Dr. Baker is a native of Springfield and has been with Mercy Clinic Audiology since 1987. She has 30 years of experience in diagnostic and hearing aid dispensing for pediatrics and adults. She specializes in Bone Anchored Hearing Appliances. She obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from Memphis State. In addition to the main office in Springfield, Dr. Baker has an Outreach Clinic in Branson.
Dr. Jaycox joined Mercy Clinic Audiology in 2006 having worked as a hospital based Audiologist primarily serving pediatric patients since 1996. At Mercy, Dr. Jaycox specializes pediatric and adult patients with severe to profound hearing loss who are candidates for a cochlear implant. She obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from Missouri State University.
Dr. Norval has been serving the needs of the hearing impaired of southwest Missouri for the past 30 years in Springfield, Joplin and Lebanon. Dr. Norval obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from the University of Nebraska - Lincoln. Her specialties include diagnostic services, tinnitus assessment/intervention, and hearing aid dispensing for pediatric and adult patients. In addition to the main office in Springfield, Dr. Norval has an Outreach Clinic in Lebanon.
Dr. Box came to Mercy Clinic Audiology in 2013 after teaching and supervising students at Missouri State University for 14 years. Prior to his academia experience, Dr. Box worked with another ENT practice for a total of 20 years of experience. Dr. Box obtained his Doctorate from the University of Florida and his Master’s degree from University of Central Missouri. He specializes in dispensing of hearing aids to adults and performs specialized tests for balance disorders.
Dr. Lanois returned to Mercy Clinic Audiology in 2012 after teaching and supervising students at Missouri State University for 6 years. In total, Dr. Lanois has served the needs of the hearing impaired for the past 12 years. She obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from Missouri State University. Her specialties include pediatric and adult cochlear implants and performing specialized tests for balance disorders.
Read 14 verified patient reviews for Mercy Clinic - Audiology! Their average review score is 4.71 () from 14 reviews.
“The nurse was really caring and the doctor was really understanding and really was looking at things really well, explaining themselves, what was going on, what was gonna be happening, just keeping me really informed.”
“Dr. Box was absolutely fantastic with my 7 month old!! We will definately be recommending him to everyone we know!! Thank you!!!”
“Being a long time professional musician and also the fact that I play totally acoustic, I must be able to hear exact true tone of my instrument. After just going back, with my instrument, for only one time, with Dr. Shari Nowal of St. John's Clinic -- Audiology, was able to give me exactly what I needed to hear. ”
“My parents paid $7300 for a set of hearing aids with the accessories. He passed away about a month later. I called the clinic and spoke to Dr. Norval. She was very kind and professional. Dr. Norval asked me to drop off my dads equipment and assured me that my mom would get a full refund in a few weeks. I waited until late January to call back. I spoke to Whitney on several occasions. She also was very kind and immediately emailed her superior Denese. Well, Denese never replied. I finally did reach Denese herself who informed me that the refund request had been posted on December 10 and would only be a few more weeks. After looking up the billing office phone number I spoke to them twice. They also said my mom would get her refund in a couple of weeks. That was on January 5. Well, today my mom got a BILL from Mercy Audiology for over $1800. Now, she had paid that bill in full AND they have all of the equipment. ”
“Shari Norval was absolutely wonderful! Everyone in the office of audiology was wonderful. All our questions were addressed and readdressed. I cannot praise enough the care we recieved -- thank you!”
About this clinic
At Mercy Clinic Audiology, our focus is to provide total hearing health which is possible with a team approach including Ear, Nose, and Throat physicians. Together we provide medical/surgical options as well as hearing instruments to maximize your hearing ability. We offer a wide range of hearing instruments of state of the art technology including cochlear implants and bone anchored hearing appliances. We are also concerned about protecting your hearing therefore we offer disposable or custom ear plugs for those who experience occupational or recreational noise exposure. Our team also includes technicians and staff who can clean and perform minor repairs to your hearing aids.
Our mission is “to bring to life the healing ministry of Jesus through our compassionate care and exceptional service”
All Mercy Clinic Audiologists have Doctoral degrees, hold a Certificate of Clinical Competence in Audiology from the American Speech-Language-Hearing Association and are Fellows of the American Academy of Audiology.
Call us today to schedule an appointment at a location nearest you.
Surgery Center Building
1229 East Seminole Suite 530
Springfield, MO 65804
120 Hospital Drive Suite 250
Lebanon, MO 65536
915 State Highway 248 Suite A
Branson, MO 65616
Mercy Clinic - Audiology offers total hearing health which includes:
• Comprehensive hearing tests for pediatrics and adults
• Collaboration with Ear, Nose and Throat physicians
• Hearing aid dispensing, cleaning and minor repairs
• Cochlear implant center – pediatric and adult
• Infant hearing screening
• Custom swim earplugs and hearing protection
• Specialized tests of hearing and balance
Call this clinic today!
|Monday||8:00 am - 5:00 pm
|Tuesday||8:00 am - 5:00 pm
|Wednesday||8:00 am - 5:00 pm
|Thursday||8:00 am - 5:00 pm
|Friday||8:00 am - 5:00 pm
Accepted forms of payment
- Financing available for those who qualify
- Insurance accepted, please call for details