Constance Brown Hearing Centers

(11 Reviews)
Call: (269) 200-4025
1634 Gull Rd Suite 201 Kalamazoo, MI 49048
http://www.cbrown.org

Clinic staff

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Kim Kragt

Clinic Director, M.A., CCC-A

Ms. Kragt received her bachelor of science degree from Northern Michigan University and her Master of Arts degree from Michigan State University.  She received her certificate of clinical competence from the American Speech-Language-Hearing Association in 2001. 

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Sandy Almlie

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Rachel Clayton

M.A., CCC-A

Rachel Clayton has been with the practice since 1998. She earned her Master of Arts degree from Indiana University and received her Certificate of Clinical Competency in Audiology from the American Speech-Language-Hearing Association. She is a member of the American Speech-Language-Hearing Association. Ms. Clayton has experience in all areas of clinical audiology and hearing aid technology with a special interest in medical audiology and adult hearing aids.

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Kate Hamann

M.S., CCC-A

Ms. Hamann joined the practice in 1995. She earned her Master of Science degree in Audiology from the University of Michigan and has holds a Certificate of Clinical Competency in Audiology from the American Speech-Language-Hearing Association. She is a Fellow of the American Academy of Audiology and a member of the American Speech-Language-Hearing Association. She has expertise in evaluating children, having worked at Children's Hospital of Michigan and Motts Children's Health Center before coming to Constance Brown. She is also an Advisory Committee member for the State of Michigan Early Hearing and Detection & Intervention Program (EHDI).  

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Samantha King

Au.D., CCC-A

Samantha King joined the practice in 2008. She earned her Bachelor of Science from University of Illinois and Doctor of Audiology from Western Michigan University. She received her Certificate of Clinical Competency in Audiology from the American Speech-Language-Hearing Association in 2007.

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Amanda Knapp

Clinic reviews

Read 11 verified patient reviews for Constance Brown Hearing Centers! Their average review score is 4.64 ().

Write a review

“It was good. I was treated real nicely and she let me know what was going on and how to take care of them myself. She was very informative. She let me know all about the products, how they worked, how to take care of them. She explained everything really explicitly so I had nothing to worry about. She was very nice.”

of Kalamazoo, MI   
Review verified by phone
4 out of 5 1.

“While visiting with my son my left hearing aid needed serviced. He called and I was given a same day 2:30 appt. not only was my problem fixed, they checked my R aid and serviced it also. Very courteous and friendly. Most impressive. So happy to know they will be there if I need them again. Thank you so much”

of Kitts Hill, OH   
Review submitted online
5 out of 5 1.

“She was sincere, tried her best to make it work for my hearing. ”

of Kalamazoo, MI   
Review verified by phone
5 out of 5 1.

“These people aren't upfront about costs. While I was there for an appointment the tech asked if I wanted my hearing aids checked. No costs were mentioned. It seemed reasonable since I bought them there. I thought it was part of the check up I was there for. Then leaving I was hit with an extra $50 I didn't expect. I felt taken advantage of. Since my appointment I've found other people I know that go there saying the same thing happened to them. They made extra money that time but I won't be back as a customer in the future. If they ask to do anything for you be sure to ask about the costs. ”

of Scotts, MI   
Review submitted online
2 out of 5 1.

Official Response from Constance Brown Hearing Centers:
“We at Constance Brown Hearing Centers are sorry that you feel that we have taken advantage of you - that certainly would not be our intent. I would like to address your concerns and clarify with additional information. Appointments are scheduled with our audiologists, who have years of training and have a Masters or Doctorate of Audiology degree. They are not technicians. Keeping our costs low and only charging for services as needed is our pricing philosophy. The cost of hearing aids at our Center includes 2 years of service for the hearing aid(s). If services are needed beyond this time frame, we do charge for the services performed. If cost is a concern, it is best for patients discuss this at the beginning of the appointment, especially when the hearing aid is out of the 2 year warranty. ”

“He was very easy going, nice to work with.”

of Kalamazoo, MI   
Review verified by phone
5 out of 5 1.

More Reviews

More information

About this clinic

Constance Brown Hearing Centers offers complete hearing care services to patients of all ages. Our highly experienced clinical professionals provide expert testing, evaluations and offer the most advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and ensure a better quality of life through better hearing.

We have 2 locations to better serve you at:

1634 Gull Road, Suite 201

Kalamazoo, MI 49048

4855 West Centre Ave

Portage, MI 49024

Clinic services

We provide full hearing services including:

•Adult and Child Hearing Tests

•Advanced Digital Hearing Aids

•Free Hearing Aid Cleaning 

•Non-sedated Infant Testing 

•Industrial audiology and pre-employment audiograms

Call this clinic today!

(269) 200-4025

Hours of operation

Sunday Closed
Monday 7:00 am - 6:00 pm
Tuesday 7:00 am - 6:00 pm
Wednesday 7:00 am - 6:00 pm
Thursday 7:00 am - 6:00 pm
Friday Closed
Saturday Closed

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial Aid