Dr. Susan Peterson has been practicing audiology for almost three decades. Her philosophy of care blends compassion with advanced technology to best meet each patient's individual needs. She earned her Doctor of Audiology from AT Still University, Arizona School of Health Sciences, her Master of Science from Utah State University, and her Bachelor of Science from University of Nebraska-Lincoln.
Audiologist Nancy Dunn has been a part of Mid-Valley Hearing Center for almost four decades. She has extensive background in fitting digital technology hearing aids and strives to ensure that her patients obtain optimum performance from hearing aids at a price they can afford. Nancy has many years of experience providing hearing and hearing aids services to this special population and sees patients of all ages, including infants and young children. She earned her Master's degree at the University of New Mexico.
Read 2 verified patient reviews for Mid-Valley Hearing Center! Their average review score is 3.5 () from 2 reviews.
“My son was born with a hearing impairment. I'm sure the doctors are knowledgable in their field, however, as the parent of a young child I felt less than pleased. My son was crying the whole visit each time from being poked and prodded, which could be expected but I feel like children may not be their speciality. They didn't explain to me what they were doing or finding out so I kind of felt like it was a wasted trip and not much insight or knowledge gained. I am a young mother, which should not matter, and I learned more by doing a Google search on his impairment. My last experience with them was via a very rude receptionist. I hate to write bad reviews but it happens.. I will be taking my son elsewhere for his hearing needs. ”
Official Response from Mid-Valley Hearing Center:“Thank you for giving us this feedback. We are sorry that your son's services in our office did not meet your expectations. As parents ourselves, we understand how challenging it can be when a young child has a health condition. We also know it can uncomfortable for a parent if their child is upset with testing procedures. We strive to make the hearing testing experience pleasant for both children and parents, but young children sometimes do not like to be examined and can react by crying and fussing. We apologize that we didn’t explain the testing procedures and test results to your satisfaction. When a child is less than a year old, we sometimes complete the age-appropriate testing during the two visits to our office. As the child ages and can participate more actively in the testing, we can obtain more complete information about a hearing impairment, which is helpful for all those involved in the child’s care, and most importantly for the parents. When a parent doesn’t bring their young child back in for scheduled follow-up visits, it makes it very difficult for us to ensure that the parent is given all of the necessary information about their child’s condition. Unfortunately, interruptions in patients’ insurance coverage can result in appointment cancellations when there isn’t an alternative payment method available. That can be a frustrating situation for everyone involved. We sincerely want to ensure that your son gets the care he needs and that you get the information you need; please call our office today to discuss your options for rescheduling an appointment for him. Susan Peterson, AuD Nancy Dunn, CCC-A”
“She was very courteous and comfortable to be around.”
About this clinic
Mid-Valley Hearing Center is the oldest continuing provider of hearing services in Linn and Benton counties. Mid-Valley started in 1974, as Mid-Valley Speech & Hearing Center, and has been at its current location since 1981. When you come to Mid-Valley Hearing Center, you can count on seeing familiar faces.
For 36 years, Mid-Valley Hearing Center has been the only hearing business in Albany staffed exclusively by licensed audiologists. Mid-Valley Hearing has your well-being, not selling hearing aids, as our primary goal. And you can have confidence that we will be here when you need us!
Mid-Valley Hearing Center is a full service audiology clinic specializing in the treatment of hearing loss in children and adults. We provide the best hearing healthcare available, in a personal and caring atmosphere. Our Center offers comprehensive hearing services for all ages, including diagnostic audiologic evaluations for children and adults, hearing aid fittings for all ages, newborn hearing screening, and hearing evaluations for individuals with tinnitus, vertigo, and ear disease.We offer a full range of digital hearing aids including the latest innovative hearing aid technologies.
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|Monday||8:00 am - 5:00 pm|
|Tuesday||8:00 am - 5:00 pm|
|Wednesday||8:00 am - 5:00 pm|
|Thursday||8:00 am - 5:00 pm|
|Friday||8:00 am - 2:00 pm|
Accepted forms of payment