Mercy Clinic Audiology Center
Dr. Baker is a native of Springfield and has been with Mercy Clinic Audiology since 1987. She has 30 years of experience in diagnostic and hearing aid dispensing for pediatrics and adults. She specializes in Bone Anchored Hearing Appliances. She obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from Memphis State. In addition to the main office in Springfield, Dr. Baker has an Outreach Clinic in Branson.
Dr. Jaycox joined Mercy Clinic Audiology in 2006 having worked as a hospital based Audiologist primarily serving pediatric patients since 1996. At Mercy, Dr. Jaycox specializes pediatric and adult patients with severe to profound hearing loss who are candidates for a cochlear implant. She obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from Missouri State University.
Dr. Norval has been serving the needs of the hearing impaired of southwest Missouri for the past 30 years in Springfield, Joplin and Lebanon. Dr. Norval obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from the University of Nebraska - Lincoln. Her specialties include diagnostic services, tinnitus assessment/intervention, and hearing aid dispensing for pediatric and adult patients. In addition to the main office in Springfield, Dr. Norval has an Outreach Clinic in Lebanon.
Dr. Box came to Mercy Clinic Audiology in 2013 after teaching and supervising students at Missouri State University for 14 years. Prior to his academia experience, Dr. Box worked with another ENT practice for a total of 20 years of experience. Dr. Box obtained his Doctorate from the University of Florida and his Master’s degree from University of Central Missouri. He specializes in dispensing of hearing aids to adults and performs specialized tests for balance disorders.
Dr. Lanois returned to Mercy Clinic Audiology in 2012 after teaching and supervising students at Missouri State University for 6 years. In total, Dr. Lanois has served the needs of the hearing impaired for the past 12 years. She obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from Missouri State University. Her specialties include pediatric and adult cochlear implants and performing specialized tests for balance disorders.
At Mercy Clinic Audiology, our focus is to provide total hearing health which is possible with a team approach including Ear, Nose, and Throat physicians. Together we provide medical/surgical options as well as hearing instruments to maximize your hearing ability. We offer a wide range of hearing instruments of state of the art technology including cochlear implants and bone anchored hearing appliances. We are also concerned about protecting your hearing therefore we offer disposable or custom ear plugs for those who experience occupational or recreational noise exposure. Our team also includes technicians and staff who can clean and perform minor repairs to your hearing aids.
Our mission is “to bring to life the healing ministry of Jesus through our compassionate care and exceptional service”
All Mercy Clinic Audiologists have Doctoral degrees, hold a Certificate of Clinical Competence in Audiology from the American Speech-Language-Hearing Association and are Fellows of the American Academy of Audiology.
Call us today to schedule an appointment at a location nearest you.
Surgery Center Building
1229 East Seminole Suite 530
Springfield, MO 65804
120 Hospital Drive Suite 250
Lebanon, MO 65536
915 State Highway 248 Suite A
Branson, MO 65616
Mercy Clinic - Audiology offers total hearing health which includes:
• Comprehensive hearing tests for pediatrics and adults
• Collaboration with Ear, Nose and Throat physicians
• Hearing aid dispensing, cleaning and minor repairs
• Cochlear implant center – pediatric and adult
• Infant hearing screening
• Custom swim earplugs and hearing protection
• Specialized tests of hearing and balance
|Monday||8:00 am - 5:00 pm by Appointment|
|Tuesday||8:00 am - 5:00 pm by Appointment|
|Wednesday||8:00 am - 5:00 pm by Appointment|
|Thursday||8:00 am - 5:00 pm by Appointment|
|Friday||8:00 am - 5:00 pm by Appointment|
“The nurse was really caring and the doctor was really understanding and really was looking at things really ...” more »
“Dr. Box was absolutely fantastic with my 7 month old!! We will definately be recommending him to everyone we ...” more »
“Being a long time professional musician and also the fact that I play totally acoustic, I must be able to hear ...” more »
“My parents paid $7300 for a set of hearing aids with the accessories. He passed away about a month later. I ...” more »
“Shari Norval was absolutely wonderful! Everyone in the office of audiology was wonderful. All our questions ...” more »
“Everyone there was very courteous to me. ”
“I like the personal interest and concern shown by Ms. Norvell. She was extremely knowledgeable and able to ...” more »
“What I liked best was the desire of the audiologist to choose a hearing aid that met the needs and wants of ...” more »
“I like the overall experience, caring and professionalism to do the best for me! Dr. Lanois explained all the ...” more »
“I like their pleasant personalities and knowledge.”
“I like that I can hear better than I have heard for 15 to 20 years.”
“I have worn hearing aids for many years. This is the first pair of aids I love. Dr. Norval did an excellent ...” more »
“They were very nice and very professional.”
“She was very capable.”