UMass Memorial Hearing Improvement Center

(9 Reviews)
Call: (508) 859-4023
Hahnemann Campus 281 Lincoln St- Ste 253 Worcester, MA 01605


Clinic staff

Kristen O'Connor

Au.D., CCC-A

Dr. Kristen O'Connor is the UMASS Memorial Hearing Improvement Center's Clinical Coordinator.  Dr. O'Connor has been with UMASS Memorial for over twelve years.  She has a Bachelor’s degree in Communication Disorders from UMASS Amherst, a Master’s degree in Audiology from Northeastern University and a Doctorate in Audiology from Salus University.  Dr. O’Connor specializes in diagnostics, amplification and cochlear implant services for pediatrics and adults.

Tina Coderre


Tina Coderre has over 30 years of experience at UMASS Memorial.  Mrs. Coderre holds a Bachelor’s in Communication Disorders from Worcester State College and a Master’s of Audiology from UMASS Amherst.  Mrs. Coderre specializes in diagnostics, amplification for pediatrics and adults as well as Auditory Processing evaluations.

Amanda Griffin


Amanda Griffin earned both her clinical and research doctorates in Audiology from The University of Massachusetts Amherst. She completed her clinical externship at Boston Children's Hospital before joining the UMass Audiology Department. Dr. Griffin specializes in diagnostics and amplification for pediatrics and adults.

Caitlin Cotter


Caitlin Cotter holds a Bachelor’s degree in Communication Disorders from UMass Amherst and a Doctorate in Audiology from James Madison University. She completed her externship at UMass Memorial Medical Center and joined the UMass Audiology department as an Audiologist following her externship. She specializes in pediatric and adult diagnostics, amplification, and cochlear implants.

Clinic reviews

Read 9 verified patient reviews for UMass Memorial Hearing Improvement Center! Their average review score is 4.89 ().

Write a review

“The thing I liked best was their profession and their kindness. ”

of Worcester, MA   
Review verified by phone
5 out of 5 1.

“Friendly and courteous.”

of Hampton, NH   
Review verified by phone
5 out of 5 1.

“She was very thorough.”

of Worcester, MA   
Review verified by phone
5 out of 5 1.

“They were very thorough about the product. I really enjoyed the audiologist, she was nice.”

of Worcester, MA   
Review verified by phone
4 out of 5 1.

“She was very good with my son. ”

of Millbury, MA   
Review verified by phone
5 out of 5 1.

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More information

About this clinic

The Audiology department at UMass Memorial Medical Center in Worcester provide the highest quality hearing assessment and hearing rehabilitative services for both children and adults.

We emphasize evidence-based diagnostic and rehabilitative methods combined with patient-centered counseling and care.

Our audiologists work closely with school systems and employers to ensure proper device utilization. Audiologists are available to consult with schools on classroom acoustics, seating arrangements and teaching strategies for dealing with students with hearing loss and assistive devices.

Clinic services

The UMass Memorial Hearing Improvement Center offers a full-service Hearing Aid Center for patients of all ages. Our hearing aid line is carefully selected from a variety of manufacturers and we offer state-of-the-art technology to maximize each patient’s potential benefit. Audiologists work with the individual patient to recommend amplification to fit personal needs and budget.
Audiologic services provided:
• Routine Hearing Testing
• Otoacoustic emission Testing
• Cochlear Implant Evaluations
• Auditory Brainstem Response Evaluations
• Central Auditory Processing Evaluations
• Site of Lesion Testing
• Vestibular Evaluations
• Hearing Aids
• Hearing Aid Evaluations
• Assistive listening devices

Call this clinic today!

(508) 859-4023

Hours of operation

Sunday Closed
Monday 7:00 am - 4:30 pm
Tuesday 7:00 am - 4:30 pm
Wednesday 7:00 am - 4:30 pm
Thursday 8:00 am - 4:30 pm
Friday 8:00 am - 4:30 pm
Saturday Closed

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details