Services Hillcrest Hearing Aids is located within the same office space as Southwest Ohio ENT Specialists. A physician is usually available to assist us in providing whatever service may be necessary for your complete hearing health care. Hearing Evaluation A complete hearing evaluation is required by Federal and State law before you can be fitted for a hearing aid. All hearing testing done through our office is performed by certified audiologists or licensed hearing aid specialists. Hillcrest Hearing Aids is a Division of Southwest Ohio ENT Specialists, which has thirteen Board Certified physicians. Accurate test results are critical to the selection of the proper hearing instrument for your particular needs. Latest Technology Available in Hearing Aids Our offices carry the latest technology available in conventional, programmable and digital hearing aids. Once you are fitted with your hearing aid, you will have a 30-day evaluation period to determine if you will be helped by amplification. If, at the end of this period, you are not completely satisfied, the hearing aid may be returned. Most Insurance Plans Accepted Unfortunately, most health insurance plans do not cover the cost of hearing aids. We will be happy to help you determine if you are eligible for benefits under your health care plan, and will file all appropriate claim forms for you. Patient-Family Counseling Hillcrest staff will provide in-depth instructions in the use and care of your hearing aid. Living with a hearing impaired person can sometimes be a challenge. We encourage family members to come with the patient to their visit. Our staff can then assist family members with better ways of communicating with a hearing impaired person. The Kooser Program Hillcrest offers a one day workshop entitled The Kooser Program: The Hidden Impact of Hearing Loss for all patients and their family members. All aspects of hearing loss are discussed. Cathy Kooser, a licensed Social Worker, who herself has a severe hearing loss, developed and facilitates the workshop. Hearing Loss Association of America This group chapter meets monthly. Everyone is invited to come and learn about hearing health care issues and find support in the process. Bring a friend, spouse or family member. This group is facilitated by Missy Rogers. For more information visit www.hearingloss.org. Repairs We recommend routine hearing aid servicing every six to eight months for as long as you own your hearing aid. We are fully equipped to handle minor repairs in our office. We can also evaluate the performance of your hearing aid with our state-of-the-art equipment. Insurance coverage is available for your hearing aid which protects you against damage or loss of your aid. Earplugs Hillcrest offers a variety of ear plugs - stock ear plugs, custom ear plugs, floatable custom ear plugs, and musician ear plugs. Assistive Listening Devices We carry a complete line of assistive listening devices for the telephone, television, church or theaters. In addition, we offer other devices which provide touch or visual signals in place of auditory signals such as smoke alarms, doorbells, and alarm clocks.