
Offer the most technically advanced solutions and professional staff to deliver satisfaction.
Carolynne M. Pouliot, Au.D. is an audiologist at the Clifton Springs Hearing Center. Her specialty is fitting patients with the newest hearing instruments and assessing inner ear balance disorders. She holds a B.A. in Speech and Hearing Science and an M.A. in Communication Disorders and a Doctorate in Audiology from New York University. Carolynne is a long-distance runner and competes in distance and cross country races in the Rochester area with her two sisters and her teammates on the VM Distance Project running team.
Jaime Westbrook, Au.D. is an audiologist at Clifton Springs Hearing Center specializing in diagnostic hearing assessment and fitting digital hearing aids. Jaime is a native of Canandaigua, New York, but was raised in Japan. Jaime earned her B.S. in Communicative Disorders from Cornell University and State University of New York and her Doctorate in Audiology from the State University of New York. She enjoys international travel, photography, volunteering and spending time with her family on the lake.
At Clifton Springs Hearing, we want to identify hearing loss and provide solutions for those seeking help their communication difficulties. We make a commitment that you will always be treated with respect and compassion and we will actively listen to how hearing loss has affected the quality of your life.
Our goal is to remove the barriers between client and professional, so we can understand together how it impacts you to be unable to hear and understand on a daily basis. If we discover that you suffer from a hearing loss, we will offer the world's most advanced technology solutions available to help you hear and understand sounds in life around you. We will provide education and utilize our expertise to use these advanced tools to be successful in bringing back to you the world of sound and speech understanding.
We have three easy to find locations to serve the entire Rochester and north Finger Lakes region:
Clifton Springs Hearing Center, 4 Coulter Road, Clifton Springs, NY 14432
Pittsford Hearing and Balance, 56 North Main Street, Pittsford, NY 14534
West Lake Hearing Center, 229 Parrish Street Suite 240, Canandaigua, NY 14424
Our professional and caring staff look forward to helping you.
At Clifton Springs Hearing, we provide the entire Clifton Springs area and surrounding communities with a full range of hearing help. We offer the following services:
Hearing tests
Hearing aids
Hearing aid sales, service, repairs, adjustments, fittings and maintenance
Hearing aid batteries
Hearing Evaluation
Hearing Assessment via air and bone conduction pure tone Audiometry
Speech Audiometry including threshold measurement and word discrimination testing
Industrial Audiometric Screening Programs
Ototoxic Monitoring via Audiometry
Middle Ear Assessment
Diagnostic Teympanometry Acoustic Immittance Testing
Acoustic Reflex Threshold & Decay Testing
Middle Ear Resonance Measurement
Electrophysiological Testing
Auditory Brainstem Response Studies (ABR)
Middle Latency Response & P300
Distortion Product Otoacoustic Emissions DPOAE Testing
Educational Audiology Services
Pediatric Audiometric Assessment
Play Audiometry
Visual Reinforcement Audiometry (VRA)
Educational Counseling & Recommendations
Hearing Aid Dispensing Services
100% Digital Hearing Aid Systems
Hearing Aid Evaluation
Hearing Aid Programming & Analysis
Custom Earmold Products
Custom Earmold Modifications
Hearing Aid Education & Post Delivery Counseling
Battery Club
Assistive Listening Devices
Hearing Aid Maintenance & Repair
Other Rehabilitation Services
Custom Hearing Protection
Custom earbuds for Apple IPOD
Custom Swim Plugs
Custom Sleep Plugs
We focus on addressing your specific hearing issues, diagnosing any problems and providing the best solutions. We know what you're going through physically. Just as importantly, we understand what you're experiencing on a personal and emotional level. Please allow us to help you by calling us today to get started.
| Monday | 9:00 am - 5:00 pm by Appointment |
| Tuesday | 9:00 am - 5:00 pm by Appointment |
| Wednesday | 9:00 am - 5:00 pm by Appointment |
| Thursday | 9:00 am - 5:00 pm by Appointment |
| Friday | 9:00 am - 5:00 pm by Appointment |
| Evening and/or Weekend hours available by appointment. Please call to schedule. | |




“They were nice and very thorough, explaining everything very well”