Hearing Associates

"Where Better Hearing Means Better Living"
(6 Reviews)
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4905 Matterhorn Dr Duluth, MN 55811

Clinic staff

http://clinicians.healthyhearing.com/1425485255John Voss Pic 2009.JPG

John Voss


I am committed to helping people hear because as a teenager I worked at a summer camp where I experienced firsthand the surprising and incredible difficulties faced by people with hearing loss. How they weren’t able to participate easily in many of the things the other campers were able to do. How they missed out because other people couldn’t or wouldn’t take the extra time and effort to communicate with them. I saw how people with hearing loss were missing out on important parts of their life.

I was motivated to do something about it. My attention to helping those with hearing loss is what set me on the path to become an Audiologist. My first professional experience was following the Vietnam War while in the US Army I met and was able to help soldiers with their hearing loss, something many still cope with today.

I believe that the best patient care comes from a well trained individual who will listen to the concerns and needs of each person who seeks my help. This person must operate in an independent local manner catering to the hearing health care needs of the local population as opposed to outside investor interests. After the war I joined a Duluth medical clinic as an Audiologist, but the needs of those with hearing loss weren’t the passion of the clinic in the same way they were my passion. Therefore as soon as I was able I started Hearing Associates. Hearing Associates exists to allow the Audiologist to freely choose and direct the treatment plan for each individual person with a hearing loss.

Keeping well connected professionally enables me to know what the newest, best, most cost effective, and patient friendly, options are. In addition I believe professional organizations are important for the growth of the profession and a way for me to improve my skills in caring for the patient. For that reason, I belong to the Minnesota Academy of Audiology and have served as a board member. Membership is also maintained in the American Academy of Audiology and the Academy of Doctors of Audiology.

Educationally, a B.S. degree was earned from Minnesota State University – Mankato a long time ago. In 1979 I went back to school at the University of Minnesota – Duluth to earn a M.Ed. degree in Audiology. At that time I figured I was done with my formal education but life had other ideas. In 2001 I completed the Doctor of Audiology (Au.D.) degree from Pennsylvania College of Optometry – School of Audiology (now Salus University).

In my non-work time I enjoy being with my grandchildren (and kids, too), traveling, golfing, biking, and hiking. I also enjoy involvement in my church and other volunteer organizations that help the local community. In January, 2009 I went to Mississippi to help families ‘still’ rebuilding after Hurricane Katrina. My personal dream is to buy a motorcycle and travel a good part of Route 66 before it disappears.


Denise Hove


Growing up I was mainstreamed with several children who were deaf and hard of hearing. One became a very good friend of mine. I was fascinated by their hearing aids, FM systems and even interpreters. When it came time to choose a career path, I was pulled to audiology because of the wonderful combination of people and science. Helping families cope with hearing loss coupled with being involved in cutting edge technology keeps me invigorated and excited to start each day.

After receiving my Masters of Arts degree from the University of Minnesota, my husband and I moved to Virginia, MN. There, I worked nearly 14 years at a medical clinic. In 2003, I earned my Doctorate of Audiology from the University of Florida. I recently joined Hearing Associates. I am looking forward to meeting the residents of the Grand Rapids area. I believe strongly in continuing education and attend lectures and conferences to keep current with today’s rapidly changing technology.

For fun, I love to read and spend time with family. My husband, children and I love to camp and fish in the summer and head out for “adventures” in the winter, whether it be a trip to a zoo or mystery road trip.

Clinic reviews

Read 6 verified patient reviews for Hearing Associates! Their average review score is 4.33 () from 6 reviews.

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Hearing Associates

“They are friendly, courteous, and when you explain a problem with your hearing, they have the answers and solutions — Highly recommendable!!”

of Silver Bay, MN   
Review received via mail
5 out of 5 1.
Hearing Associates

“Fixed feedback problems. Answered all questions. ”

of Duluth, MN   
Review received via mail
5 out of 5 1.
Hearing Associates

“Dr. Voss is excellent and his staff is helpful and very polite. My husband was a client for many years and I have been a customer for almost 10 years. I would recommend them to anybody who needed help with hearing loss. ”

of Wrenshall, MN   
Review received via mail
5 out of 5 1.
Hearing Associates

“They're very caring, very professional. They were very nice people to work with.”

of Meadowlands, MN   
Review verified by phone
5 out of 5 1.
Hearing Associates

“The doctors keep leaving this clinic and the service has become poor. What makes me upset is that they made it so that my hearing aids could only be programmed by them. I had to spend more money sending them in for repair so that I could see a different doctor.”

of Duluth, MN   
Review submitted online
1 out of 5 1.

Official Response from Hearing Associates:
“Your comments about how we have fallen short of your expectations have not fallen on deaf ears. I’m Dr. John Voss, owner and one of the providers at Hearing Associates, and although I do not like to hear your comments, I appreciate the issues you raise and will do my best to respond. 1) We do recognize we have some providers that are no longer with us, and as with many businesses, that can be disappointing and unavoidable for various reasons. We strive to make the transitions smooth, and appreciate your feedback on how we can continue to work on this. 2) Yes, we do often fit an AGX Branded hearing instrument, which allows us a greater choice of manufacturers to work with when providing the best treatment for each individual. There are times AGX instruments cannot be adjusted by other clinics, and if we are made aware this is needed, we will have the instruments altered (at our cost) so others can provide adjustments. If you provide us a copy of your receipt I will reimburse the cost of this modification. 3) We are evaluating your chart for any indications of unsatisfactory service or care and will establish a plan to reduce the chances of this occurring again. I would be more than happy to discuss this with you to rectify concerns. At Hearing Associates we are constantly striving to be the premier hearing care center that we have been for the past 25 years. Thank you for your feedback. ”

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About this clinic

Hearing Associates has been servicing the hearing needs of Northern Minnesota & Wisconsin since 1989. The professionals at Hearing Associates possess the highest credentials and are among the country’s most experienced hearing care professionals. Our expertise is measured by our commitment to patient satisfaction, continuing education, and the application of current technologies. We understand that “value” is not measured by price alone. In addition to our Doctors of Audiology, we have a highly qualified staff who have undergone extensive training to deliver the quality of care that allowed our practice to become certified by Audigy. 

Clinic services

  • Diagnostic testing
  • Tinnitus evaluation and treatment
  • Dispensing of digital hearing aids
  • Hearing aid checks and servicing
  • Assistive Listening Devices

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Hours of operation

Sunday Closed
Monday 8:30 am - 4:30 pm
Tuesday 8:30 am - 4:30 pm
Wednesday 8:30 am - 4:30 pm
Thursday 8:30 am - 4:30 pm
Friday 8:30 am - 4:30 pm
Saturday Closed
Evening and/or weekend hours available by appointment. Please call to schedule.

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details