Mark Weeks established Hearing Care of Carson City in 1986. Mark understands that each patient he encounters has a unique situation and requires a carefully crafted hearing solution. In order to achieve these solutions, Mark continually seeks opportunities to learn more about the latest technologies and best practices in the hearing healthcare market. He strongly believes that his job isn’t finished until the patient’s life is improved.
Read 8 verified patient reviews for Hearing Care of Carson City! Their average review score is 4.5 () from 8 reviews.
“The staff is very helpful - kind and generous too. I've been in for several adjustments, received free batteries, and always a kind greeting. They are all very professional.”
“He listened to me and listened to what I said, then made changes to the hearing aid program.”
“She said he extremely professional, knowledgable, helped me a great deal, hearing better than before, did everything to help enhance hearing”
“They were all professional.”
“Terrible service. Unless you're planning to buy hearing aids, these people don't want to help and are not personable. And they've made that explicitly clear by stating that I should buy new aids rather than spend the money on repair. I'm now in the market to replace my current aids but after three times visiting, I will never spend my time or money here again. I've never met the audiologist who is apparently too busy/important to meet potential clients in the lobby or even call me and tell me what needs to be done on the aid. I've dropped my aids off for repair several times. This most recent visit, I'm still waiting after a month for one to return. I told them my aid was not under warranty when I dropped it off, and it took them several weeks to even send it off for repair. Next phone call I got was, "Your aid isn't under warranty, do you still want it fixed?" This is three weeks after dropping it off. Two weeks later, I'm still waiting. You'd think I didn't rely on my hearing aids. I'm not deaf. They're just for display. I've never had such terrible service and if this is any reflection of how the rest of their services are, I'd rather give my money to some folks who need it. I've never been so aggravated by any kind of service. My other aid needs repair (the first repair earlier this summer was defective and needs to be returned) and IS under warranty. By the time the first one gets back, the warranty will be over. I'd rather shoot myself in the foot than deal with this dealer again and again.”
About this clinic
Hearing Care of Carson City has been serving the Carson City area for over 25 years. We offer expert hearing care services to patients of all ages. Our highly experienced Audiologist provides diagnostic testing, evaluations and offer the latest technology advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and we strive to ensure a better quality of life through better hearing.
We offer complete hearing care services that include:
•Hearing tests and evaluations
•Hearing aid sales and service
•Digital Technology hearing devices
Call this clinic today!
|Monday||8:30 am - 4:30 pm|
|Tuesday||8:30 am - 4:30 pm|
|Wednesday||8:30 am - 4:30 pm|
|Thursday||8:30 am - 4:30 pm|
|Friday||8:30 am - 4:30 pm|
Accepted forms of payment