ASSESSMENT Objective hearing testing to determine the nature and degree of your hearing loss Subjective assessment of your needs and significant other's perceptions to establish and prioritize desired communication outcomes. REFERRAL If warranted, appropriate referral to a physician for more in-depth diagnostic work or medical intervention EDUCATION/CONSULTATION Discussion of your results and how the degree of loss and its configuration likely impacts your communication in various listening situations, from quiet one-to-one conversation to challenging social activities in significant noise. SOLUTIONS A selection process that considers the level of technology, sophistication, and features of various hearing instruments as they relate to your specific needs, not only for effective sound processing, but also for cosmetic, budget, and care considerations. PRODUCTS Hearing instruments individually programmed and fit to you with a full 45-day trial which includes routine return visits for program and fit adjustments until satisfaction is achieved Multiple manufacturers' products are available, depending on decisions made by hearing instrument specialist/audiologist, you, the wearer, and significant others. MANAGEMENT Hearing aid cleaning and reprogramming for changes in hearing are always included in the cost of your hearing instrument at the time of purchase. Factory repairs are available for all manufacturers' products, no matter where the instrument was purchased. Assistive devices that will work as a free-standing device or in conjunction with a hearing instrument fitting are recommended when appropriate.