SoundChoice Hearing

"One Week Free Test Drive!"
(17 Reviews)
Call: Show phone number
4811-C Hardware Dr NE Ste 2 Albuquerque, NM 87109
http://www.soundchoiceofabq.com

Clinic staff

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Christy Castillo

Office Manager, Owner

Christy is happy to help you on your journey to hearing well again. She can help you discover that improved hearing is within reach with several financial options and a customer service guarantee.  

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Damian Castillo

BC-HIS, Owner

Damian Castillo has been helping the people of New Mexico hear well again for over 10 years. He is one of only a handful of board certified specialists in New Mexico. He and his wife Christy founded Sound Choice Hearing to offer their clients their own uniquely strong brand of customer service.

He and Christy have been married since 1997. Outside of the office, they enjoy spending time with their six children and one grandchild.

Clinic reviews

Read 17 verified patient reviews for SoundChoice Hearing! Their average review score is 4.47 () from 17 reviews.

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SoundChoice Hearing

“Coming into Sound Choice to get my hearing tested and purchase hearing aids was the best experience I had!! In my previous experience at a different hearing place, I was talked to very loud! I wanted to tell them stop talking to me like that I can hear you!! And was not introduce to new hearing aids! I been without hearing aids for a long time and knew eventually I was going to have to buy some. My husband was listening to the radio one morning and heard Damian Castillo on the radio talking about hearing loss. My husband started to encourage me to speak with Damian and make an appointment with him. I came to see Damian and I walked in with a warm welcome from staff and I also was excited to see a sign stating "Welcome April Perkins!" It brought a smile to me and my husband to know we are being cared for!! (Even took a picture of the sign with my name on it) Damian welcome me and my husband, he talked to us, he was patient, talked to me normal and I felt comfortable! Damian introduce me to new hearing aids that were best for me and a streamer! I instantly enjoyed the streamer because I was able to listen to music through my hearing aids and can talk on the phone through my hearing aids! Plus now I can hear a lot better! I love my new hearing aids and I am glad my husband heard about Damian Castillo!! I enjoy coming to see Damian and staff members!!! I would recommend people with hearing loss or in need to get hearing checked out to go to SoundChoice Hearing and see Damian Castillo!! Thank you for the wonderful experience and positive environment!!”

of Albuquerque, NM   
Review submitted online
5 out of 5 1.
SoundChoice Hearing

“The owners and staff have good product knowledge. Always ready to do a quick adjustment. ”

of Albuquerque, NM   
Review received via mail
5 out of 5 1.
SoundChoice Hearing

“I was fitted for my very first hearing aids by Damian when he was with another hearing aid facility. I had my hearing aids for almost 8 years and realized it was time for me to replace my old ones. I found Damian at his beautiful new offices and he once again found the perfect hearing aids for me. I hadn't realized how bad my old ones were! When playing tennis the next week after getting my new hearing aides, I was so excited to realize that I was the first one to hear the Sandhill cranes high above us! That had never happened before. It also helps to hear the tennis score called the first time instead of asking more than once to repeat the score and someone having to yell out the score! That makes my tennis buddies very happy! A couple days after getting my hearing aides I was talking to my daughter on the phone when she realized at the end of the conversation that I hadn't once asked her to repeat what she said. She seems to be as grateful as I am! I wore my old hearing aides for too long and delayed getting new ones because "they weren't broken." I had no idea how much I was missing and regret not getting new ones sooner. My family and friends are the only people who may be happier than I am with my new ears! Thank you, Damian & SoundChoice Hearing!”

of Albuquerque, NM   
Review submitted online
5 out of 5 1.
SoundChoice Hearing

“Damian was very friendly at first, but as soon as he realized he couldn't push a new set of hearing aides on me as I could not afford them at the time his attitude soon turned sour.. He came across as greedy and pushy. I was told he wouldn't help me fix my current hearing aides even though they were only 2 years old, that's right, not couldn't but wouldn't . Needles to say I left feeling very hurt and upset after all I had purchased the product from a company that he had bought out. I will no longer send clients his way. I feel so bad if this is how others are treated, especially seniors”

of Albuquerque, NM   
Review submitted online
1 out of 5 1.

Official Response from SoundChoice Hearing:
“Lisa, we sincerely apologize for your recent experience. Our only intent is to treat your hearing loss correctly with the correct technology. Due to the ill fitting of your last hearing aids, we were unable to repair or adjust them. It would be a disservice to you to try to manipulate the current set up. Our best recommendation, after your recent re-test and consultation was upgraded technology with an updated fitting. Again, we apologize and always strive to offer the best solutions for all of our clients hearing health care needs. Please feel free to contact our office if you have any other questions. Thank you”
SoundChoice Hearing

“He was very informational. Explained everything to me. Showed me everything. He was great. He was fantastic. He was awesome. I had a very good experience with him. I have nothing wrong to say about him. Everything was great except the price.”

of Albuquerque, NM   
Review verified by phone
5 out of 5 1.

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About this clinic

Sound Choice Hearing is the Albuquerque area's choice for expert hearing care for the whole family. Our locally-owned and husband-wife-team operated clinic dispenses and fits the most sophisticated hearing aid technology to suit all types of hearing loss, lifestyles and budgets. Make a SoundChoice and better your hearing healthcare today.

Clinic services

  • FREE hearing screenings
  • FREE one-week trial of any hearing aid
  • Complete hearing tests
  • Hearing aid evaluations
  • Hearing aids – A wide selection of top-quality digital hearing instruments from the best manufacturers
  • Computerized hearing aid fittings to ensure proper amplification
  • Hearing aid accessories
  • Assistive Listening Devices (ALDs) including amplified telephones for people who are hearing impaired
  • Hearing aid service including cleaning, checks, maintenance and repairs
  • Hearing aid batteries
  • Custom earmolds for hearing aids and earplugs for swimming and hearing protection
  • 24 hour on-call service
  • In-home service
  • No-interest / low payment options
  • "Pay once and you're done" guarantee
  • Trade-in credit for old hearing aids
  • Covered parking
  • Se habla Espanol

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Hours of operation

Sunday Closed
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 5:00 pm
By appt.

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit