was no underlying physical condition that was impacting my hearing. After the PA ordered a lab study, I was assured that there was no cause for concern. The new Oticon HA's I then purchased from Advanced are noticeably better than my old ones, which were the best available at the time. They deliver greater detail, and are more flexible for different social environments. I also like the fact that I have greater control over them through a smart phone app that is intuitive and quick. I trusted Advanced with hearing aids for my mother also, and I think they really improved her quality of life in her later years. They treated her with respect and gentleness, which I appreciated.”

“I wish to relate my extraordinarily delightful experience during my first appointment with Jeri Wong, which occurred on 1/31/2023, at Advanced Audiology, located at 100 Schuylkill Medical Plaza, Suite # 203, in Pottsville, PA 17901. Ms. Wong is a thoroughly professional, gentle, and compassionate young woman, who manifests the highest proficiency in the audiological evaluation field, and presents a vast degree of expertise and kindness, in patient care. I am soon to be turning 74 years of age, and am somewhat intimidated by new medical procedures. But as soon as my audiology evaluation commenced with Ms. Wong, I was treated so respectfully, and Jeri's innate-loveliness helped me to relax and "carry-on" so that the evaluation could be completed for my great benefit. I would like to express how very grateful I feel to have been treated at Advanced Audiology, and will assure all staff and particularly JERI WONG, that I was truly thrilled to be in your caring hands for my Hearing Evaluation!”

“My wife and I are extremely pleased with everything Advanced Audiology has done for us over the past few months. I was diagnosed with sudden onset hearing loss which is something that sounds terrifying but the audiologist walked us through step-by-step and assured us through the entire process. I had to have several adjustments and Jeri was very knowledgeable and patient. I would definitely recommend to anyone! ”

“Absolutely excellent! Very caring staff! Tracy at the front desk is wonderful. So is the other lady, but I do not know her name. Jeri Wong, is an excellent audiologist. Make you feel comfortable and is genuinely interested in helping you hear better. I highly recommend this practice!”

“Everything was great. Top notch medical professionals. Thank you.”

“Sincere patient concern with a true focus on a solution for improving my hearing and quality of my life.”

“When it was determined that I needed hearing aids, I was apprehensive and fearful of making a financial decision that I would be stuck with for years. I can only say that the patience and thoroughness of Beth and the entire staff made this not only an easy decision, but one that has dramatically impacted my life for the positive. There were no ‘stupid’ questions; every concern I had was addressed professionally and without hesitation. On subsequent visits, any adjustments that needed to be made initially were completed in a timely fashion. I could not be more pleased with a group of individuals than what Advanced Audiology has provided me. Thank you for being a step above!!!”

“Exremely helpful on office visits. Very courteous to work with. And , a great product. Changed my life. Thank You Marci and Beth ”

“Been with Dr. Marcia and the team for over ten years and have received excellent care. Attentive, patient and genuinely focused on their care. Have been there for me in emergency issues (lost hearing aid, damaged hearing aid, fast track referral to their associate Doctor for care) and routine re-supply of components. Very co petrant staff for insurance coverages, follow up and general courtesy. ”

“If I could rate this as 10 stars I would not hesitate. I have extremely complex hearing situations that I use for work. It is essential that I have hearing aids to be able to work. AA has consistently been the premium in patience to get me set up for just my situation. Recently I just purchased my second pair of hearing aids at AA as my first set was over 5 years old. Any problems have been immediately addressed and loaner aids have been available in case of severe problems. AA takes the time to listen to what I have to say on every visit never giving you that rushed feeling of shoveling through as many patients as possible.”

“Just a note of thanks for fixing my hearing aids on Monday, (2-17-20). I was amazed that I was in and out in less than 15 minutes. You ladies are the best. I'm very satisfied with my hearing aids, and the service after the sale. ”

“I worked with Jen and I just absolutely love her. This is the second time I've gone there and she has just been awesome.”

“The audiologist was terrific!”