A & E Audiology - Lititz

"Better hearing...better Life!"
(14 Reviews)
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235 Bloomfield Dr Ste 111b Lititz, PA 17543
http://www.havebetterhearing.com


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Clinic staff

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Kamal Elliot

AuD, FAAA, MA

Licensed doctor of audiology Kamal Elliot has been helping people hear better since 1994. Dr. Elliot founded A&E Audiology and Hearing Aid Center, Inc. in 2000. She is the Clinic Director and is involved in training of 4th year Doctor of Audiology students as well as Family Practice Residents from Lancaster General's Residency program.

She earned her Doctorate in Audiology from the University of Florida and her M.A. in Audiology, Northern Illinois University. 

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Brittany Panetta

AuD

Brittany Panetta, Au.D., has special interests in adult and pediatric diagnostics, adult amplification, and vestibular testing.  She is originally from the King of Prussia area.  Dr. Panetta enjoys running, cooking, and cake decorating.

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Matthew Kaplan

AuD

Matthew D. Kaplan, Au.D., earned his Doctoral Degree in Audiology from the University of South Florida and his Bachelor’s Degree from The Pennsylvania State University. He has a variety of interests with a strong focus in adult diagnostics and adult amplification. He has worked in a multitude of audiological settings and also spent several years at Tampa General Hospital as a newborn hearing screener. He is working towards earning his Board Certification in Audiology and brings a breadth of knowledge to A&E Audiology.

Clinic reviews

Read 14 verified patient reviews for A & E Audiology - Lititz! Their average review score is 4.29 () from 14 reviews.

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A & E Audiology - Lititz

“I really appreciated the thoroughness of the testing that Dr. Elliot and her team completed for me. Not only that, but I was able to work with more than one brand to find the perfect fit for my hearing loss, ultimately finding the best solution with the latest innovations and conveniences. As a musician it was very important to be able to hear the full spectrum of sound and have programs available for day-to-day situations as well as specific music listening environments. Thanks Dr. Elliot.”

of Seminole, FL   
Review submitted online
5 out of 5 1.
A & E Audiology - Lititz

“She was very patient, explained things, gave him time to process things.”

of York, PA   
Review verified by phone
5 out of 5 1.
A & E Audiology - Lititz

“The place was really nice and the receptionist was nice and very helpful. The person that was evaluating him for his hearing was really fast with him. She really didn't finish the process, because I guess he was getting up, not fussy, but not sitting down. She was fast. She told me to come back in 6 months. She didn't have no interest in trying to getting him to sit down.”

of Lancaster, PA   
Review verified by phone
3 out of 5 1.
A & E Audiology - Lititz

“I have been a customer of A&E for at least five years. My preferred audiologist (Dr. Kelly) is no longer working now. Yesterday, I had a regular check-up. It was a very different experience from my earlier very satisfying experiences. Yesterday, I felt like I was being hustled to purchase new hearing aids. That was the felt agenda from the moment I entered the office. I did not connect with the new audiologist. She did not take time to get to know me, find out what I do and what my challenges are around hearing, and what my hearing aids needs are at this time of my life. She seemed much more interested in selling me new expensive hearing aids, or a pair of refurbished hearing aids for $3000. I am going to look for a new audiologist closer to home. I want a trained audiologist, but I also want someone who is compassionate and curious about the client. (Rev.) Bruce Baker ”

of Wernersville, PA   
Review submitted online
3 out of 5 1.

Official Response from A & E Audiology - Lititz:
“Dear Reverend Baker, Thank you for taking the time to let us know about your unsatisfactory experience. You are indeed correct that patient care and treatment requires a connection of trust, confidence, and genuine concern from your audiologist. That is certainly what we expect from each person on our staff, and we are equally disappointed that isn’t what happened in your visit. The situation you described is not in keeping with our patient/doctor philosophy. We invite you back to meet with Dr. Kaplan, who enjoys getting to know his patients and would be the ideal audiologist to work with you. I think you will be very satisfied with him. He will give you the personal attention to assess the current status of hearing loss, discuss your concerns and needs, and help you find the solution best for you. While we do feel it is our obligation to tell patients about new technologies in hearing devices, our foremost concern is what’s right for each patient, not what we can sell. I hope you will reconsider your decision to look for a new audiologist and will call us for an appointment with Dr. Kaplan. Please ask for me when you call. Yours sincerely, Meredith Noll Patient Care Coordinator ”
A & E Audiology - Lititz

“I think she was thorough.”

of Lancaster, PA   
Review verified by phone
4 out of 5 1.

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About this clinic

At A & E Audiology, we represent quality, value and award-winning service. Our clinical staff of highly trained Doctors of Audiology have years of experience helping people just like yourself find the best solution for their individual needs, lifestyle and budget.

When you choose A&E Audiology, you can trust that you will receive the highest quality care, personalized service and valuable products and solutions to help you achieve better hearing for your life.

When you walk through the doors at our office, you will be greeted with a smile and an enhanced patient experience. We pride ourselves in providing the highest level of professional patient care and customer service in a warm, comfortable, state-of-the-art setting. Bringing better hearing for a better life to you!

Clinic services

At A & E Audiology, we offer the most comprehensive hearing services in Lancaster County. Our Audiologists are trained in the advanced diagnosis and treatment of hearing loss, tinnitus (ringing in the ears)  and Auditory Processing Disorders.

Our state-of-the-art facilities offer:

•Comprehensive hearing evaluations

•Cutting edge hearing aid technology

•Hearing aid services and batteries

•Custom ear molds, custom ear plugs - musician, swim, and noise

We have worry-free maintenance and service for your hearing aid.

Our personalized services include:

•Hearing loss management class (HLM) - FREE classes

•Onsite repairs and maintenance technicians

•Emergency hearing aid repairs

•In-house personal hearing aid demonstrations

Exceptional value: clean and check hearing aids every 6 months, annual hearing screening reprogramming of the hearing aids as needed

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Hours of operation

Sunday Closed
Monday 8:00 am - 7:00 pm
By appt.
Tuesday 8:00 am - 7:00 pm
By appt.
Wednesday 8:00 am - 7:00 pm
By appt.
Thursday 8:00 am - 7:00 pm
By appt.
Friday 8:00 am - 5:00 pm
By appt.
Saturday Closed

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details